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Toyota Assistant Service Manager Jobs in Indiana

Toyota

Project Manager

Noblesville, IN · On-site

Estimate and direct internal Toyota Automated Logistics resources necessary to successfully ... Strong demonstrated sense of customer service * Clear communication skills, both written and verbal

Toyota

Project Manager

Indianapolis, IN · On-site

Estimate and direct internal Toyota Automated Logistics resources necessary to successfully ... services. In addition to exciting work at a growing company, we offer the following benefits:

Tire Discounters

Service Manager

Indianapolis, IN · On-site

$55K - $85K/yr

Coach, mentor, and train shop employees, manage performance, and assist the General Manager with ... Promote safety while ensuring quality and service standards by leading a team to deliver ...

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All JobsToyota Service JobsToyota Assistant Service Manager JobsToyota Assistant Service Manager Jobs in Indiana

Toyota Assistant Service Manager information

See Indiana salary details

$24.7K

$54.7K

$93.7K

How much do toyota assistant service manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for toyota assistant service manager in Indiana is $54,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $65,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Toyota Assistant Service Manager?

To thrive as a Toyota Assistant Service Manager, you need a solid understanding of automotive service operations, customer service, and typically a background in automotive technology or business management. Familiarity with dealership management systems (DMS), Toyota-specific diagnostic tools, and certifications such as ASE or Toyota Service Management are highly beneficial. Strong leadership, problem-solving, and communication skills help you effectively manage service teams and provide an excellent customer experience. These competencies are crucial for driving service department efficiency, ensuring customer satisfaction, and maintaining high dealership standards.

What is the difference between Toyota Assistant Service Manager vs Toyota Service Advisor?

AspectToyota Assistant Service ManagerToyota Service Advisor
Primary RoleOversees service department operations, manages technicians, ensures service qualityActs as the main point of contact for customers, recommends services, and explains repairs
Required CredentialsExperience in automotive service, possibly certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, often certifications preferred
Work EnvironmentService department, managerial setting, team supervisionCustomer-facing, sales-oriented, service department

The Toyota Assistant Service Manager focuses on managing the service department and team, ensuring smooth operations and quality control. In contrast, the Toyota Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ in scope and focus.

How does a Toyota Assistant Service Manager typically collaborate with technicians and service advisors to ensure high customer satisfaction?

A Toyota Assistant Service Manager works closely with service advisors to understand customer concerns and accurately communicate those needs to the technicians. They help prioritize repair orders, monitor the progress of service work, and ensure that quality standards are met. Regular communication between the Assistant Service Manager, technicians, and advisors is essential for resolving issues quickly and keeping customers informed about their vehicle status. This collaborative approach helps maintain a positive service experience and high customer satisfaction.

What does a Toyota Assistant Service Manager do?

A Toyota Assistant Service Manager helps oversee the daily operations of the service department at a Toyota dealership. Their primary responsibilities include assisting customers with their service needs, coordinating vehicle repairs and maintenance, managing service advisors and technicians, and ensuring high levels of customer satisfaction. They also help with scheduling, handling customer concerns, and maintaining service records, all while supporting the Service Manager in achieving departmental goals.

How much does a Toyota assistant service manager make at a dealership?

A Toyota assistant service manager typically earns between $45,000 and $70,000 annually, depending on experience, location, and dealership size. They often receive additional compensation through bonuses and benefits, and strong customer service and technical skills are important for success in this role.
What are popular job titles related to Toyota Assistant Service Manager jobs in Indiana? For Toyota Assistant Service Manager jobs in Indiana, the most frequently searched job titles are:
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Toyota Assistant Service Manager jobs near you

Service BDC Jeff Wyler Toyota of Clarksville, IN

JEFF WYLER AUTOMOTIVE FAMILY

Clarksville, IN • On-site

Full-time

Re-posted 7 days ago

Job description

Jeff Wyler Toyota of Clarksville is "Now Hiring" a BDC Agent!Join One of the Region's Premier Automotive Teams

Jeff Wyler Toyota of Clarksville is seeking a motivated, customer-focused Service Business Development Center (BDC) Representative to join our growing team. If you thrive in a fast-paced environment, enjoy building relationships, and are driven by performance, this is an outstanding opportunity to build a rewarding career with one of the most respected automotive groups in the Midwest.

As a Service BDC Representative, you will be the first point of contact for our service customers, helping deliver an exceptional ownership experience by scheduling appointments, responding to customer inquiries, following up on service recommendations, and supporting customer retention efforts.

What You'll Do
  • Handle inbound and outbound phone calls, text messages, emails, and online service inquiries professionally and promptly.
  • Schedule, confirm, and manage service appointments while maximizing shop capacity and technician productivity.
  • Follow up with customers regarding declined services, overdue maintenance, recalls, and manufacturer service campaigns.
  • Utilize CRM and dealership software to document customer interactions accurately.
  • Contact customers after service visits to ensure complete satisfaction and resolve concerns when appropriate.
  • Assist in maintaining customer retention through consistent communication and relationship building.
  • Work closely with Service Advisors, Service Managers, and Parts personnel to ensure a seamless customer experience.
  • Meet and exceed daily, weekly, and monthly performance goals for appointments, show rates, and customer satisfaction.
  • Maintain a positive, professional attitude while representing the Jeff Wyler brand.

If you're passionate about customer service, enjoy helping people, and want to grow your career with one of the area's leading automotive dealerships, we'd love to meet you.

Jeff Wyler Toyota of Clarksville is an Equal Opportunity Employer committed to creating an inclusive workplace where every team member can succeed.

Qualifications
  • Previous BDC, customer service, call center, hospitality, or automotive experience preferred.
  • Strong communication skills with a confident and friendly phone presence.
  • Excellent organizational and time management abilities.
  • Ability to multitask in a fast-paced environment.
  • Comfortable using CRM systems, scheduling software, and Microsoft Office.
  • Positive attitude with a strong work ethic and desire to succeed.
  • High school diploma or equivalent required.
  • Automotive dealership experience is a plus but not required—we provide comprehensive training for the right candidate.

Apply