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Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Customer Service Representative (csr)

Colorado Springs, CO · On-site

$20 - $25/hr

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction by providing timely and effective support. Working within a small team of 1-5 members, the CSR ...

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How much do tpa customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for tpa customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a TPA Customer Service Representative?

A TPA (Third Party Administrator) Customer Service Representative is a professional who assists clients, participants, and providers with questions or issues related to insurance plans, claims processing, and benefits administration. They typically work for companies that manage employee benefits or health plans on behalf of other organizations. Their responsibilities include answering inquiries, resolving problems, and ensuring that customers understand their coverage and claims status. These representatives play a key role in providing accurate information and delivering quality service to ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a TPA Customer Service Representative?

To excel as a TPA Customer Service Representative, you need strong knowledge of insurance processes, claims handling, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, claims management systems, and proficiency in Microsoft Office are often required. Excellent communication, problem-solving abilities, and patience distinguish top performers in this role. These skills ensure efficient resolution of client inquiries, accurate claims processing, and a positive customer experience.

How does a TPA Customer Service Representative typically collaborate with other departments to resolve client issues?

As a TPA Customer Service Representative, collaboration with other departments such as claims processing, underwriting, and compliance is a routine part of the job. When a client inquiry or issue arises that requires additional expertise or approval, representatives coordinate with these teams to gather accurate information and ensure a timely resolution. Effective communication skills and strong organizational abilities are essential, as you often serve as the liaison between the client and internal teams. This cross-functional teamwork helps provide clients with comprehensive and efficient service, and also offers valuable insight into different facets of the organization.

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Infographic showing various Tpa Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Barre, VT • On-site

Domino's
Food and Beverage Stores • 10K+ employees
Learn more about Domino'sexternal

$15.75 - $21.25/hr

Full-time

Re-posted 28 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,945 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Customer Service Representative (CSR)
Customer Service Representative:
610 Main Street, Clintion MA 01510
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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