1

Training Software Support Jobs (NOW HIRING)

... and training sessions * Build strong relationships with clients and team members * Provide urgent ... Technical Support * Problem‑Solving * Software Bug Logging * Windows OS * Networking * POS ...

What we need As a Software Support Engineer, you will be a key member of the Network Operations ... Develop andmaintaindashboards, reports, runbooks, technical documentation, and training materials.

... and training sessions * Build strong relationships with clients and team members * Provide urgent ... Technical Support * Problem‑Solving * Software Bug Logging * Windows OS * Networking * POS ...

Software Support Specialist

Los Angeles, CA · On-site +1

$80K - $85K/yr

You'll get to and play a key role in installing, configuring, and supporting software. This fast ... Training & Development * Free Food & Snacks * Sponsored social events * Work From Home/Office (50 ...

You'll get to and play a key role in installing, configuring, and supporting software. This fast ... Training & Development * Free Food & Snacks * Sponsored social events * Work From Home/Office (50 ...

What we need As a Software Support Engineer, you will be a key member of the Network Operations ... Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.

You'll get to and play a key role in installing, configuring, and supporting software. This fast ... Training & Development * Free Food & Snacks * Sponsored social events * Work From Home/Office (50 ...

Software Support Specialist

Denver, CO · On-site

$65K - $90K/yr

As Software Support Specialist, your role is to provide technical assistance and support to our ... Ability to create and present training and knowledge sharing materials * Maintain a thorough ...

WI · On-site

## Feedyard Software SupportApplylocations: Remote, Texas: Remote, NE: Remote, Kansastime type: Full ... training for new and existing clients on the system.* Trains clients on the product inventory ...

This includes testing, documentation, and training the internal team. This is a great opportunity ... Communicate as needed with Toyota Automated Logistics Software Solutions Customer Support and ...

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to ... training, and intelligence analysis and operations support. Our team is solving the world ...

What we need As a Software Support Engineer, you will be a key member of the Network Operations ... Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.

... training for new and existing clients on the system. * Trains clients on the product inventory ... Installs specified software packages including operating systems, database engines and word ...

We seek a software support specialist to join our dynamic team and provide comprehensive support to ... Provide training on functionalities, best practices, and knowledge transfer to enable users to be ...

$80K - $85K/yr

You'll get to and play a key role in installing, configuring, and supporting software. This fast ... Training & Development * Free Food & Snacks * Sponsored social events * Work From Home/Office (50 ...

You'll get to and play a key role in installing, configuring, and supporting software. This fast ... Training & Development * Free Food & Snacks * Sponsored social events * Work From Home/Office (50 ...

Role Description The Software Support Specialist is a full-time, on-site role based in Dublin, OH ... The role may also assist with user training, onboarding, and continuous improvement initiatives for ...

Showing results 41-60

Training Software Support information

See salary details

$16

$22

$40

How much do training software support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for training software support in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Training Software Support vs Technical Support Specialist?

AspectTraining Software SupportTechnical Support Specialist
Required CredentialsTypically certifications in software or IT support, familiarity with training platformsIT certifications, hardware/software troubleshooting skills
Work EnvironmentEducational or corporate training settings, remote or on-siteHelp desks, call centers, technical departments
Employer & Industry UsageTraining providers, corporate training departments, e-learning companiesIT companies, tech support firms, software vendors
Common Search & Comparison IntentUnderstanding roles related to training software assistanceTechnical troubleshooting and support roles

Training Software Support focuses on assisting users with training platforms and educational software, often requiring knowledge of training tools and user support. Technical Support Specialists handle broader hardware and software issues across various systems. While both roles involve troubleshooting, Training Software Support is specialized in training environments, whereas Technical Support Specialists cover a wider range of technical problems.

What cities are hiring for Training Software Support jobs?

Cities with the most Training Software Support job openings:

What are popular job titles related to Training Software Support jobs?

For Training Software Support jobs, the most frequently searched job titles are:

Software Support Technician I

Sparta, WI • On-site

$40K - $45K/yr

Full-time

Posted 29 days ago


Key responsibilities

  • Provide timely and accurate resolutions to customer support inquiries related to the PHA-Web software.

  • Troubleshoot software bugs and malfunctions, collaborating with users to identify root causes and implement solutions.

  • Maintain and update technical documentation, including common issues, resolutions, and best practices.


Job description

Description:

Location: Remote/Virtual/Work from Home, USA


Why Management Computer Services


Management Computer Services (MCS) is a SaaS (Software as a Service) company that combines the best of both worlds. By serving our industry for 50+ years, we have established ourselves as a pioneer in affordable housing software, giving our employees confidence in both the security and longevity of MCS. At the same time, MCS is a family owned-and-operated business, which puts you in the heart of a dedicated and supportive team. Our goal is to ensure that as we evolve and grow as a business, so do our employees!? We do this by equipping our teams with advanced tools, training, and career opportunities. This, in turn, produces cutting-edge solutions, strategies, and support for our clients, allowing MCS to keep our spot as an industry leader in affordable housing software. We work in a collaborative, energetic, results-oriented environment that recognizes and rewards exceptional performance. Our goal is to ensure that as we evolve and grow as a business, so do you as an employee.



About the Role

As a Software Support Technician I, you are the face of MCS. Your voice is the first contact our clients will interact with when they request help with our PHA-Web software. It will be your primary responsibility to provide premium support to our clients by helping them navigate through the software, answering questions, and troubleshooting bugs. You will get full training on the software and use that expertise, along with your problem-solving skills, to ensure our customers are using our software to its full potential, while receiving top-tier support experience.  

Requirements:
  1. Technical Support: Provide timely and accurate resolutions to customer support inquiries directly related to software issues or questions. Assist end-users in resolving technical problems related to PHA-Web software.
  2. Troubleshooting: Work to reproduce, diagnose and troubleshoot software bugs and/or malfunctions. Collaborate with users to identify root causes and implement effective solutions.
  3. Documentation: Maintain technical documentation and manuals, ensuring they are up to date. Document common issues, resolutions, and best practices for future reference.
  4. Software Configuration: Assist users with software configuration, including preferences, settings, and customizations. Ensure optimal performance and usability.
  5. Stay Current: Keep abreast of new technologies and trends in the industry and within our software. Stay informed about software updates, industry-wide changes and emerging best practices.
  6. Client Satisfaction: Maintain a positive and professional phone manner when interacting with clients. Prioritize client satisfaction by addressing their needs promptly and effectively.
  7. Industry Knowledge: Leverage prior experience in the public and affordable housing industry, if any, to better understand user requirements and context.
  8. Collaboration: Work closely with other team members, developers, and stakeholders to improve software functionality and enhance the overall user experience.
  9. Communication: Put an emphasis on maintaining clear and concise communication – both with internal colleagues and external clients – to ensure ideas and issues are relayed to proper departments and resolved in an efficient and effective manner.
  10. Quality Assurance: Conduct thorough testing of software features, enhancements, and updates to ensure they function correctly for end-users. Execute test cases, identify defects, and collaborate with developers to address issues promptly. Validate that all aspects of the software meet quality standards and align with user expectations.

The anticipated annual salary for this role is $40,000 - $45,000 DOE.