ZipRecruiter

Log In

1

Trade Floor Desktop Support Jobs (NOW HIRING)

McKay Brothers

Desktop Support

Oakland, CA · On-site

$70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The desktop/technical support responsibilities include, but are not limited to: * Providing ... McKay disrupted financial trading when it launched its first US wireless network in 2012. The ...

New

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately ... Provide trade show planning and support, setup, test, training, logistics and maintenance of all ...

StoneX Group

Desktop Support Engineer

Kansas City, MO · On-site

Whether you want to forge a career connecting our retail clients to potential trading opportunities ... The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and ...

StoneX

Desktop Support Engineer

Kansas City, MO

Whether you want to forge a career connecting our retail clients to potential trading opportunities ... The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and ...

Fisec Global

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

Desktop Support Location : Sal Lake City UT(onsite) This position assists Customer with technical ... Provide trade show planning and support, setup, test, training, logistics and maintenance of all ...

nextSource

Trading Floor IT Support Analyst

Houston, TX · On-site

$50 - $54/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Trading Floor IT Support Analyst Houston, TX | Hybrid, 2 to 3 days onsite per week | Contract $50 ... Recent, hands-on IT floor support or desktop support experience * Strong working knowledge of ...

Noblesoft Technologies

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

Desktop Support Location : Columbus, Nebraska This position assists Customer with technical support ... Provide trade show planning and support, setup, test, training, logistics and maintenance of all ...

NextSource Inc.

Trading Floor IT Support Analyst

Houston, TX · On-site

$50 - $54/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Trading Floor IT Support Analyst Houston, TX | Hybrid, 2 to 3 days onsite per week | Contract $50 ... Recent, hands-on IT floor support or desktop support experience * Strong working knowledge of ...

ITech Recruiting

Java Production/Trade Floor

Manhattan, NY · On-site

$56.25 - $72.75/hr

Supporting the Front-Office Trade Floor and Back-Office Operations area. There will be a rotational schedule for After Hours Production Support. TECHNICAL SKILLS Required/Must have: * Java ...

Noblesoft Technologies

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

Desktop Support Location : Columbus, Nebraska This position assists Customer with technical support ... Provide trade show planning and support, setup, test, training, logistics and maintenance of all ...

Sri Tech Solutions

Be Seen First

L2 EUC Desktop Support

New York, NY · On-site

$21 - $25/hr

L2 / EUC Desktop Support Duration : 1 Year Site address: 3 World Trade Center, 175 Greenwich Street New York 10007 : * Proven experience as a Desktop Support Technician or in a similar IT support ...

DBI Staffing

Be Seen First

Desktop Support Consultant

New York, NY · On-site

$35 - $45/hr

Desktop Support Consultant Job Summary We are seeking a hands-on Desktop Support Consultant to ... Perform post-move floor support to quickly resolve end-user technology issues. * Maintain accurate ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsTrade Floor Desktop Support Jobs

Trade Floor Desktop Support information

See salary details

$9

$16

$21

How much do trade floor desktop support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for trade floor desktop support in the United States is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is a trade floor desktop support specialist?

Trade Floor Desktop Support specialists are IT professionals who provide technical assistance to traders and other staff working on a financial trading floor. They are responsible for ensuring that trading systems, desktop computers, and specialized financial software run smoothly and efficiently. Their work involves troubleshooting hardware and software issues, maintaining network connectivity, and responding quickly to any technology problems that could impact trading operations. These specialists play a crucial role in minimizing downtime and supporting the fast-paced, high-pressure trading environment.

What are the key skills and qualifications needed to thrive as a trade floor desktop support specialist?

To excel as a Trade Floor Desktop Support specialist, you need expertise in troubleshooting hardware/software issues, strong knowledge of financial trading platforms, and typically a degree in IT or related field. Familiarity with market data applications, Bloomberg terminals, Windows/UNIX operating systems, and ITIL or similar certifications is highly valued. Outstanding communication, the ability to perform under pressure, and strong problem-solving skills set top candidates apart. These capabilities are crucial for minimizing downtime and ensuring seamless trading operations in high-stakes environments.

What are some common challenges faced by trade floor desktop support professionals, and how can they be managed?

Trade Floor Desktop Support professionals often encounter high-pressure situations where rapid troubleshooting is essential, as trading activities depend heavily on system uptime. Frequent challenges include managing multiple urgent requests from traders, resolving hardware or software issues quickly, and supporting proprietary trading applications. To manage these challenges effectively, strong communication skills, the ability to prioritize tasks, and in-depth knowledge of trading systems are crucial. Building positive relationships with trading staff and staying up to date with the latest technologies also contribute to success in this fast-paced environment.

What is the difference between Trade Floor Desktop Support vs Trading Desk Support?

AspectTrade Floor Desktop SupportTrading Desk Support
CredentialsIT certifications, such as CompTIA, Microsoft, or CiscoIT certifications, plus industry-specific licenses or certifications
Work EnvironmentFinancial trading floors, offices, data centersTrading floors, financial institutions, brokerage firms
Employer & IndustryInvestment banks, trading firms, financial servicesInvestment banks, hedge funds, asset management firms
Common Search & ComparisonYesYes

Trade Floor Desktop Support and Trading Desk Support roles both involve technical support within financial environments. While Trade Floor Desktop Support focuses on maintaining desktop systems and hardware for traders, Trading Desk Support may include broader support for trading platforms and software. Both require strong IT skills and industry knowledge, but their specific responsibilities and environments differ slightly.

More about Trade Floor Desktop Support jobs

What cities are hiring for Trade Floor Desktop Support jobs?

Cities with the most Trade Floor Desktop Support job openings:

What states have the most Trade Floor Desktop Support jobs?

States with the most job openings for Trade Floor Desktop Support jobs include:

What job categories do people searching Trade Floor Desktop Support jobs look for?

The top searched job categories for Trade Floor Desktop Support jobs are:

Trade Floor Desktop Support jobs near you
Infographic showing various Trade Floor Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,984 per year, or $16.3 per hour.

Desktop Support

McKay Brothers

Oakland, CA • On-site

$70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

The McKay Group is a global leader in low-latency market data and network connectivity, operating at the intersection of high-frequency finance and cutting-edge technology.  

We have an immediate opening for a Desktop Support position at the US headquarters in Oakland, California. This is a full-time onsite position and will report directly to the IT/Facilities Manager.

The desktop/technical support responsibilities include, but are not limited to: 

  • Providing technical support related to staff desktop and facilities needs

  • Using AI tools such as Claude, ChatGPT, and Gemini in administrative tasks

  • Installing new hardware components for desktops

  • Installing operating systems and software in the desktop

  • Setting up network connections to desktops

  • Maintaining support documentation and training 

  • Training, debugging, and support use of productivity software - this includes Cloud based Enterprise and individual client level software.

  • Track efforts through our ticketing system (Jira) - including ticket creation, follow-up, document, and closing completed tasks

 The business support function is wide-ranging and responsibilities include, but are not limited to:

  • Remote field operations support.

  • Facilities management (moves, desks, chairs, power, etc.) - this function of the role will require physical demands including bending, squatting and lifting up to 50 pounds

 Minimum qualifications include:

  • 4-year degree with some hardware/OS experience or 3-5 years work experience

  • Prior experience in desktop support role and/or Microsoft certification 

    • Windows, Apple, Android, and Linux (limited) operating systems are used.

    • Expectation is you have enough experience in one, or more, OS to learn the others quickly.

  • Prior experience in cloud administrative interfaces and settings:

    • Google, Microsoft, and other cloud environments are used. 

  • Experience with Jira or other ticketing system

  • Ability to manage and prioritize responsibilities in a fast-paced environment

  • Self-starting mindset toward all duties

  • Systematic problem-solving approach and excellent communication skills

  • Familiarity with AI tools such as Claude, ChatGPT, and Gemini is important

Employees will be required to complete a probationary period.  

Compensation & Benefits:

The Oakland, CA base salary range for this full-time non-exempt position is $70-90k. Our salary ranges are determined by role, career level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The Company provides a comprehensive benefits package including:  generous medical, dental & vision policies; 401(k) plan, currently with a company match; paid vacation; life insurance; AD&D; commuter benefits; and EAP. 

About McKay Brothers and Quincy Data

McKay Brothers and Quincy Data are the leading global providers of ultra-low latency wireless infrastructure and market data technology. The companies serve the most sophisticated and successful trading firms active in the global financial markets. McKay disrupted financial trading when it launched its first US wireless network in 2012. The companies' service portfolio and geographic footprint have each grown steadily, and now extend to major financial centers across North America, Europe, and Asia. Most of McKay and Quincy's services deliver the lowest latency available.  Importantly to the health of financial markets, we offer the best latency for any of our services on a level playing field basis to all clients.  Learn more at  www.mckay-brothers.com and www.quincy-data.com 

Apply