Training Manager
Houston, TX ยท On-site
$60K - $70K/yr
Develop, execute, and communicate the schedule of core training programs for all crewmembers, including Manager Essentials, Train-the-Trainer, Brand Partner Training, and other development ...
Houston, TX ยท On-site
$60K - $70K/yr
Develop, execute, and communicate the schedule of core training programs for all crewmembers, including Manager Essentials, Train-the-Trainer, Brand Partner Training, and other development ...
Houston, TX ยท On-site
$60K - $70K/yr
Develop, execute, and communicate the schedule of core training programs for all crewmembers, including Manager Essentials, Train-the-Trainer, Brand Partner Training, and other development ...
Houston, TX ยท On-site
$60K - $70K/yr
Develop, execute, and communicate the schedule of core training programs for all crewmembers, including Manager Essentials, Train-the-Trainer, Brand Partner Training, and other development ...
Houston, TX ยท On-site
$60K - $70K/yr
Develop, execute, and communicate the schedule of core training programs for all crewmembers, including Manager Essentials, Train-the-Trainer, Brand Partner Training, and other development ...
San Antonio, TX ยท On-site
$45K/yr
Develop, implement, and oversee comprehensive training programs for kitchen staff, transportation, administrative teams, and community partners. * Deliver and maintain training related to federal ...
San Antonio, TX ยท On-site
$45K/yr
Develop, implement, and oversee comprehensive training programs for kitchen staff, transportation, administrative teams, and community partners. * Deliver and maintain training related to federal ...
Develop, implement, and oversee comprehensive training programs for kitchen staff, transportation, administrative teams, and community partners. * Deliver and maintain training related to federal ...
Develop, implement, and oversee comprehensive training programs for kitchen staff, transportation, administrative teams, and community partners. * Deliver and maintain training related to federal ...
Tomball, TX ยท On-site
$55K/yr
... programs for franchisees and their staff. You will work closely with various departments to create engaging training materials, conduct training sessions, and provide ongoing support to franchisees ...
Tomball, TX ยท On-site
$55K/yr
... programs for franchisees and their staff. You will work closely with various departments to create engaging training materials, conduct training sessions, and provide ongoing support to franchisees ...
San Antonio, TX ยท On-site
$70K - $92K/yr
JOB SUMMARY The Training Manager develops and delivers comprehensive training programs for federal programs. This role creates and maintains training modules, conducts monthly information briefings ...
Quick apply
San Antonio, TX ยท On-site
$70K - $92K/yr
JOB SUMMARY The Training Manager develops and delivers comprehensive training programs for federal programs. This role creates and maintains training modules, conducts monthly information briefings ...
Irving, TX ยท Hybrid
$75K/yr
Designs training plans and materials; and organizes and conducts training programs for applicable business units. ESSENTIAL FUNCTIONS and RESPONSIBILITIES * Develops and designs training materials ...
Irving, TX ยท Hybrid
$75K/yr
Designs training plans and materials; and organizes and conducts training programs for applicable business units. ESSENTIAL FUNCTIONS and RESPONSIBILITIES * Develops and designs training materials ...
Irving, TX ยท On-site
$63K - $75K/yr
Designs training plans and materials; and organizes and conducts training programs for applicable business units. ESSENTIAL FUNCTIONS and RESPONSIBILITIES * Develops and designs training materials ...
Irving, TX ยท On-site
$63K - $75K/yr
Designs training plans and materials; and organizes and conducts training programs for applicable business units. ESSENTIAL FUNCTIONS and RESPONSIBILITIES * Develops and designs training materials ...
Irving, TX ยท Hybrid
$75K/yr
Designs training plans and materials; and organizes and conducts training programs for applicable business units. ESSENTIAL FUNCTIONS and RESPONSIBILITIES * Develops and designs training materials ...
Irving, TX ยท Hybrid
$75K/yr
Designs training plans and materials; and organizes and conducts training programs for applicable business units. ESSENTIAL FUNCTIONS and RESPONSIBILITIES * Develops and designs training materials ...
Georgetown, TX ยท On-site
Share feedback for certification programs, training, process, and quality improvements What You Bring * Bachelor's degree or equivalent combination of education and/or experience * 2+ years of ...
Georgetown, TX ยท On-site
Share feedback for certification programs, training, process, and quality improvements What You Bring * Bachelor's degree or equivalent combination of education and/or experience * 2+ years of ...
Share feedback for certification programs, training, process, and quality improvements What You Bring * Bachelor's degree or equivalent combination of education and/or experience * 2+ years of ...
Share feedback for certification programs, training, process, and quality improvements What You Bring * Bachelor's degree or equivalent combination of education and/or experience * 2+ years of ...
... technical education programs for adult learners in support of AMPP's workforce development ... Prepare for instruction by reviewing course materials, organizing training spaces, confirming ...
... technical education programs for adult learners in support of AMPP's workforce development ... Prepare for instruction by reviewing course materials, organizing training spaces, confirming ...
$19.50/hr
Support the site-level Associate Experience Week program, for new Salaried leaders * Lead and validate the Powered Industrial-Equipment (PIT) training program and associated trainer-standard work
$19.50/hr
Support the site-level Associate Experience Week program, for new Salaried leaders * Lead and validate the Powered Industrial-Equipment (PIT) training program and associated trainer-standard work
Austin, TX ยท On-site
$4.5K - $5.5K/wk
Training Program Supervisor Job Title: Program Supervisor II Agency: Health & Human Services Comm ... Eligible for Telework Travel: Up to 50% Regular/Temporary: Regular Full Time/Part Time: Full time ...
Austin, TX ยท On-site
$4.5K - $5.5K/wk
Training Program Supervisor Job Title: Program Supervisor II Agency: Health & Human Services Comm ... Eligible for Telework Travel: Up to 50% Regular/Temporary: Regular Full Time/Part Time: Full time ...
Develop and deliver structured training programs for shop floor employees, focusing on safety, quality, and production processes. * Conduct computer-based and hands-on instruction and skills ...
Develop and deliver structured training programs for shop floor employees, focusing on safety, quality, and production processes. * Conduct computer-based and hands-on instruction and skills ...
Dallas, TX ยท On-site +1
$102K - $142K/yr
Support technical training programs for Bimbo Bakeries North America. This includes assisting in identifying key areas for skill development, reviewing industry trends, and supporting training ...
Dallas, TX ยท On-site +1
$102K - $142K/yr
Support technical training programs for Bimbo Bakeries North America. This includes assisting in identifying key areas for skill development, reviewing industry trends, and supporting training ...
Developing and implementing training programs for Training Staff. * Evaluate employee training effectiveness and modify programs accordingly. * Coordinate with management staff to identify learning ...
Developing and implementing training programs for Training Staff. * Evaluate employee training effectiveness and modify programs accordingly. * Coordinate with management staff to identify learning ...
Houston, TX ยท On-site
This leadership role is responsible for overseeing and advancing our canine behavior and training programs, while coaching employees and volunteers to confidently and safely handle the animals in our ...
Houston, TX ยท On-site
This leadership role is responsible for overseeing and advancing our canine behavior and training programs, while coaching employees and volunteers to confidently and safely handle the animals in our ...
Dallas, TX ยท On-site +1
$102K - $142K/yr
Support technical training programs for Bimbo Bakeries North America. This includes assisting in identifying key areas for skill development, reviewing industry trends, and supporting training ...
Dallas, TX ยท On-site +1
$102K - $142K/yr
Support technical training programs for Bimbo Bakeries North America. This includes assisting in identifying key areas for skill development, reviewing industry trends, and supporting training ...
Develop and deliver structured training programs for shop floor employees, focusing on safety, quality, and production processes. * Conduct computer-based and hands-on instruction and skills ...
Develop and deliver structured training programs for shop floor employees, focusing on safety, quality, and production processes. * Conduct computer-based and hands-on instruction and skills ...
| Aspect | Training Programs For | Customer Service Representatives |
|---|---|---|
| Credentials | Typically include certifications in training, communication, and soft skills | Require customer service skills, sometimes certifications in specific industries |
| Work Environment | Varies across industries; includes corporate, retail, healthcare settings | Frontline roles in call centers, retail stores, or online support |
| Employer & Industry Usage | Used by companies to train employees across sectors | Commonly employed in retail, telecom, healthcare, and tech sectors |
Training Programs For are designed to prepare individuals for various roles across industries, focusing on skills development and certifications. Customer Service Representatives are specific roles that benefit from such training, emphasizing communication, problem-solving, and industry-specific knowledge. While training programs provide the foundation, customer service roles involve applying these skills directly in customer interactions.
Job Title:ย Trainingย Managerย
Location:ย IAHย Airportย
Compensation:ย $60,000 -$70,000 per year
Reports to:ย Airport Directorย -ย Director ofย Learning andย Developmentย
Who We Areย
On the Go (OTG)ย has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more thanย three hundredย unique dining and retail locations across North Americaโs busiest airports,ย we areย fueled by a passion for creating exceptional guest experiencesโmade possible every day by our incredible Crewmembers. At OTG, people truly come first. We invest in our teams and foster growth in an exciting,ย challenging environmentย where everyone can shine.ย
How We Do Businessย
How we work is just as meaningful as what weย accomplish. Our valuesโCare, Continuous Improvement, Quality, and Teamworkโguide the way we show up for our guests and for each other. We are committed to fostering an inclusive, safe, and dynamic workplace where individuals feel empowered to contribute and grow.ย
Why This Jobย is a Bigย Dealย
Theย Training (Learning & Organizational Development) Managerย partners with airport leadership and the Organizational Development team to foster a positive culture and continuously enhance the crewmember and guest experience. By leading the airport's learning and development strategy, this role ensures training is delivered consistently and effectively to support crewmember growth and overall terminal performance.ย
Training programs include orientation, onboarding, safety and quality assurance, hospitality and service, food and beverage operations, product knowledge, supervisor and manager development, and functional on-the-job training. The managerย is responsible forย scheduling, tracking, monitoring, and communicating training activities to airport and corporate leadership to ensure learning and development needs are met.ย
As an experienced facilitator, this individual also coaches and develops trainers to ensure hourly crewmembers and managers receive the right training at the right time. Additionally, the role supports performance management, feedback and recognition programs, internal career growth and promotion planning, and effective communication across teams.ย
The Training (L&OD) Manager reports to both the Airport Director and the Director of Learning & Organizational Development and works closely with Airport Senior Leadership to supportย businessย objectivesย and leadership development initiatives.ย
In This Role, You Will Be Responsible For:ย
New Hire Orientation & Onboardingย
Reduce turnover by partnering with HR, Organizational Development, and Operations teams to create effective orientation and onboarding experiences for all crewmembers, including ownership of orientation and onboarding programs.ย ย
Establish training plans for all new salaried airport crewmembers and partner with operational leaders to provide on-the-job training, coaching, and validation that prepares them for success in their roles.ย ย
Partner with Operations leaders and HR toย establishย training plans for hourly crewmembers,ย validateย learning paths, andย maintainย training materials.ย ย
Training & Developmentย
Schedule,ย facilitate, andย maintainย the Certified Trainer Program, including ongoing education and communication for the trainer team.ย ย
Develop, execute, and communicate the schedule of core training programs for all crewmembers, including Manager Essentials, Train-the-Trainer, Brand Partner Training, and other development initiatives.ย ย
Ensure the airport achieves andย maintainsย compliance with all required training programs, including Workplace Harassment Prevention, Food Handler Certification, Alcohol Awareness, Fire and Life Safety, and other regulatory requirements.ย ย
Track, monitor, and report on all training activities, partnering with leadership to drive completion, performance outcomes, and behavior-based assessments and audits.ย ย
Support LMS administration, including course enrollment management and assessment approvals.ย ย
Review new hire surveys and other performance data and regularly connect with crewmembers, trainers, and managers toย identifyย opportunities for improving onboarding and training programs.ย ย
Communicate new training initiatives to airport leadership and managers and partner with them to ensure successful implementation.ย ย
Partner with Airport Leadership and HR to communicate operational changes, including menu updates, promotions, and other business initiatives, to crewmembers.ย ย
Participate in leadership stand-up meetings, providing relevant updates and insights that enhance both the crewmember and guest experience.ย ย
Facilitation & Deliveryย
Facilitate and coordinate quarterly Unitedย Airlinesย subtenant training and partner with Property Management toย identifyย training opportunities and relevant topics.ย ย
Lead training planning, coordination, and delivery for new concept openings.ย ย
Collaboration & Partnershipย
Support skill development, competency-building initiatives, and leadership pipelineย programs for local crewmembers, including Manager Essentials, Evolving Leadership, Advancing Leadership, Career GPS, and similar programs.ย ย
Participate regularly in feedback loops with PAS Learning & Development to pilot, test, and improve programs and processes, while sharing airport-specific training needs to support scalable company-wide solutions.ย ย
Partner with HR Business Partners toย identifyย skill and career development gaps and recommend effective development solutions.ย ย
Collaborate with HR and leadership teams toย identifyย and support continuing education and individual development opportunities, including Individual Development Plans (IDPs).ย ย
Stay informed about company standards and effectively communicate updates and expectations to all levels of the organization.ย ย
Manage andย monitorย the local training budget,ย optimizingย resources to support businessย objectivesย whileย maintainingย fiscal responsibility and alignment with Airport Leadership.ย ย
Work a minimum of two operational shifts in the terminal each week toย maintainย visibility, strengthen relationships, and stay connected to the day-to-day operation.ย
Education:ย ย
Associate degreeย (required)ย ย
Bachelorโsย Degree (preferred)ย ย
Qualifications:ย ย
3 - 4ย Yearsโย Experience in Hospitality Operations, Training or HRย ย
Demonstrated results creating a high-performance workplace through cultural leadership that Sustains Resultsย ย
Excellent verbal and written communication skillsย ย
Commitment to service of guests and all crewmembersย ย
High integrity, work ethic, passion,ย and commitment to OTG valuesย ย
Ability to train, delegate, coach and develop peers,ย leaders,ย and crewmembersย ย
Ability to clear OTG background checks as well as any requirements to obtain Airport badges.ย
Equal Opportunity Employerย
We areย proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.ย
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