ZipRecruiter

Log In

1

Trane Technologies Customer Service Jobs (NOW HIRING)

trane technologies

Service Technician

Salt Lake City, UT · On-site

$50/hr

This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities ...

trane technologies

Service Technician

Denver, CO · On-site

$43.29 - $58.59/hr

This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities ...

trane technologies

Service Technician

Fort Collins, CO · On-site

$30.16 - $37.64/hr

This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities ...

next page

Showing results 1-20

All JobsBusiness JobsTrane Technologies Customer Service Jobs

Trane Technologies Customer Service information

See salary details

$9

$18

$26

How much do trane technologies customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for trane technologies customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Trane Technologies customer service representative do?

A Trane Technologies Customer Service representative assists customers by answering inquiries, resolving issues, and providing information about Trane's products and services. They handle phone calls, emails, and sometimes live chat interactions to ensure customer satisfaction. Representatives may also process orders, coordinate service appointments, and follow up on customer concerns to ensure timely solutions. Their role is essential in maintaining positive relationships with both residential and commercial clients, helping to uphold Trane's reputation for quality and reliability.

What are the key skills and qualifications needed to thrive as a Trane Technologies customer service representative?

To thrive as a Trane Technologies Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and basic proficiency with Microsoft Office are typically required. Patience, active listening, and a customer-focused attitude help you stand out in addressing client concerns and fostering positive interactions. These skills ensure efficient issue resolution, customer satisfaction, and contribute to the company's reputation for excellent service.

What are some common challenges faced by Trane Technologies customer service representatives, and how can new hires effectively manage them?

Customer Service representatives at Trane Technologies often handle complex technical inquiries, coordinate with multiple departments, and address urgent requests from clients. New hires may find it challenging to quickly learn the company’s broad product line and service protocols. Effective communication, proactive problem-solving, and familiarity with internal resources are key to managing these challenges. Collaborating closely with technical teams and utilizing the company’s training programs can help new representatives build confidence and deliver high-quality support.

What is the difference between Trane Technologies Customer Service vs HVAC Technician?

AspectTrane Technologies Customer ServiceHVAC Technician
Required CredentialsHigh school diploma or equivalent; customer service experienceTrade school certification or HVAC license; technical training
Work EnvironmentOffice setting, call centers, or remoteOn-site at customer locations, service calls, installations
Employer & Industry UsageUsed by Trane for customer support roles in HVAC industryUsed by HVAC companies for technical service roles

Trane Technologies Customer Service roles focus on assisting customers via calls or online, requiring strong communication skills and basic industry knowledge. HVAC Technicians perform hands-on repairs and installations, requiring technical certifications. Both roles serve the HVAC industry but differ in work environment and skill requirements.

More about Trane Technologies Customer Service jobs

What cities are hiring for Trane Technologies Customer Service jobs?

Cities with the most Trane Technologies Customer Service job openings:

What states have the most Trane Technologies Customer Service jobs?

States with the most job openings for Trane Technologies Customer Service jobs include:

What job categories do people searching Trane Technologies Customer Service jobs look for?

The top searched job categories for Trane Technologies Customer Service jobs are:

Trane Technologies Customer Service jobs near you
Infographic showing various Trane Technologies Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC Service Technician

Trane Technologies plc

Holland, OH • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Trane Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 302 frontline employees who took The Breakroom Quiz

136th of 544 rated manufacturers

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Field-based: Work is conducted on-site at customer locations.
What's in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities, Education Institutions, and Office Complexes. You will be commissioning, troubleshooting, repairing, and starting up HVAC systems in a commercial environment. In order to perform your task you will utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts. This position affords you the opportunity to work with internal and external partners ranging from new facility set ups to existing facility retro fits. Trane affords you the opportunity to work directly for a leading manufacturer, giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth.
Why Trane Technologies is the Best Company for HVAC Technicians:
  • Trane is recognized worldwide as the brand standard for HVAC and Building Controls Systems
  • Highly competitive and comprehensive total compensation program including total cash compensation, benefits, holiday and vacation
  • Dedicated to a military friendly environment (Veterans are highly encouraged to apply)
  • Unlimited opportunities for career development and promotions
  • Determined focus to be the employer of choice in our industry (we want to be the company where everyone wants to work)
  • World Class continuing education, featuring Manufacturer (OEM) Level Training
  • Company-wide commitment to promoting a strong work/life balance
  • Organizational encouragement of community involvement and sustainability (green initiatives)
  • Late model, clean, and dependable company vehicle, high speed laptop, and smart phone

What you will do:
  • Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.
  • Represents the company by serving as the direct customer contact and is responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer's location.
  • Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
  • Displays team effort and dedication to customers by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.
  • Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

What you will bring:
  • A High School Diploma or equivalent required, and typically 5 plus years of experience in HVAC. Technical School or formal training is preferred.
  • Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
  • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
    • DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
  • EPA Certification

Additional Requirements and Environmental Exposure:
  • Must be able to safely and legally operate a vehicle using a seat belt
  • Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties
  • Must be able to twist the trunk of your body 90 degrees in each direction
  • Must be able to squat and touch the floor with both hands
  • Must be able to reach your hands over your head
  • Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
  • This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
  • Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less
  • Must be able to maneuver confined access areas, as small as 30" vertical x 45" horizontal
  • Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet +
  • This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location

Annual Base Salary Range or Hourly Base Pay Range:
$23.80 - $43.85
Compensation Type:
Hourly
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

What Trane Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Trane Technologies logo

About Trane Technologies

Sourced by ZipRecruiter

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Industry

Industrial machinery manufacturing and machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Davidson, NC, US

View All Trane Technologies Jobs

Apply