Training And Development Specialist Jobs in Rochester, MN

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CAREERS THAT CHANGELIVES-POSITION DESCRIPTION:

TheSeniorCoreValveTherapy Development Specialist provides technical, clinical, educational and sales support to ensure safe adoption and growth of the MedtronicCoreValveSystem and future catheter-based therapy technologies. TheCoreValveTherapy Development Specialist works closely with implanting teams and the Medtronic Catheter-based Therapies (CBT) and CVG field organizations to drive procedural and practice success.

• Technical and Clinical Support

• Provide clinicalexpertisefor TAVR implanting centers, including "scrubbing in" for TAVI implant procedures toassistwith loading valves onto delivery catheter, and providing technical supportin accordance withthe instructions for use/trial protocol, and best-practices tofacilitateprocedural consistency and best clinical outcomes

• Educational Support

• Provide support for site performance and tofacilitatesafe growth.Assistin education and training activities with physicians, hospital supportstaffand Medtronic personnel. Stay abreast of and communicate clinical dataregardingMedtronic products and TAVR therapy

• Sales Support

• Post approval, collaborate and strategize with territory sales representative and CVG field organization in achieving sales targets and implementing business plans

A DAY IN THE LIFE - POSITION RESPONSIBILITIES:

The following responsibilities are to be performed asappropriate inclinical trial case support and/or casesupport following commercial approval, depending upon the approval status of the product at the time.

• Technical and Clinical Support

• Provide quality technical support to help sites achieve procedural success

• Provide technical support to Medtronic employees and implanting teams forCoreValveimplant proceduresin accordance withMedtronic guidance

• Provide technical leadership for TAVR device procedures. Educate implanting teams on proper indications for TAVR procedures. Provide support on questionsregardingdevice suitability with measuring ability and CT reconstructionexpertise. Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions

• Knowledge of Clinical trial protocols, andCoreValveand other Medtronic TAVR product IFUs for safe and effective use of devices

• Develop andmaintaincomprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs

• Educational Support

• Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated TAVI procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post TAVI procedure

• Provide education on safe and effective use of Medtronic products

• Educate/train hospital staff with proper valve loading instruction

• Customer Service and Sales Support

• Support district sales strategy working with sales representatives and managers to achieve business plans withinCBTbusiness unit and broader CVG organization. Contribute to the development ofa strong teameffort

• Ensure comprehensive technical and customer support within territory tomaintainsuperior customer service levels and effective time management

• Assistwith customer management of inventory ordering, shelf stock, and returns

• Identify,establishand maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.

• Participates in customer/society education meetings and conventions

• Respond to customer requests and resolve complaints in a prompt and effective manner

• Report and device complaints to proper departments within quality assurance within Medtronic

• Help drive andmaintainquality initiatives and global best practice initiatives

• Maintainhigh standardsof personal presentation and promote a professional personal and company image

• Professional Development

• Assistin training new hiresto MedtronicCBT team.

• Administrative Responsibilities

• Submitaccurateandtimelyexpense reports

• Schedule travel arrangements to ensure multipleobjectivesare accomplished

• Maintain hospital eligibility/access with various vendor credentialing services

• Communication

• Maintainsa high levelof communication withappropriate CVGsales and leadership within assigned geography

• Communicate market intelligence/competitor activity promptly, including potential sales leads, and informationregardingproduct price or account activity to District Manager and otherappropriate companypersonnel

• Ensure a professional standard of written and verbal communication at all times

Qualifications - External

MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• High School Degree and 8 years' experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products OR

• Associate degree and 6 years' experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products OR

• Bachelor's degree and 4 years' experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

• Echocardiology backgroundhighly preferred

• Associate's Degree in engineering, nursing, or the sciences

• Bachelor's Degree in Business or Science

• Experience with wires, balloons, catheters, stents)

• Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology

• Experience communicating product's market advantages to physicians and hospital administration

• Experience managing multiple accounts

• Experience teaching and educating medical personnel,peersand technical support personnel

• Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms)

• Expertisewith Microsoft Outlook, Excel,Wordand PowerPoint

• Excellent influencing and consulting skills

• Excellent interpersonal and written communication skills

• Ability to maketimelyand sound decisions

• Strong project management skills with experience coordinating programs

• Thorough working knowledge of medical terminology, medicalproceduresand the medical device industry

• Excellent customer service skills

• Effectively build andmaintainpositive relationships with peers and colleagues across organizational levels and functions

• Ability to coordinate/participateinnumeroustasks/projects in a fast-paced environment in an organized manner while meeting deadlines

• Excellent interpersonal,writtenand verbal communication skills

• Strong work ethic in accomplishingobjectivesof the position

• If the final candidate has anAssociate'sdegree and 8 + OR Bachelor's degree and 7+ years clinical or sales experience in an industry setting; selling or supporting interventional cardiology, vascular or surgical products they can be considered at the Principal TDS level

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions

• While performing the duties of this job, the employeeis regularly required tobe independently mobile. The employeeis also required tointeract with a computer, and communicate with peers and co-workers

• Able to lift 20 pounds

• Extended periods of time doing computer-based work

• Hearing,sightand speaking ability

• Ability to use computers and CT reconstruction programing

• Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy

• Wear lead apron forlong periodsof time (2-3hrs on average)

• Ability tooperatea moving vehicle

• Ability to work in Cath Labs orOR'swith radiation exposure

• Ability to travel with overnight stay up to 50- 75% of the time (geography variability)

• Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule

• Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application

ENVIRONMENTAL EXPOSURES:

• Infectious disease; radiation; blood borne pathogens

• Must be able to wear all required personal protective equipment (PPE)