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Tpa Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Tpa Customer Service Representative information

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How much do tpa customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for tpa customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a TPA Customer Service Representative?

A TPA (Third Party Administrator) Customer Service Representative is a professional who assists clients, participants, and providers with questions or issues related to insurance plans, claims processing, and benefits administration. They typically work for companies that manage employee benefits or health plans on behalf of other organizations. Their responsibilities include answering inquiries, resolving problems, and ensuring that customers understand their coverage and claims status. These representatives play a key role in providing accurate information and delivering quality service to ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a TPA Customer Service Representative?

To excel as a TPA Customer Service Representative, you need strong knowledge of insurance processes, claims handling, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, claims management systems, and proficiency in Microsoft Office are often required. Excellent communication, problem-solving abilities, and patience distinguish top performers in this role. These skills ensure efficient resolution of client inquiries, accurate claims processing, and a positive customer experience.

How does a TPA Customer Service Representative typically collaborate with other departments to resolve client issues?

As a TPA Customer Service Representative, collaboration with other departments such as claims processing, underwriting, and compliance is a routine part of the job. When a client inquiry or issue arises that requires additional expertise or approval, representatives coordinate with these teams to gather accurate information and ensure a timely resolution. Effective communication skills and strong organizational abilities are essential, as you often serve as the liaison between the client and internal teams. This cross-functional teamwork helps provide clients with comprehensive and efficient service, and also offers valuable insight into different facets of the organization.

What cities are hiring for Tpa Customer Service Representative jobs?

Cities with the most Tpa Customer Service Representative job openings:

What states have the most Tpa Customer Service Representative jobs?

States with the most job openings for Tpa Customer Service Representative jobs include:

What are popular job titles related to Tpa Customer Service Representative jobs?

For Tpa Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Tpa Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Montgomery, AL

Gas Express LLC
Retail • 51 - 200 employees
Learn more about Gas Express LLCexternal

$13.50 - $18.25/hr

Full-time

Re-posted 5 days ago

Job description

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR's.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to's.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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