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Trainee Knowledge Manager Jobs (NOW HIRING)

Hisense USA

Home Appliances Technical Trainer

Suwanee, GA · On-site

$30.25 - $40.25/hr

Product Knowledge Management * Maintain technical expertise across product categories, including ... Performance Evaluation * Assess trainee knowledge through tests and practical evaluations.

Hisense

Home Appliances Technical Trainer

Suwanee, GA · On-site

$30.25 - $40.25/hr

Product Knowledge Management * Maintain technical expertise across product categories, including ... Performance Evaluation * Assess trainee knowledge through tests and practical evaluations.

Hisense

Home Appliances Technical Trainer

Suwanee, GA · On-site

$30.25 - $40.25/hr

Product Knowledge Management * Maintain technical expertise across product categories, including ... Performance Evaluation * Assess trainee knowledge through tests and practical evaluations.

The Tube Car Wash

Manager Trainee

Auburn, IN · On-site

The Management Trainee's responsibilities include completing all starting and ongoing training tasks, gaining knowledge of wash operations, attending meetings and workshops, providing support and ...

The Tube Car Wash

Manager Trainee

Fort Wayne, IN · On-site

The Management Trainee's responsibilities include completing all starting and ongoing training tasks, gaining knowledge of wash operations, attending meetings and workshops, providing support and ...

The Tube Car Wash

Manager Trainee

Fort Wayne, IN · On-site

The Management Trainee's responsibilities include completing all starting and ongoing training tasks, gaining knowledge of wash operations, attending meetings and workshops, providing support and ...

The Tube Car Wash

Manager Trainee

New Haven, IN · On-site

The Management Trainee's responsibilities include completing all starting and ongoing training tasks, gaining knowledge of wash operations, attending meetings and workshops, providing support and ...

The Tube Car Wash

Manager Trainee

New Haven, IN · On-site

The Management Trainee's responsibilities include completing all starting and ongoing training tasks, gaining knowledge of wash operations, attending meetings and workshops, providing support and ...

The Tube Car Wash

Manager Trainee

Fort Wayne, IN · On-site

The Management Trainee's responsibilities include completing all starting and ongoing training tasks, gaining knowledge of wash operations, attending meetings and workshops, providing support and ...

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Trainee Knowledge Manager information

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$25.5K

$43.5K

$63.5K

How much do trainee knowledge manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for trainee knowledge manager in the United States is $43,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Trainee Knowledge Manager jobs?

For Trainee Knowledge Manager jobs, the most frequently searched job titles are:

Trainee Knowledge Manager jobs near you

Service Training and Knowledge Manager

Lawrenceville, GA • On-site

Durst Image Technology US
51 - 200 employees
Learn more about Durst Image Technology USexternal

Other

Re-posted 23 days ago

Job description

Vanguard Durst Digital Printing Systems is the leading manufacturer of UV Flatbed, Roll to Roll and Hybrid Printers for signage, decor, corporate, industrial, and packaging. Vanguard's mission is to deliver the best ownership experience in the wide format market to our customers. This is accomplished by offering the highest levels of service, outstanding communication, technology, and customer care. We create, foster, and nurture a culture of caring about our customers, vendors, and employees which shows in every interaction internally and externally.?

At Vanguard, you aren't just an employee - you are family. From day one, you'll be welcomed into our team of dedicated, talented, friendly people who will provide all the support you need to be successful.
Why we need you?

  • Responsible for leading and managing the documentation program.
  • Partner with the Technical Team to create, organize, and maintain documentation that is accurate, accessible, searchable, current, and aligned with training needs. Serve as the Subject Matter Expert (SME) on all Service software systems, including system structure, functionality, workflows, data entry standards, and reporting accuracy. Develop and deliver training to ensure Service personnel maintain proficiency on existing capabilities and newly released features and functionality. Lead the implementation of change in the Service organization, especially around training, documentation, software adoption, and new functionality.
  • Use service performance metrics to drive training and documentation programs toward continuous improvement.
What you'll be doing:
  • Partner with the Director of Service to develop and implement a new training program for all service personnel. The training program will need to be adaptable to various skill sets, including, but not limited to, equipment operation, maintenance, repair, troubleshooting, software applications, workflows, and customer support best practices.
  • Solicit feedback from the current service team to track current proficiencies and utilize this insight by customizing training plans for each service employee.
  • Develop, with the assistance of the Technical Team, a central training platform with searchable resources including (white papers, diagrams, videos, handouts, tests, written and practical).
  • Continually solicit feedback from trainees and management. Partner with the Director of Service to support the implementation, adoption, and continuous improvement of Salesforce Service Cloud.
  • Become the subject matter expert and power user of service software platforms, providing guidance on workflows, automation, reporting, and best practices to improve service delivery and employee effectiveness..
  • Continually develop and enhance the existing technical training and documentation program.
  • Partner with management and other colleagues to monitor performance metrics and adjust training as needed to improve technical performance, service efficiency, and customer satisfaction.
  • Lead implementation and ongoing management of the documentation program to ensure organization, accuracy, accessibility, and continuous improvement.
  • Develop and deliver customer communication and professional skills training programs both in the field and in-house for Service personnel, including customer expectation management, effective communication, conflict resolution, escalation practices, professionalism, and customer confidence-building techniques.
  • Identify, recommend, and coordinate internal and external training resources to strengthen customer service, communication, leadership, and professional development skills across the Service organization.
  • Utilize field service data and service team feedback to align strategy and adjust to a changing landscape.
  • Create, maintain, and refine documentation in support of service operations and training initiatives while assisting technical teams in developing new documentation standards and content.
  • Participate in interviews and training
  • Other duties as dictated by the business needs
Required Qualifications:
  • 5+ years of service management experience.
  • Experience developing and executing training programs for technical teams
  • Experience with service software systems/metrics and reporting.
  • Ability to stand for extended periods and frequently bend, kneel, push, pull, reach overhead, and lift up to 50 pounds.
  • Able to see a broad color spectrum.
  • Travel required up to 75% initially, expected to decrease to 50% or less after 6 months
  • Strong analytical and problem-solving skills.
  • Excellent written and communication skills.
  • Proficient in word and excel
  • Perform with minimal direction and independent problem-solving.
  • Good business sense.

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