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Training Implementation Manager Jobs in Massachusetts

Magna

Implementation Manager

Lowell, MA · On-site

The Implementation Manager is a customer-facing role responsible for leading post-sales ... Deliver or coordinate customer training and enablement, ensuring users are prepared to adopt the ...

Magna

Implementation Manager

Lowell, MA

The Implementation Manager is a customer-facing role responsible for leading post-sales ... Deliver or coordinate customer training and enablement, ensuring users are prepared to adopt the ...

Benchling

Implementation Manager

Boston, MA · On-site

$116K - $157K/yr

Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.

Manifold AI

Implementation Manager

Cambridge, MA · On-site

$120K - $145K/yr

Provide end-user training and ongoing enablement; build scalable onboarding resources that reduce ... You manage multiple implementations simultaneously without dropping the ball by building plans ...

Arcadia

Implementation Manager

Boston, MA · On-site

... training, and go live * Educating customer resources on Arcadia's technical implementation ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

Arcadia

Implementation Manager

Boston, MA

$100K - $135K/yr

... training, and go live * Educating customer resources on Arcadia's technical implementation ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

Manifold AI

Implementation Manager

Cambridge, MA

$120K - $145K/yr

Provide end-user training and ongoing enablement; build scalable onboarding resources that reduce ... You manage multiple implementations simultaneously without dropping the ball by building plans ...

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Training Implementation Manager information

How does a Training Implementation Manager typically collaborate with other departments to ensure successful training delivery?

A Training Implementation Manager frequently works cross-functionally, partnering with subject matter experts, HR teams, and department leaders to tailor training programs that meet organizational goals. They coordinate closely with IT for technical support and Learning & Development teams for content alignment. Regular meetings and feedback sessions help ensure training is relevant, accessible, and effectively integrated into daily workflows. This collaborative approach fosters buy-in and maximizes the impact of training initiatives.

What does a Training Implementation Manager do?

A Training Implementation Manager is responsible for planning, coordinating, and overseeing the rollout of training programs within an organization. They ensure that training initiatives align with business goals, manage timelines, and collaborate with stakeholders to deliver effective learning experiences. Their role often involves developing training materials, monitoring program effectiveness, and making adjustments based on feedback and performance metrics. Ultimately, they help ensure employees have the skills and knowledge needed for success.

What are the key skills and qualifications needed to thrive as a Training Implementation Manager, and why are they important?

To thrive as a Training Implementation Manager, you need expertise in instructional design, project management, and adult learning principles, often supported by a bachelor’s degree in education, HR, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications like CPLP or PMP are typically advantageous. Excellent leadership, communication, and organizational skills help you coordinate teams and engage stakeholders effectively. These skills ensure that training programs are delivered efficiently, achieve learning objectives, and drive organizational success.

What is the difference between Training Implementation Manager vs Training Coordinator?

AspectTraining Implementation ManagerTraining Coordinator
CredentialsTypically requires a bachelor’s degree in education, HR, or related field; certifications like CPLP or ATD are commonUsually requires a high school diploma or associate degree; some roles prefer certifications in training or HR
Work EnvironmentLeads training projects, manages teams, and collaborates with stakeholders in corporate or educational settingsCoordinates training sessions, schedules, and logistics, often working closely with trainers and participants
Employer & Industry UsageUsed in corporate, educational, and government sectors for large-scale training initiativesCommon in corporate and nonprofit sectors for organizing and supporting training activities

The Training Implementation Manager focuses on executing and overseeing training programs, managing teams, and ensuring project success. In contrast, the Training Coordinator handles the logistical aspects of training sessions, scheduling, and participant coordination. Both roles are essential in training development but differ in scope and responsibilities.

What are popular job titles related to Training Implementation Manager jobs in Massachusetts? For Training Implementation Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Training Implementation Manager jobs in Massachusetts look for? The top searched job categories for Training Implementation Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Training Implementation Manager jobs? Cities in Massachusetts with the most Training Implementation Manager job openings:
Training Implementation Manager jobs near you
Implementation Manager

Implementation Manager

Magna

Lowell, MA • On-site

Full-time

Posted 19 days ago

Job description

Job descriptions may display in multiple languages based on your language selection.
What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Magna New Mobility is a business unit inside Magna International leveraging Magna's technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles.
Magna New Mobility is also creating advanced software solutions that integrate with next-generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector.
Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility.
Job Responsibilities:
The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition from sales handoff through go-live, ensuring customers are configured, trained, and fully prepared to operationalize the platform.
The Implementation Manager operates at the intersection of project management, solutions delivery, and customer onboarding, coordinating cross-functional internal teams and customer stakeholders to deliver implementations on time, within scope, and aligned to defined success criteria. This position is focused on initial deployment, activation, and early adoption, setting the foundation for long-term customer value.
What you will be doing in this role:
Implementation & Onboarding Delivery
  • Own end-to-end implementation execution for assigned customers, from post-sales handoff through go-live and transition to Customer Success
  • Develop and manage structured implementation plans covering discovery, configuration, integration, testing, training, and launch
  • Lead customer onboarding activities to ensure users are enabled, workflows are validated, and success criteria are met
  • Ensure solutions are implemented according to product standards, best practices, and customer-specific business requirements

Project & Stakeholder Management
  • Serve as the primary point of contact during implementation, coordinating between customer stakeholders (operations, IT, engineering) and internal teams (Product, Engineering, Support, Sales, Customer Success)
  • Manage implementation scope, timelines, dependencies, risks, and mitigations
  • Facilitate recurring status meetings, track action items, and provide clear progress reporting to internal and external stakeholders
  • Proactively identify and resolve implementation risks, escalating issues when needed to maintain timelines and customer confidence

Customer Enablement & Go-Live Readiness
  • Deliver or coordinate customer training and enablement, ensuring users are prepared to adopt the solution at launch
  • Validate go-live readiness through system testing, workflow validation, and acceptance criteria
  • Support customers during go-live and early stabilization to ensure a smooth transition into steady-state usage
  • Complete structured handoff to Customer Success with full documentation of configuration, risks, goals, and next steps

Process, Tools & Continuous Improvement
  • Execute implementations aligned to defined implementation playbooks, processes, and standards
  • Utilize internal tools (e.g., Smartsheet, Jira, Salesforce, Confluence) to manage plans, tasks, documentation, and reporting
  • Partner with Product, Engineering, and Customer Success to provide implementation feedback and contribute to process improvements
  • Help refine onboarding materials, templates, and delivery models based on implementation learnings

What you should bring to this role:
  • Bachelor's Degree in Manufacturing Engineering, Mechanical Engineering or other technical/business related field OR equivalent years of experience required
  • 3+ years of experience in implementation management, project management, solutions delivery, or enterprise software deployment
  • Proven ability to manage customer-facing implementations with multiple stakeholders and workstreams
  • Experience supporting enterprise SaaS solutions, ideally in operational or technical environments
  • Strong organizational, communication, and problem-solving skills
  • Comfortable leading structured delivery while adapting to changing customer needs
  • Proficiency with project management and CRM tools (e.g., Smartsheet, Jira, Salesforce, Confluence)

Physical Demands:
  • Normal amount of sitting or standing, average mobility to move around an office environment, able to conduct normal amount of work at a computer.
  • Ability to travel to principal place of business on a hybrid schedule
  • Ability to travel up to 25%

Hiring Base Salary Range: $105,780 - $196,440 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). In addition to base salary, some positions are eligible for an annual performance based bonus.
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
AI-Assisted Screening Disclosure
As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.
Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.
If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
Worker Type:
Regular / Permanent
Group:
Magna Corporate

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