You'll design digital learning content, deliver customer training, and influence how customers experience our products by bringing real-world feedback back to our Product team. As we continue to ...
You'll design digital learning content, deliver customer training, and influence how customers experience our products by bringing real-world feedback back to our Product team. As we continue to ...
Learning and Development Specialist
Winnipeg, MB ยท On-site +1
This role focuses on professional development and organizational learning, excluding technical repair and maintenance training. Location: Hybrid or remote. This position can be based out of any of ...
Learning and Development Specialist
Winnipeg, MB ยท On-site +1
This role focuses on professional development and organizational learning, excluding technical repair and maintenance training. Location: Hybrid or remote. This position can be based out of any of ...
Configuration of role-based learning paths, certifications, and compliance training * Support for integration with UKG Pro, Active Directory, and legacy learning systems * Data accuracy, reporting ...
Quick apply
Configuration of role-based learning paths, certifications, and compliance training * Support for integration with UKG Pro, Active Directory, and legacy learning systems * Data accuracy, reporting ...
Acting as the principal WLCP user and a site representative for learning management system training databases. * Identifying and reporting any real or potential safety hazards, wearing all required ...
Acting as the principal WLCP user and a site representative for learning management system training databases. * Identifying and reporting any real or potential safety hazards, wearing all required ...
Technical Training Developer
Winnipeg, MB ยท On-site
Apply adult learning principles, instructional systems design methodologies, and models such as ADDIE to analyze training needs, structure learning solutions, and evaluate training effectiveness.
Technical Training Developer
Winnipeg, MB ยท On-site
Apply adult learning principles, instructional systems design methodologies, and models such as ADDIE to analyze training needs, structure learning solutions, and evaluate training effectiveness.
At GHY, we believe continuous learning drives operational excellence. We're looking for a Training & Development Specialist to help build capability, confidence, and consistency across our Canadian ...
Quick apply
At GHY, we believe continuous learning drives operational excellence. We're looking for a Training & Development Specialist to help build capability, confidence, and consistency across our Canadian ...
At GHY, we believe continuous learning drives operational excellence. We're looking for aTraining ... In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen ...
Quick apply
At GHY, we believe continuous learning drives operational excellence. We're looking for aTraining ... In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen ...
At GHY, we believe continuous learning drives operational excellence. We're looking for aTraining ... In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen ...
At GHY, we believe continuous learning drives operational excellence. We're looking for aTraining ... In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen ...
At GHY, we believe continuous learning drives operational excellence. We're looking for aTraining ... In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen ...
New
At GHY, we believe continuous learning drives operational excellence. We're looking for aTraining ... In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen ...
New
At GHY, we believe continuous learning drives operational excellence. We're looking for aTraining ... In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen ...
New
Quick apply
At GHY, we believe continuous learning drives operational excellence. We're looking for aTraining ... In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen ...
New
At GHY, we believe continuous learning drives operational excellence. We're looking for a Training & Development Specialist to help build capability, confidence, and consistency across our Canadian ...
New
Quick apply
At GHY, we believe continuous learning drives operational excellence. We're looking for a Training & Development Specialist to help build capability, confidence, and consistency across our Canadian ...
New
Understand and be able to represent WEM Skill check and training responses. * Knowledge and understanding of Adult Learning principles with ability to support deliveries by incorporating this ...
Quick apply
Understand and be able to represent WEM Skill check and training responses. * Knowledge and understanding of Adult Learning principles with ability to support deliveries by incorporating this ...
Client Service Mgr I - Learning Specialist - 12 month contract
Winnipeg, MB ยท On-site
CA$39K - CA$74K/yr
Coordinate training sessions, including scheduling, logistics, materials, and resource management * Track requests and service details accurately in our case management and CRM systems * Support ...
Client Service Mgr I - Learning Specialist - 12 month contract
Winnipeg, MB ยท On-site
CA$39K - CA$74K/yr
Coordinate training sessions, including scheduling, logistics, materials, and resource management * Track requests and service details accurately in our case management and CRM systems * Support ...
Transfer Specialist
Winnipeg, MB ยท Hybrid
CA$45K - CA$50K/yr
Take advantage of our sponsored training and development programs, tuition reimbursement ... If you're interested in learning how you can grow your career at HUB, visit our Careers Page to ...
Transfer Specialist
Winnipeg, MB ยท Hybrid
CA$45K - CA$50K/yr
Take advantage of our sponsored training and development programs, tuition reimbursement ... If you're interested in learning how you can grow your career at HUB, visit our Careers Page to ...
Quality Assurance Specialist
Winnipeg, MB ยท Hybrid
CA$88K - CA$110K/yr
The role leads efforts to strengthen the quality of training programs and provides clear and concise guidance to support the execution of Air Traffic Services (ATS) Learning activities. The Quality ...
Quality Assurance Specialist
Winnipeg, MB ยท Hybrid
CA$88K - CA$110K/yr
The role leads efforts to strengthen the quality of training programs and provides clear and concise guidance to support the execution of Air Traffic Services (ATS) Learning activities. The Quality ...
Instructional Design Support (12-month term)
Winnipeg, MB ยท Hybrid
CA$76K - CA$95K/yr
Assists in the research and analysis of internal / external e-Learning training environments, conducts needs analysis initiatives, writes / rewrites, edits and ensures quality control on the content ...
New
Instructional Design Support (12-month term)
Winnipeg, MB ยท Hybrid
CA$76K - CA$95K/yr
Assists in the research and analysis of internal / external e-Learning training environments, conducts needs analysis initiatives, writes / rewrites, edits and ensures quality control on the content ...
New
Forest School Educator
Winnipeg, MB ยท On-site
Understand the value of risky play, emergent learning philosophies and child-led play/place-based learning * Standard, Remote or Wilderness First Aid considered an asset (training will be provided ...
Forest School Educator
Winnipeg, MB ยท On-site
Understand the value of risky play, emergent learning philosophies and child-led play/place-based learning * Standard, Remote or Wilderness First Aid considered an asset (training will be provided ...
Forest School Educator
Winnipeg, MB ยท On-site
Understand the value of risky play, emergent learning philosophies and child-led play/place-based learning * Standard, Remote or Wilderness First Aid considered an asset (training will be provided ...
Quick apply
Forest School Educator
Winnipeg, MB ยท On-site
Understand the value of risky play, emergent learning philosophies and child-led play/place-based learning * Standard, Remote or Wilderness First Aid considered an asset (training will be provided ...
Forest School Educator
Winnipeg, MB ยท On-site
Understand the value of risky play, emergent learning philosophies and child-led play/place-based learning * Standard, Remote or Wilderness First Aid considered an asset (training will be provided ...
Quick apply
Forest School Educator
Winnipeg, MB ยท On-site
Understand the value of risky play, emergent learning philosophies and child-led play/place-based learning * Standard, Remote or Wilderness First Aid considered an asset (training will be provided ...
Assistant Manager U-Drive
The Pas, MB ยท On-site
Continuous Learning & Improvement: * We are committed to our employee's continuous learning and development and as such, training is provided through orientation, self-assessments, coaching sessions ...
Quick apply
Assistant Manager U-Drive
The Pas, MB ยท On-site
Continuous Learning & Improvement: * We are committed to our employee's continuous learning and development and as such, training is provided through orientation, self-assessments, coaching sessions ...
Training And Learning information
What is a training and learning professional?
What are some common challenges faced by professionals in training and learning roles, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a training and learning specialist?
What is the difference between Training And Learning vs Instructional Designer?
| Aspect | Training And Learning | Instructional Designer |
|---|---|---|
| Required Credentials | Typically certifications in training, education, or adult learning | Often holds degrees in education, instructional design, or related fields |
| Work Environment | Corporate training departments, educational institutions, online platforms | Educational institutions, corporate settings, e-learning companies |
| Employer & Industry Usage | Used across industries for employee development and onboarding | Used mainly for designing educational content and curricula |
| Search & Comparison Intent | Focuses on training delivery and learning strategies | Focuses on designing and developing instructional materials |
Training And Learning professionals focus on delivering training programs and facilitating learning experiences, while Instructional Designers specialize in creating effective educational content and curricula. Both roles are essential in education and corporate development, but their core functions differ in execution and focus.

Full-time
Posted 21 days ago
Job description
About Laivly
Seeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world's biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.
About the role
The team at Laivly is looking for an Learning Experience Designer, Customer Enablement to help customers get the most out of our products.
This is more than a traditional instructional design role. You'll become an expert in the Laivly platform, working closely with Product, Customer Success, Engineering, Solutions, Implementations, and Support to transform complex product functionality into engaging learning experiences that drive adoption and customer success.
You'll design digital learning content, deliver customer training, and influence how customers experience our products by bringing real-world feedback back to our Product team. As we continue to expand our self-service and product-led approach, you'll play a key role in helping customers learn, adopt, and succeed.
This position is remote and open to candidates within Canada.
As Learning Experience Designer, Customer Enablement, you will...
- Become a subject matter expert on the Laivly product suite and how it delivers value to customers.
- Design engaging customer learning experiences using tools such as Articulate Rise, including eLearning modules, guides, videos, walkthroughs, and other enablement resources.
- Deliver customer onboarding and training sessions across our product portfolio.
- Partner closely with Product to stay ahead of new releases and ensure learning content reflects the latest functionality.
- Gather customer feedback and enablement insights to help improve product usability and adoption.
- Maintain and continuously improve our knowledge base and customer enablement content.
- Use AI tools to accelerate content creation while maintaining high standards for quality and accuracy.
- Collaborate across Product, Customer Success, Engineering, Support, and Implementations to create a consistent customer learning experience.
- Support the development and evolution of Laivly's Partner Portal, partner marketing resources, and partner training and certification content.
- Assess needs and gather requirements for new sales enablement content supporting Laivly's internal sellers and partner network.
As Learning Experience Designer, Customer Enablement, you have...
- 3 to 5 years of experience in instructional design, customer enablement, learning and development, or a similar role.
- Experience building digital learning content using Articulate Rise or comparable authoring tools.
- Experience working within a SaaS or technology environment.
- A natural curiosity for understanding software products and explaining technical concepts in a way that's easy for customers to understand.
- Strong written communication skills and experience creating customer-facing documentation or learning materials.
- Experience collaborating with cross-functional teams including Product, Customer Success, Engineering, Solutions, and Implementations.
- Familiarity with LMS platforms and AI-powered content creation tools.
- A portfolio that demonstrates your instructional design work.
- Experience supporting product-led growth (PLG) or customer self-service initiatives.
- Experience with Articulate Storyline, Camtasia, Loom, or similar tools.
- Experience within the contact center or customer experience industry.
Why you'll love this role
You'll have the opportunity to shape how customers learn and experience our products. Your work won't just create training materials, it will directly influence customer adoption, product improvements, and the overall customer experience.
If you're someone who enjoys understanding how software works, simplifying complex ideas, and creating learning experiences that genuinely help people succeed, we'd love to meet you.
Life at Laivly
Laivly gives you the opportunity to collaborate and grow your career with a creative, diverse, and passionate team. We work hard and play often, with a flexible environment that works with you. A career at Laivly means being part of a fun-loving, dedicated team of creatives, risk takers and game changers. It's about sharing your talent and imagination to develop innovative tech that's revolutionizing the way top brands interact with the world.
We've got a shared mission - and a Laivly future. Join us today!
Laivly provides Equal Employment Opportunities in accordance with all provincial and federal laws. Laivly is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.
Laivly is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.