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Toyota Customer Remote Service Representative Jobs in Racine, WI

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Toyota Customer Remote Service Representative information

See Racine, WI salary details

$9

$17

$25

How much do toyota customer remote service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for toyota customer remote service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a Toyota Customer Remote Service Representative?

Toyota Customer Remote Service Representatives are professionals who assist Toyota customers with inquiries, troubleshooting, and support services remotely, often via phone, email, or chat. They handle requests related to vehicle features, maintenance scheduling, warranty information, and resolving customer concerns. These representatives play a key role in ensuring customer satisfaction by providing prompt, accurate, and friendly service. They are trained to use Toyota's customer management systems and are knowledgeable about Toyota vehicles and services.

What are the key skills and qualifications needed to thrive as a Toyota Customer Remote Service Representative?

To thrive as a Toyota Customer Remote Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Toyota-specific service platforms is commonly required. Excellent communication, active listening, and patience are standout soft skills that help in understanding and addressing customer concerns. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and maintaining Toyota’s reputation for service excellence.

How does a Toyota Customer Remote Service Representative typically collaborate with other departments to resolve customer issues?

As a Toyota Customer Remote Service Representative, you will regularly coordinate with various departments such as technical support, parts and service teams, and dealership staff to resolve customer concerns efficiently. Collaboration often involves gathering information from the customer, escalating technical or complex issues, and ensuring clear communication between all parties to achieve a satisfactory resolution. Effective teamwork and prompt follow-up are essential, as you act as the bridge between customers and internal teams to maintain high levels of customer satisfaction.

What is the difference between Toyota Customer Remote Service Representative vs Toyota Service Advisor?

AspectToyota Customer Remote Service RepresentativeToyota Service Advisor
CredentialsCustomer service experience, basic technical knowledgeCustomer service, automotive service certifications often preferred
Work EnvironmentRemote, call center or online supportDealership, service department
Industry UsageAutomotive customer support rolesAutomotive service and repair sales
Search & Comparison IntentCustomer support, remote automotive service jobsAutomotive service sales, dealership roles

The Toyota Customer Remote Service Representative primarily handles customer inquiries remotely, focusing on support and information. In contrast, a Toyota Service Advisor works directly in dealerships, advising customers on vehicle repairs and services. Both roles require customer service skills, but the remote role emphasizes communication via phone or online, while the Service Advisor involves face-to-face interactions at the dealership.

What are popular job titles related to Toyota Customer Remote Service Representative jobs in Racine, WI?

For Toyota Customer Remote Service Representative jobs in Racine, WI, the most frequently searched job titles are:

Infographic showing various Toyota Customer Remote Service Representative job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Customer Service Representative

Staples, Inc.

Waukegan, IL • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Staples rating

5.7

Company rating: 5.7 out of 10

Based on 639 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers


Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

Staples is business to business. Youre what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed. We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings
  • Professional development and career advancement opportunities

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Required
    Preferred
      Job Industries
      • Customer Service

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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

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