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Track Trace Representative Jobs (NOW HIRING)

The Monster Group

Shipping Specialist

Orlando, FL

$15.25 - $19.75/hr

Collaborate daily with logistics technicians, customer service representatives, and shipping providers to ensure smooth operations. * Track, trace, and update outgoing shipments, proactively ...

Nationwide Skip Experts

Auto Skip Tracer II

Dallas, TX · On-site

$2.9K - $6.5K/mo

The Skip Trace Representative is responsible for making inbound/outbound calls to resolve customer ... track people down). You should be a fast typist and 100% comfortable around Google G-suite and ...

Sheer Logistics

Account Manager

Chicago, IL · On-site

Load Building, Track &Trace, Appointment Setting and Document Retrieval * Daily dispatching and ... Thorough communication with all dedicated accounts and associated Sales Reps * Keep updated and ...

Maersk Company Limited

Operations Support

Nampa, ID · On-site

$21 - $23.50/hr

They track, trace, enter, and update shipments. Real time audits of stop data being input by delivery teams and reporting exceptions Monitoring progress of delivery teams and communicating potential ...

Nationwide Skip Experts

Auto Skip Tracer II

Dallas, TX · On-site

$2.9K - $6.5K/mo

The Skip Trace Representative is responsible for making inbound/outbound calls to resolve customer ... track people down). You should be a fast typist and 100% comfortable around Google G-suite and ...

Paragon Staffing, LLC

Shipping/Receiving Clerk

Jamesburg, NJ · On-site

$16 - $18.75/hr

... representatives, service providers, and other stakeholders involved in the shipping and receiving process. * Track, trace, and update the status of incoming and outgoing shipments to maintain ...

Paragon Staffing, LLC

Shipping/Receiving Clerk

Cranbury, NJ · On-site

$17.25 - $20.50/hr

... representatives, service providers, and other stakeholders involved in the shipping and receiving process. * Track, trace, and update the status of incoming and outgoing shipments to maintain ...

Sheer Logistics

Account Manager

Chicago, IL · On-site

$55K - $70K/yr

Load Building, Track &Trace, Appointment Setting and Document Retrieval * Daily dispatching and ... Thorough communication with all dedicated accounts and associated Sales Reps * Keep updated and ...

Nationwide Skip Experts

Auto Skip Tracer II

Dallas, TX · On-site

$2.9K - $6.5K/mo

The Skip Trace Representative is responsible for making inbound/outbound calls to resolve customer ... track people down). You should be a fast typist and 100% comfortable around Google G-suite and ...

Sheer Logistics

Junior Account Manager

Chicago, IL · On-site

$55K - $70K/yr

Load Building, Track &Trace, Appointment Setting and Document Retrieval * Daily dispatching and ... Thorough communication with all dedicated accounts and associated Sales Reps * Keep updated and ...

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Track Trace Representative information

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$24.5K

$44.2K

$77K

How much do track trace representative jobs pay per year?

As of Sep 11, 2026, the average yearly pay for track trace representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a track trace representative?

A Track Trace Representative is a professional in the logistics or transportation industry responsible for monitoring and updating the status of shipments throughout their journey. They communicate with carriers, drivers, and customers to ensure accurate and timely information about the location and estimated arrival times of goods. Their role is crucial for resolving delivery issues, providing updates, and ensuring customer satisfaction. Track Trace Representatives often use specialized software and tracking systems to manage and report shipment progress.

What are the key skills and qualifications needed to thrive as a track trace representative?

To thrive as a Track Trace Representative, you need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a high school diploma or equivalent. Familiarity with transportation management systems (TMS), shipment tracking software, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate shipment tracking, timely issue resolution, and high customer satisfaction in a fast-paced logistics environment.

What are the main challenges a track trace representative faces when managing shipment updates and communications?

Track Trace Representatives often encounter challenges such as coordinating with multiple carriers, handling unexpected shipment delays, and ensuring accurate, timely updates to clients. The role requires strong attention to detail and proactive communication to resolve issues and maintain customer satisfaction. Representatives frequently use logistics software to track shipments and must collaborate closely with dispatchers, customer service teams, and external partners to resolve discrepancies or urgent delivery concerns.

What is the difference between Track Trace Representative vs Customer Service Representative?

AspectTrack Trace RepresentativeCustomer Service Representative
CredentialsBasic certifications, industry-specific trainingBasic certifications, communication skills training
Work EnvironmentLogistics, shipping, and delivery settingsCall centers, retail, service industries
Employer & IndustryLogistics companies, courier servicesVarious sectors including retail, telecom, banking
Search & Comparison IntentTracking, shipment updates, logistics rolesCustomer support, client communication roles

The main difference is that a Track Trace Representative focuses on tracking shipments and logistics, while a Customer Service Representative handles broader customer inquiries and support. Both roles require communication skills and industry-specific knowledge, but their primary functions and work environments differ.

What states have the most Track Trace Representative jobs?

States with the most job openings for Track Trace Representative jobs include:

What are popular job titles related to Track Trace Representative jobs?

For Track Trace Representative jobs, the most frequently searched job titles are:

Infographic showing various Track Trace Representative job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Shipping Specialist

Orlando, FL

The Monster Group
See more jobs at The Monster Groupexternal

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Are you a detail-oriented multitasker who thrives in fast-paced environments where accuracy and timeliness matter?

Who We Are

At The Monster Group, innovation is in our DNA. As an international provider of alternative products, we deliver quality, precision, and unmatched value across our diverse portfolio of brands. From R&D to manufacturing, distribution to marketing, we control every aspect of our process in our state-of-the-art, GMP-certified facility.

We're seeking a reliable Shipping Specialist who ensures every order leaves our facility accurately, on time, and with excellent documentation. In this role, your attention to detail and positive attitude will directly impact customer satisfaction and our operational success.

What You'll Do

  • Manage the shipment of all products, materials, and supplies with precision and care.
  • Collaborate daily with logistics technicians, customer service representatives, and shipping providers to ensure smooth operations.
  • Track, trace, and update outgoing shipments, proactively addressing any delays or issues.
  • Maintain accurate daily logs of inventory moves, scanning, and counts.
  • Keep your work area organized, clean, and compliant with safety standards.
  • Build positive relationships with vendors, drivers, and internal teams through professional, courteous communication.
  • Provide backup support to shipping and receiving departments as needed.
  • Prepare regular shipping and receiving reports for supervisors with accuracy and timeliness.
  • Perform customer service duties, ensuring excellent relationships with shipping companies and clients.

Why Join Us

You'll be a vital connection between our operations and our customers, ensuring every shipment reflects our commitment to quality and service. This role offers the opportunity to work in a dynamic, growing company where your organizational skills and positive attitude make a direct impact on customer satisfaction and business success. If you're reliable, detail-focused, and thrive on getting things right the first time, this is your opportunity to shine.

Benefits

  • Healthcare coverage including Medical, Dental, and Vision
  • Company-paid Life Insurance
  • 401(k) Plan with up to 6% company match
  • Paid Vacation, Sick, and Personal time, plus Paid Holidays