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#2437 - Computer Operator
Monitor and control the operation of data center equipment, monitor mission-critical customer systems, and operate print equipment to provide 24/7 service to customer agencies in conformance with documented procedures. Monitor all system consoles and hardware diagnostic displays for mainframe and open systems to ensure that systems are operating efficiently and customer on-line transactions, batch programs and data transfers are properly executing. Off-shift operators act as Help Desk consultants for users of remote systems and may consult with programmers/analysts on procedural matters and problems. Move or lift equipment and supplies. Some positions require employees to work nights, weekends, holidays and/or compressed work shifts.
This position resides on the Mail Center Team in the Bureau of Operations Services within the Chief Information Office.

• Operate print and post print mail center processing equipment and monitoring system consoles.
• Ensure all output meets printing and United States Postal Service standards.
• Materials are completed by the prescribed deadlines.

Position Summary:
Item #: 08216
Bargaining Unit: CSEA Administrative Services Unit
Division: Chief Information Office
Bureau: Operations Services
Jurisdictional Class: Competitive
Appointment Type: Contingent-Permanent
Salary Grade: 010
Salary Range: $40,391- $55,322
Employment Type: FULL TIME
Occupational Category: I.T. Engineering, Sciences
NY HELPS: Yes
Travel Percentage: 0%
Work Week: Monday - Friday
Work Hours: 6:00AM - 2:00PM
Shift: N//A
Mandatory Overtime: Yes
Compressed Workweek Allowed: No
Telecommuting Allowed: No
How to Apply:
To be considered for this position, you must create a candidate profile or log in to your profile and upload the documents listed below.

• Cover Letter
• Resume

Please ensure item number 08216 is included in each document's file name. Transcripts are required if the position has educational requirements or allows education as a substitution for minimum qualifications.
Minimum Qualifications:
No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.
Non-Competitive Qualifications for appointment under the NYHELPS Program:
For appointment to a Computer Operator Trainee, you must have:

• High school diploma or high school equivalency diploma.

For appointment to a Computer Operator, you must have:

• High school or high school equivalency diploma and six months full-time experience in the operation of large scale/commercial printing equipment, a mainframe or medium to large server, multi-variable print production, or information technology related activities.

Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program (see below), or eligible to transfer to this title under Section 70.1 of the Civil Service Law.
Transfer:
For a 70.1 transfer to a Computer Operator, salary grade (SG)-10, you must have one year of permanent competitive service, or 55-b/55-c service in an approved title allocated to an SG-8 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
55b/55c Program Appointment:
This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)
Preferred Qualifications/Knowledge, Skills and Abilities:

• Demonstrates strong interpersonal skills and communicates with tact and diplomacy with peers, management, vendors, and technical staff.
• Demonstrates ability to work in a team environment, willing to take direction, as well as work independently.
• Ability to manage multiple tasks and deadlines.
• Ability to lift 50 lbs.
• Demonstrates ability to maintain production requirements while ensuring quality control standards are continually maintained.
• Knowledgeable in Microsoft Office and Teams.

Traineeship Salary Information:
The position may be filled at the Computer Operator Trainee level equated to SG-08 ($40,391), or full performance Computer Operator SG-10 ($45,081) based on the candidate's education, experience, and previous state service. Salary is nonnegotiable.
Candidates hired at the trainee level will be advanced to the full performance Computer Operator SG-10 following successful completion of the traineeship.
Contact Information:
If you have questions about this vacancy, please contact:
Division Contact:
Lisamarie A. Hitchcock
CIO_HR@osc.ny.gov
Human Resources Contact:
Kathy Shellhamer
(518) 474-1924
Recruit@osc.ny.gov
The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.
Telecommuting
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency's mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee's primary residence location, duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.
Reasonable Accommodation
The NYS Office of the State Comptroller provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.