Real Time Analyst
Warren, MI · On-site
$50K/yr
Real-Time Analyst (RTA) Compensation starting at $50,000 annually. Sponsorship : This position is not eligible for immigration sponsorship. Do you thrive in a fast-paced environment where ...
New
Warren, MI · On-site
$50K/yr
Real-Time Analyst (RTA) Compensation starting at $50,000 annually. Sponsorship : This position is not eligible for immigration sponsorship. Do you thrive in a fast-paced environment where ...
New
Warren, MI · On-site
$50K/yr
Real-Time Analyst (RTA) Compensation starting at $50,000 annually. Sponsorship : This position is not eligible for immigration sponsorship. Do you thrive in a fast-paced environment where ...
New
Richardson, TX · On-site
As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management, agent utilization management, reporting, and ...
Richardson, TX · On-site
As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management, agent utilization management, reporting, and ...
As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management, agent utilization management, reporting, and ...
As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management, agent utilization management, reporting, and ...
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Charlotte, NC · Remote
$78K - $88K/yr
We are seeking a Senior Workforce Management (WFM) Real-Time Analyst to play a critical role in monitoring and managing real-time operations across our contact center environment. This individual ...
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Be Seen First
Charlotte, NC · Remote
$78K - $88K/yr
We are seeking a Senior Workforce Management (WFM) Real-Time Analyst to play a critical role in monitoring and managing real-time operations across our contact center environment. This individual ...
New
Real time interaction with client for reciprocal communication imperative to maintain operations at peak performance. This position is 100% onsite in Brownsville, TX. Work at home is not available ...
Real time interaction with client for reciprocal communication imperative to maintain operations at peak performance. This position is 100% onsite in Brownsville, TX. Work at home is not available ...
Crittenden, NY · On-site
Overview The Real-Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business, and products. The analyst manages the performance of ...
Crittenden, NY · On-site
Overview The Real-Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business, and products. The analyst manages the performance of ...
Henderson, NV · On-site
The Real Time Analyst (WFM) role involves monitoring, analyzing, and modifying real-time alarm and call volume to optimize daily operations performance and ensure service levels are met.
Henderson, NV · On-site
The Real Time Analyst (WFM) role involves monitoring, analyzing, and modifying real-time alarm and call volume to optimize daily operations performance and ensure service levels are met.
Corona, CA · On-site
The Real Time Analyst (WFM) will monitor and analyze real-time alarm and call volume to optimize operations and improve service levels through effective decision-making and collaboration with ...
Corona, CA · On-site
The Real Time Analyst (WFM) will monitor and analyze real-time alarm and call volume to optimize operations and improve service levels through effective decision-making and collaboration with ...
Syracuse, NY · On-site
The Real Time Analyst (WFM) will monitor and analyze real-time alarm and call volume to optimize daily operations performance and collaborate with management to improve service levels and efficiency.
Syracuse, NY · On-site
The Real Time Analyst (WFM) will monitor and analyze real-time alarm and call volume to optimize daily operations performance and collaborate with management to improve service levels and efficiency.
Las Vegas, NV · On-site
Sunday, May 24th 2026 by 11:59 PM Position overview As a Real Time Analyst you use your expertise to monitor and analyse real time/ intraday operations performance. You verify attendance and produce ...
Las Vegas, NV · On-site
Sunday, May 24th 2026 by 11:59 PM Position overview As a Real Time Analyst you use your expertise to monitor and analyse real time/ intraday operations performance. You verify attendance and produce ...
Tracy, CA · On-site
RH is seeking a dynamic and detail-oriented Workforce Optimization Real-Time Analyst to join our Customer Experience Team. In this role, you will maintain our exceptional service standards by ...
Tracy, CA · On-site
RH is seeking a dynamic and detail-oriented Workforce Optimization Real-Time Analyst to join our Customer Experience Team. In this role, you will maintain our exceptional service standards by ...
Tracy, CA · On-site
RH is seeking a dynamic and detail-oriented Workforce Optimization Real-Time Analyst to join our Customer Experience Team. In this role, you will maintain our exceptional service standards by ...
Tracy, CA · On-site
RH is seeking a dynamic and detail-oriented Workforce Optimization Real-Time Analyst to join our Customer Experience Team. In this role, you will maintain our exceptional service standards by ...
Tracy, CA · On-site
$21 - $38/hr
RH is seeking a dynamic and detail-oriented Workforce Optimization Real-Time Analyst to join our Customer Experience Team. In this role, you will maintain our exceptional service standards by ...
Tracy, CA · On-site
$21 - $38/hr
RH is seeking a dynamic and detail-oriented Workforce Optimization Real-Time Analyst to join our Customer Experience Team. In this role, you will maintain our exceptional service standards by ...
Houston, TX · On-site
Capture market opportunities based on real-time positions and analysis of market conditions. * Conduct real-time trading and scheduling for purchases and sales of energy and transmission. * Build ...
Houston, TX · On-site
Capture market opportunities based on real-time positions and analysis of market conditions. * Conduct real-time trading and scheduling for purchases and sales of energy and transmission. * Build ...
$90 - $140/hr
Capture market opportunities based on real-time positions and analysis of market conditions. Conduct real-time trading and scheduling for purchases and sales of energy and transmission. Build ...
$90 - $140/hr
Capture market opportunities based on real-time positions and analysis of market conditions. Conduct real-time trading and scheduling for purchases and sales of energy and transmission. Build ...
Join the Team Defending the Pacific's Front Line in Cyberspace Leidos is hiring Real Time Analysts to join the Network Assurance Team supporting DISA Pacific (DNC-PAC) at Ford Island, Joint Base ...
Join the Team Defending the Pacific's Front Line in Cyberspace Leidos is hiring Real Time Analysts to join the Network Assurance Team supporting DISA Pacific (DNC-PAC) at Ford Island, Joint Base ...
Houston, TX · On-site
$90 - $140/hr
Capture market opportunities based on real-time positions and analysis of market conditions. Conduct real-time trading and scheduling for purchases and sales of energy and transmission. Build ...
Houston, TX · On-site
$90 - $140/hr
Capture market opportunities based on real-time positions and analysis of market conditions. Conduct real-time trading and scheduling for purchases and sales of energy and transmission. Build ...
Analyze IDP's throughout the day to determine if service levels goals are at risk * Implement ... Monitor real-time ACD agent work states & notify leadership of exceptions. * Manage real time ...
New
Analyze IDP's throughout the day to determine if service levels goals are at risk * Implement ... Monitor real-time ACD agent work states & notify leadership of exceptions. * Manage real time ...
New
Process shift trades, schedule change requests, and time off request after schedules are released ... as a workforce real-time analyst, traffic coordinator or workforce scheduling analyst.
Process shift trades, schedule change requests, and time off request after schedules are released ... as a workforce real-time analyst, traffic coordinator or workforce scheduling analyst.
Newport, KY · On-site
$20 - $21/hr
Analyze IDP's throughout the day to determine if service levels goals are at risk * Implement ... Monitor real-time ACD agent work states & notify leadership of exceptions. * Manage real time ...
New
Newport, KY · On-site
$20 - $21/hr
Analyze IDP's throughout the day to determine if service levels goals are at risk * Implement ... Monitor real-time ACD agent work states & notify leadership of exceptions. * Manage real time ...
New
$54.1K is the 25th percentile. Wages below this are outliers.
$49.5K - $57.5K
44% of jobs
$57.5K - $65.5K
0% of jobs
$65.5K - $73.5K
0% of jobs
$73.5K - $81.5K
4% of jobs
The median wage is $83K / yr.
$81.5K - $89.5K
11% of jobs
$89.5K - $97.5K
4% of jobs
$101.3K is the 75th percentile. Wages above this are outliers.
$97.5K - $105.5K
24% of jobs
$105.5K - $113.5K
3% of jobs
$113.5K - $121.5K
3% of jobs
$121.5K - $129.5K
3% of jobs
$129.5K - $137.5K
3% of jobs
$49.5K
$82.7K
$137.5K
| Aspect | Trading Real Time Analyst | Trading Desk Analyst |
|---|---|---|
| Credentials | Typically requires a finance or related degree, certifications like CFA or FRM are a plus | Similar credentials, often with finance or economics background, and relevant certifications |
| Work Environment | Fast-paced trading floors or financial institutions monitoring live markets | Trading desks within banks or investment firms managing client orders and portfolios |
| Primary Responsibilities | Monitoring real-time market data, managing risk, and supporting trading decisions | Executing trades, managing client portfolios, and providing market analysis |
Both roles involve working with live market data and require strong analytical skills, but Trading Real Time Analysts focus more on monitoring and risk management during trading hours, while Trading Desk Analysts are more involved in executing trades and client management.
The top searched job categories for Trading Real Time Analyst jobs are:

Warren, MI • On-site
$50K/yr
Full-time
Posted 2 days ago
New
Compensation starting at $50,000 annually.
Sponsorship: This position is not eligible for immigration sponsorship.
Do you thrive in a fast-paced environment where your quick decisions and sharp analysis directly impact member experience? Join our team as a Real-Time Analyst (RTA) and become the heartbeat of our contact center operations.
As the central command for intraday performance, you’ll monitor live conditions, adjust staffing, and communicate critical updates to ensure our members receive timely, exceptional service across phone, chat, and digital channels. This is the perfect opportunity for someone with strong analytical skills, a keen eye for detail, and the ability to stay cool under pressure.
???? Formal Job Description:
The formal job description can be found attached to this posting. Please review and complete it to take the next step toward joining our team!
Optimize Service Levels: Monitor real-time call, chat, and email queues to keep service levels, ASA, and occupancy goals on track.
Manage Intraday Staffing: Adjust schedules, breaks, or queue assignments to respond quickly to spikes in volume or staffing gaps.
Track Adherence: Ensure team members are following schedules and escalate significant deviations as needed.
Analyze Trends: Review intraday data, publish dashboards and hourly reports, and recommend adjustments to forecasts or staffing plans.
Collaborate & Communicate: Act as the bridge between workforce planning, operations, and leadership during the day.
Incident Response: Be the first line of response during outages, spikes, or system issues by activating protocols and supporting recovery efforts.
Education & Experience:
Associate or Bachelor’s degree in Business, Finance, Operations, or related field preferred.
2+ years of contact center experience, ideally in workforce management or operations support.
Experience with workforce management platforms such as NICE, Verint, or Calabrio.
Technical Skills:
Strong Excel and reporting skills.
Familiarity with telephony systems (e.g., Five9, Genesys, Avaya).
Solid understanding of ACD metrics, service levels, and staffing models.
Soft Skills:
Excellent communication and stakeholder management.
Analytical mindset with attention to detail.
Ability to multitask in a high-pressure environment.
Adaptability when conditions shift.
Hybrid or remote work flexibility (based on business needs).
Opportunity to make a direct impact on member experience every single day.
Work in a collaborative environment where your insights are valued.
Professional growth in workforce planning and contact center operations.
% of intervals meeting service level targets
Schedule adherence accuracy
Speed of response to intraday changes
Clear, timely communication during escalations
Accuracy and integrity of real-time reporting
Ready to play a critical role in keeping our contact center running at its best? Apply today and help us deliver the service excellence our members deserve!