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Training And Operations Manager Jobs in Silver Spring, MD

Description Project Management Professional (PMP) certification (preferred but listed as required ... Knowledge and experience supporting enterpriseโ€‘level training operations. Benefits: TeleSolv ...

Project Management Professional (PMP) certification (preferred but listed as required in the ... Knowledge and experience supporting enterpriselevel training operations. TeleSolv Consulting offers ...

Operations Manager

Frederick, MD ยท On-site

$75K/yr

Profit sharing * Training & development * Tuition assistance * Vision insurance * Wellness ... Career Growth Opportunities Job Summary We are seeking an experienced Operations Manager to join ...

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Training And Operations Manager information

See Silver Spring, MD salary details

$32K

$65.6K

$122.5K

How much do training and operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for training and operations manager in Silver Spring, MD is $65,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $80,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Training and Operations Manager, and why are they important?

To thrive as a Training and Operations Manager, you need expertise in training program development, operational planning, and leadership, often backed by a degree in business, management, or a related field. Familiarity with Learning Management Systems (LMS), project management software, and relevant certifications like PMP or CPTM is valuable. Exceptional communication, problem-solving, and organizational skills help you lead teams and drive continuous improvement. These competencies are critical to ensuring efficient operations, effective employee development, and the achievement of organizational goals.

What are some common challenges faced by Training and Operations Managers, and how can they effectively address them?

Training and Operations Managers often encounter the challenge of balancing staff training needs with operational demands, especially during peak business periods. They must ensure that team members receive adequate training without disrupting daily workflows. Effective managers address this by implementing structured training schedules, leveraging e-learning platforms, and fostering open communication with department leads to align training with business priorities. Additionally, they proactively monitor performance metrics and adapt training programs to meet evolving organizational goals.

What does a Training and Operations Manager do?

A Training and Operations Manager is responsible for overseeing both employee development programs and the daily operations of a company or department. They design and implement training initiatives to enhance staff skills, ensure compliance with industry standards, and improve overall performance. Additionally, they manage operational processes, coordinate between teams, and strive to optimize efficiency and productivity. Their role often involves analyzing training outcomes, updating operational procedures, and supporting organizational goals.

What is the difference between Training And Operations Manager vs Operations Supervisor?

AspectTraining And Operations ManagerOperations Supervisor
CredentialsRelevant certifications, experience in training and operationsWork experience in operations, sometimes certifications in management
Work EnvironmentOversees training programs and operational processes, often in office or training centersSupervises daily operational activities on the ground, in warehouses or facilities
Employer & Industry UsageCommon in industries requiring staff training and process management, such as manufacturing, logisticsFound in similar industries, focusing on supervising operational staff and workflows

The Training And Operations Manager focuses on developing training programs and managing overall operational strategies, while the Operations Supervisor handles daily supervision of operational staff and processes. Both roles require industry-specific knowledge, but the manager has a broader strategic and training focus, whereas the supervisor is more hands-on with daily tasks.

What job categories do people searching Training And Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Training And Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Training And Operations Manager jobs? Cities near Silver Spring, MD with the most Training And Operations Manager job openings:

NorAm Training Operations Intern

The British Standards Institution (BSI)

Reston, VA โ€ข On-site

Part-time

Posted 23 days ago


Job description

We exist to create positive change for people and the planet. Join us and make a difference too!
NorAm Training Operations Intern
Location: USA or Canada - Remote
Assurance Americas | 20 hours/week | 6+ Month Internship
About the role:
If you're a college or graduate student who enjoys staying organized, thrives in fast-paced environments, and wants meaningful, real-world experience, this internship is an exciting opportunity to build practical skills while supporting a growing training operation across the United States and Canada.
As a Training Operations Intern, you'll support the Assurance Training team with the coordination and administration of both virtual and in-person training programs. You'll gain hands-on exposure to training delivery, learner communications, scheduling, logistics, and business systems such as Learning Management Systems (LMS) and Salesforce.
This is more than an internship, it's an opportunity to learn how large-scale training programs come together behind the scenes while developing skills that can support future career growth in operations, training, customer experience, or other business support functions. Throughout the internship, you'll work alongside a collaborative and supportive team, gain valuable professional experience, and have opportunities to take on broader responsibilities as your skills and confidence grow.
In your day to day, you will be responsible for:
  • Coordinate and support virtual and in-person training sessions, gaining hands-on experience with scheduling, rosters, calendars, and learner communications from start to finish.
  • Support logistics for instructor-led training, including venue coordination, room setup requests, materials preparation, and on-site readiness.
  • Maintain accurate learner and course data in a Learning Management System, understanding how enrollments, attendance, and completions impact reporting and customer experience.
  • Communicate professionally with learners, instructors, and internal stakeholders by monitoring shared inboxes, responding to common questions, and sending standardized training communications.
  • Prepare training sessions for delivery by confirming links and materials, providing basic virtual troubleshooting, and escalating issues appropriately
  • Update and manage training-related data in Salesforce, learning why data accuracy matters across sales, operations, and reporting.
  • Maintain trackers and assist with routine reports on enrollment, attendance, and feedback, building foundational skills in operational reporting and process improvement.

To be successful in the role, you will have:
  • Currently enrolled in a Bachelor's degree program (or higher) at the time of the internship
  • Strong attention to detail and comfort working with spreadsheets and structured data
  • Clear and professional written and verbal communication skills
  • Proficiency with Microsoft Office tools (Excel, Outlook, Word) and collaboration tools such as Microsoft Teams
  • Highly organized, dependable, and able to manage multiple tasks
  • English proficiency required; Spanish or French is a plus

Do you believe the world deserves excellence?
We are proud to be the business improvement company, enabling organizations to become more sustainable, resilient, and trusted.
Headquartered in London, BSI is the world's first national standards organization and a global partner to over 86,000 clients in 193 countries.
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization, all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations throughout the recruitment process, please inform your Talent Acquisition Partner.
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.