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Tower Operations Manager Jobs (NOW HIRING)

Senior Control Tower Specialist Time Type: Full Time Summary The Senior Control Tower Specialist is ... Manage shipment schedules and coordinate transportation operations * Monitor shipments and provide ...

Senior Control Tower Specialist Time Type: Full Time Summary The Senior Control Tower Specialist is ... Manage shipment schedules and coordinate transportation operations * Monitor shipments and provide ...

... the Operations Manager or senior management of the company, subject to all applicable state and federal laws. KNOWLEDGE, SKILLS, AND ABILITIES: • Must have general tool knowledge and be able to ...

The Transportation Operations Manager for IM Make will play a critical role in establishing and ... Partner with transportation visibility and control tower providers to implement centralized ...

Senior Control Tower Specialist Time Type: Full Time Summary The Senior Control Tower Specialist is ... Manage shipment schedules and coordinate transportation operations * Monitor shipments and provide ...

Senior Control Tower Specialist Time Type: Full Time Summary The Senior Control Tower Specialist is ... Manage shipment schedules and coordinate transportation operations * Monitor shipments and provide ...

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Tower Operations Manager information

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$31K

$63.5K

$118.5K

How much do tower operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for tower operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a tower operations manager?

Tower Operations Managers are professionals responsible for overseeing the daily operations, maintenance, and safety of communication towers, such as those used for cell phone networks and broadcasting. They coordinate teams of technicians, ensure compliance with safety standards, manage maintenance schedules, and address any technical or operational issues. Their role is crucial for ensuring reliable service and minimizing downtime for telecommunications infrastructure.

What are the key skills and qualifications needed to thrive as a tower operations manager, and why are they important?

To thrive as a Tower Operations Manager, you need strong knowledge of telecommunications infrastructure, operations management, and compliance with industry regulations, often backed by a relevant degree or equivalent experience. Familiarity with network monitoring systems, maintenance scheduling software, and safety certifications such as OSHA are typically required. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate with stakeholders effectively. These skills ensure the safe, efficient, and reliable operation of tower sites critical to network performance and service quality.

What are some common challenges faced by tower operations managers, and how can they be effectively managed?

Tower Operations Managers often face challenges such as coordinating maintenance schedules without disrupting service, ensuring compliance with safety and regulatory standards, and managing teams across multiple sites. Effective management involves strong organizational skills, proactive communication with both field and office staff, and the ability to quickly resolve technical issues as they arise. Building solid relationships with vendors and regulatory agencies also helps streamline operations and prevent potential delays.

What is the difference between Tower Operations Manager vs Tower Technician?

AspectTower Operations ManagerTower Technician
CredentialsTypically requires a bachelor’s degree in engineering or related field; certifications like OSHA or safety trainingHigh school diploma or equivalent; certifications in tower climbing and safety
Work EnvironmentOversees multiple sites, manages teams, and coordinates operationsPerforms hands-on maintenance, inspections, and repairs on towers
Industry UsageUsed in telecom, broadcasting, and utility sectors for overseeing tower operationsCommonly employed in installation, maintenance, and repair roles within the same industries

The Tower Operations Manager focuses on overseeing tower operations, managing teams, and ensuring safety compliance, while the Tower Technician handles the hands-on work of maintaining and repairing towers. Both roles are essential in the telecommunications and broadcasting industries, but they differ in responsibilities and required qualifications.

What cities are hiring for Tower Operations Manager jobs?

Cities with the most Tower Operations Manager job openings:

What states have the most Tower Operations Manager jobs?

States with the most job openings for Tower Operations Manager jobs include:

What are popular job titles related to Tower Operations Manager jobs?

For Tower Operations Manager jobs, the most frequently searched job titles are:

Infographic showing various Tower Operations Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Application Administrator

Woburn, MA

American Tower
Telecommunications • 1 - 5K employees

Full-time

Re-posted 28 days ago


American Tower rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Description

The Team

We are seeking a Systems Administrator to join American Tower’s IT organization. The team focuses on delivering technology solutions, data management, and reporting analytics that support U.S. Tower operations. Day to day you will administer system applications, configure enhancements, fulfill maintenance requests, troubleshoot issues, and support users across the organization and external customer base. As a Systems Administrator, you will serve as a subject matter expert, partner with functional teams and leaders, and help maintain the operational infrastructure by supporting issue resolution, system improvements, and ongoing business needs.

Responsibilities

What You Can Offer Us

  • Administer and configure system platforms, including user setup, profiles, roles, object customization, fields, record types, page layouts, and data management transactions.
  • Act as a primary point of contact for technical support and troubleshooting of supporting applications.
  • Support business requirements gathering and the design, testing, and implementation of information technology solutions that meet established requirements and standards.
  • Troubleshoot and analyze integration issues across associated systems and teams.
  • Analyze and resolve complex functional and data issues and develop solutions and workarounds.
  • Develop training materials and support system user training workshops, including presenting new systems, features, and enhancements and providing one-on-one training.
  • Implement and maintain system governance best practices, including security settings, user permissions, system configuration documentation, and compliance requirements.
  • Scope and prioritize enhancement requests with multiple stakeholders, including the Project Management Organization, internal business customers, and senior management, and support roadmap maintenance.
  • Develop and maintain productive business customer relationships and support collaborative solution delivery.
  • Create and maintain reports and dashboards to support business operations and decision-making.
  • Other duties as assigned.
     

Qualifications

What You Need to Succeed

  • Bachelor’s degree required, with a concentration in a relevant field preferred.
  • A minimum of 3 years of system support experience required.
  • Experience bringing robust, scalable systems solutions to market preferred.
  • Ability to analyze data, identify trends, and make recommendations for system improvements.
  • Ability to provide technical direction and guidance to support business operations.
  • Ability to diagnose and resolve system issues quickly and effectively.
  • Strong knowledge of Agile, Waterfall, and other information technology project management methodologies.
  • Ability to evaluate additional products and add-ons to identify potential functionality and implementation requirements.
  • Strong understanding of information technology and business concepts preferred.
  • Experience leading cross-functional projects preferred.
  • Customer service experience preferred.
  • Fluency in English required; multilingual capabilities preferred.
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
  • Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
     

What American Tower employees say

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