Trading Manager Jobs in Massachusetts (NOW HIRING)

Bricks, clicks, and commercial growth -that'sthe focus of this exciting role. As we reimagine LEGO.comfroma brand-led platform into a proactive, sales-driven retail destination,we'relooking for a data-savvyeCommerceprofessional to help lead the way.

Ifyou'repassionate about turning shopper insights into measurable on-site performance,this is the role for you!

** This is a temporary position through approximately the end of July 2027, based on business needs. **

Core Responsibilities

• Maximizethe commercial performance of LEGO.comwithin the Mexicomarket, byusing data to spot trends and opportunities tooptimizethe site through existing business tools

• Work with Regional Merchandising teams tooptimizethe product portfolio and stock positionsin order todrive weekly sales results andoptimizeitem order limits

• Explore global vs local trends to make recommendations on how toleveragelocalizedcontent and experiences

• Optimizeinternal site search on a global, language and country level, ensuring shoppers are finding the right products for them regardless of language and location

• Develop deepexpertiseonoureCommercetools, supporting documentation efforts to improve overallECommerceteam capabilities

• Working with Product Management and our technical IT team,definerequirements for businesstoolto support on-siteoptimizationanddefinerequirements for relevant local shopper requirements (e.g.payment options)

• Input into the sales forecast, supporting the delivery of the targets through a clearly defined on-site action plan by region and by country

• Coordinate with Marketing teams to assess effectiveness of promotions and plan for future promotions andoptimizemarkdown

• Work with Fraud team tooptimizecancellation rates and chargebacks

• Coordinate with Distribution and Consumer Services teams to track and improve Shopper NPS andeCommerceprofitability

• Drive projects with Distribution to improve shopper experience and improve profitability

• Work with Consumer Services team to understand shopper feedback andtake actions to drivecommercial traction

Play your part in our team succeeding

As a part of the LEGO Retail organization, theGlobaleCommerceteam drives the development of lego.com and digital shopper channels across regions, including new market entry, and plays a pivotal role in the LEGO Groupcommercialstrategy.

One of the biggest changes we are making is moving from a brandeCommerceplatform to a retail website.This means making a mindset shift frompassivelydriving sales to proactively managing on-site sales performance.

The role will play a pivotal role in defining the change to be commercially led, with the objectivetorealizethe on-site sales opportunities by delivering the best possible experience foreach and everyvisitor.

Working alongsideeCommerce, Marketing and the wider LEGO Group, this role will define and deliver plans to use our existing business tools tooptimizethe site down to a country level, becoming an expert in regional and language differences.

Do youhavewhat it takes?

• Proven experienceworking ineCommercewith strong experienceworking with on-site optimization tools including analytics, testing, contentmanagementand internal search

• Well-versedin merchandising and saleswithconsumer products

• Native level fluency in English &Spanishwritten and spoken

• Strongtrack recordof deliveringeCommercesales uplift

• Passion for developing a deep understanding of shopper needs throughout the online journey and how this differs by language and country

• Ability to define requirements to drive technical changes via the backlog management process

• Excellent written and verbal communication skills, with experience presenting to and engaging stakeholders at all levels

• An enthusiastic, positive approach and determination to overcome obstacles; results orientation with a focus on quality,efficiencyand operational excellence

• Open, collaborative communication style, with experience working across cultures and time zones to build connected, sustainable relationships regardless of organizational structure

• Valid passport and ability to travel internationally up to 20%

Nice to Have:

• Knowledge of software options in the market and resulting benefits

• Experience in multiple regions or global markets a plus

• High level technical knowledge ofeCommerceplatforms

• BA or equivalent in Marketing, BusinessDevelopmentor related field preferred

Additionaldetails on this position:

• Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model isa great exampleof how we live up to our ambition.This3dayin the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.

• No relocationassistanceis offered for this position.