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Tour Security Jobs (NOW HIRING)

The Living Desert

Tour Guide Supervisor

Palm Desert, CA · On-site

$28.37/hr

Partner with Admissions, Guest Services, Learning & Impact, Animal Care, Facilities, Security, and ... Team members may frequently move tour materials weighing up to approximately 40 pounds. Reasonable ...

Ladgov Corporation

Tour Scheduler (TS)

Washington, DC · On-site

Must pass BEP security clearance * Duties : The Candidate must: * Schedule all tours (public, school, congressional, ASL, etc.) using BEP software * Answer tour office phones and respond to inquiries ...

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How much do tour security jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for tour security in the United States is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.85 per hour, depending on experience, location, and employer.

What is a tour security?

A Tour Security job involves protecting artists, crew, and equipment while on tour. Responsibilities include securing venues, managing crowds, preventing unauthorized access, and ensuring overall safety. Tour security personnel often travel extensively and work long hours to maintain a secure environment. Strong communication, situational awareness, and crisis management skills are essential for success in this role.

What are the common challenges faced by tour security professionals while on the road?

Tour Security professionals often encounter challenges such as adapting to new and unfamiliar venues, managing varying crowd sizes and behaviors, and coordinating logistics across different cities or countries. They must stay vigilant to changing security threats, work long or irregular hours, and maintain confidentiality for high-profile clients. Effective teamwork and communication with local staff, event organizers, and law enforcement are essential to address these challenges promptly. Overcoming these obstacles requires adaptability, attention to detail, and a proactive approach to ensure the safety and smooth operation of every tour stop.

What are the key skills and qualifications needed to thrive in tour security, and why are they important?

To thrive as a Tour Security professional, you need expertise in risk assessment, crowd management, physical security, and emergency response, often backed by experience in security or law enforcement. Certifications such as CPR, First Aid, and specialized security training, along with familiarity with radio communication systems and surveillance equipment, are typically required. Strong observational skills, professionalism, quick decision-making, and the ability to remain calm under pressure are critical soft skills. These competencies help ensure the safety of tour personnel and attendees while minimizing disruptions and effectively handling potential threats.

More about Tour Security jobs
What cities are hiring for Tour Security jobs? Cities with the most Tour Security job openings:
What states have the most Tour Security jobs? States with the most job openings for Tour Security jobs include:
What job categories do people searching Tour Security jobs look for? The top searched job categories for Tour Security jobs are:
Tour Security jobs near you
Infographic showing various Tour Security job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,678 per year, or $23.9 per hour.

Tour Guide Supervisor

The Living Desert

Palm Desert, CA • On-site

$28.37/hr

Full-time

Posted 26 days ago

Job description

Job Type
Full-time
Description
Do you love creating memorable guest experiences, leading a team, and sharing meaningful stories that connect people to wildlife and conservation? The Living Desert Zoo and Gardens is seeking a Tour Guide Supervisor/Group Sales Support team member to help deliver exceptional guided tour experiences while supporting group sales operations, tour logistics, and day-to-day leadership for our Group Tour Guides.
In this hands-on supervisory role, you will help coordinate tour schedules, assign guides, prepare vehicles and materials, support training, respond to operational needs, and ensure guests receive welcoming, professional, and mission-aligned service. This position is ideal for someone who thrives in a fast-paced guest service environment, enjoys public speaking and storytelling, and can balance operational details with inspiring team leadership.
What You'll Do
  • Supervise and support Group Tour Guides by assigning daily work, answering questions, coaching team members, and helping ensure consistent guest service standards.
  • Coordinate tour operations, including guide schedules, vehicle readiness, signage, tickets, radios, microphones, and tour materials.
  • Conduct engaging guided tours for groups, conventions, motor coach visitors, families, organizations, prospective clients, donors, and special guests.
  • Support group sales fulfillment through volume ticket orders, payment follow-up, delivery coordination, donation request packets, and administrative follow-through.
  • Partner with Admissions, Guest Services, Learning & Impact, Animal Care, Facilities, Security, and other departments to keep tours running smoothly.
  • Assist with training, briefings, procedural updates, and documentation related to tour operations, safety practices, vehicle procedures, and guest engagement.
  • Monitor vehicle condition, complete routine inspections, report maintenance needs, and help ensure tour vehicles are safe and ready for use.
  • Represent The Living Desert with professionalism, warmth, and enthusiasm in every guest, client, volunteer, team member, and community interaction.
What We're Looking For
  • A confident communicator who enjoys public speaking, storytelling, and creating meaningful guest connections.
  • A service-minded leader who can coach, motivate, and support a team while applying established policies and procedures.
  • A highly organized self-starter who can manage schedules, records, follow-up tasks, and changing daily priorities.
  • A calm, solutions-focused professional who can respond effectively to weather, staffing, guest service, safety, and operational challenges.
  • A mission-driven team member who is excited to support desert conservation through preservation, education, and appreciation.
Working Conditions
This position includes indoor and outdoor work, extended time in desert weather conditions, frequent driving of tour vehicles, walking, standing, bending, reaching, and entering and exiting vehicles throughout the day. Team members may frequently move tour materials weighing up to approximately 40 pounds. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Why Join The Living Desert?
At The Living Desert Zoo and Gardens, conservation is at the heart of everything we do. As an AZA-accredited zoo and botanical garden, The Living Desert connects guests to wildlife, desert ecosystems, and conservation action through immersive experiences, education, and global conservation initiatives. This role offers the opportunity to lead a guest-facing team, support unforgettable group experiences, and help inspire conservation advocates every day.
Apply
If you are an enthusiastic guest service professional, natural storyteller, and organized team leader who wants to help create memorable experiences with purpose, we encourage you to apply for the Tour Guide Supervisor/Group Sales Support role at The Living Desert Zoo and Gardens.
Requirements
Minimum Qualifications
Demonstrated experience coordinating work, training employees, assigning tasks, or providing day-to-day leadership in a guest service, hospitality, education, tourism, recreation, or similar setting preferred.
Minimum of two years of experience in public speaking and interacting in a guest service environment.
Prior experience as a volunteer, team member, tour guide, educator, docent, supervisor, or lead worker preferred.
Valid California driver's license, acceptable driving record, and ability to remain insurable on The Living Desert's automobile policy required.
Availability to work a flexible schedule based on operational needs, including weekdays, weekends, holidays, daytime or evening shifts, and occasional early morning or nighttime assignments.
Knowledge of the tourism industry, shuttle driving experience, and bilingual Spanish skills are a plus.
Salary Description
28.37

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