ZipRecruiter

Log In

1

Track Trace Representative Jobs (NOW HIRING)

AeroSafe Global

CS Team Lead I

Rochester, NY · On-site

$21 - $24/hr

The CSR Team Lead oversees a dedicated team of customer success representatives who are ... Data integrity within company CRM * Track, trace, document and arrange retrieval of AeroSafe boxes.

A.P. Møller - Maersk A/S

Operations Support

Nampa, ID · On-site

$21 - $23.50/hr

They track, trace, enter, and update shipments. * Real time audits of stop data being input by delivery teams and reporting exceptions * Monitoring progress of delivery teams and communicating ...

Maersk Company Limited

Operations Support

Berkeley, MO · On-site

$20 - $22/hr

They track, trace, enter, and update shipments. * Real time audits of stop data being input by delivery teams and reporting exceptions * Monitoring progress of delivery teams and communicating ...

previous page

Showing results 41-60

All JobsTravel JobsRailroad JobsTrack Trace Representative Jobs

Track Trace Representative information

See salary details

$24.5K

$44.2K

$77K

How much do track trace representative jobs pay per year?

As of Sep 10, 2026, the average yearly pay for track trace representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a track trace representative?

A Track Trace Representative is a professional in the logistics or transportation industry responsible for monitoring and updating the status of shipments throughout their journey. They communicate with carriers, drivers, and customers to ensure accurate and timely information about the location and estimated arrival times of goods. Their role is crucial for resolving delivery issues, providing updates, and ensuring customer satisfaction. Track Trace Representatives often use specialized software and tracking systems to manage and report shipment progress.

What are the key skills and qualifications needed to thrive as a track trace representative?

To thrive as a Track Trace Representative, you need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a high school diploma or equivalent. Familiarity with transportation management systems (TMS), shipment tracking software, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate shipment tracking, timely issue resolution, and high customer satisfaction in a fast-paced logistics environment.

What are the main challenges a track trace representative faces when managing shipment updates and communications?

Track Trace Representatives often encounter challenges such as coordinating with multiple carriers, handling unexpected shipment delays, and ensuring accurate, timely updates to clients. The role requires strong attention to detail and proactive communication to resolve issues and maintain customer satisfaction. Representatives frequently use logistics software to track shipments and must collaborate closely with dispatchers, customer service teams, and external partners to resolve discrepancies or urgent delivery concerns.

What is the difference between Track Trace Representative vs Customer Service Representative?

AspectTrack Trace RepresentativeCustomer Service Representative
CredentialsBasic certifications, industry-specific trainingBasic certifications, communication skills training
Work EnvironmentLogistics, shipping, and delivery settingsCall centers, retail, service industries
Employer & IndustryLogistics companies, courier servicesVarious sectors including retail, telecom, banking
Search & Comparison IntentTracking, shipment updates, logistics rolesCustomer support, client communication roles

The main difference is that a Track Trace Representative focuses on tracking shipments and logistics, while a Customer Service Representative handles broader customer inquiries and support. Both roles require communication skills and industry-specific knowledge, but their primary functions and work environments differ.

What states have the most Track Trace Representative jobs?

States with the most job openings for Track Trace Representative jobs include:

What are popular job titles related to Track Trace Representative jobs?

For Track Trace Representative jobs, the most frequently searched job titles are:

Infographic showing various Track Trace Representative job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Shipping/Receiving Clerk

North Brunswick, NJ • On-site

Paragon Staffing, LLC
See more jobs at Paragon Staffing, LLCexternal

$18 - $21/hr

Full-time

Re-posted 29 days ago

Job description

Job brief

We are seeking a detail-oriented Shipping/Receiving Clerk to join our team. In this role, you will manage the shipment and receipt of all products, materials, and supplies, ensuring that our operations run smoothly and efficiently. You will collaborate closely with logistics technicians, customer service representatives, service providers, and other stakeholders involved in the shipping and receiving process.

 Responsibilities

Responsibilities

  • Manage the shipment and receipt of all products, materials, and supplies to ensure timely and accurate processing.
  • Collaborate and communicate effectively with logistics technicians, customer service representatives, service providers, and other stakeholders involved in the shipping and receiving process.
  • Track, trace, and update the status of incoming and outgoing shipments to maintain visibility and accountability.
  • Maintain a clean, organized, and member-ready area to promote a safe and efficient work environment.
  • Promptly unload trucks and deliveries, sorting and stocking receivables to facilitate quick access and inventory management.
  • Maintain an accurate log sheet of daily moves, ensuring proper scanning of inventory and accurate counting.
  • Engage with vendors and drivers in a positive and professional manner to foster good relationships and effective communication.
  • Provide additional backup support for shipping and receiving departments as needed to ensure smooth operations.

Primary Responsibilities

  • Assist Shipping/Receiving personnel as required to support daily operations.
  • Complete daily inbound receiving of products and packages, notifying recipients promptly to ensure timely distribution.
  • Manage the open dock inbound website for scheduling deliveries and pickups.
  • Create delivery receipts and packing slips to accompany shipments.
  • Schedule trucks for shipments and track shipment status to ensure timely delivery.
  • Produce address labels as needed for outgoing shipments.
  • Coordinate and maintain shipping/receiving requests and associated documentation.
  • Produce load tags and revise any incorrect tags to ensure accuracy in shipping.
  • Receive proof of deliveries to confirm successful receipt of goods.
  • Expedite incoming materials such as ink, corrugated materials, shippers, and labels, marking them as needed and removing them from incoming trucks.
 Requirements and skills

Key Responsibilities:

  • Scanning and sorting incoming and outgoing stock to ensure accurate inventory management.
  • Receiving, stocking, and stacking products efficiently to maintain organized storage areas.
  • Pulling, packing, and loading shipments for timely delivery to customers.

Essential Skills:

  • Excellent written and verbal communication skills to facilitate clear interactions with team members and management.
  • Strong sense of time organization and urgency to meet deadlines and manage workload effectively.
  • Ability to work independently as well as collaboratively within a team environment.

.

Physical Requirements:

  • Comfortable standing or walking for long periods.
  • Ability to frequently use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • Regularly lift and/or move up to 50 pounds 

Technical Skills:

  • Proficiency in computer applications including Gmail, Google Sheets, and Excel.
  • Basic math skills for calibrating and measuring specifications.
  • Experience with Warehouse Management Systems (WMS), Human Resource Information Systems (HRIS).

Additional Qualifications:

  • Bilingual candidates, particularly in Spanish, are preferred.

Powered by JazzHR

soBl3G4z7h