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Tour Representative Jobs (NOW HIRING)

Kualoa Ranch Hawai'i

Tour Guide, Tours

Kaneohe, HI · On-site

$24.50/hr

Provide outstanding customer service and represent the Ranch with pride and aloha. Operations & Safety * Safely operate tour vehicles along established routes and ensure guest safety at all times.

The HEAT Group

Arena Tour Guide

Miami, FL · On-site

The HEAT Group is seeking to hire an Arena Tour Guide! We are seeking enthusiastic and customer ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Hush and Whisper

Distillery Tour Guide

Bryan, TX · On-site

The Distillery Tour Guide will act as a champion of the brand. Provide an engaging, upbeat ... Publicly represent the Hush & Whisper Distilling Co. family in an authentic, friendly, and ...

PETA

Tour Crew Positions

Norfolk, VA · On-site

$18.50/hr

You will represent PETA, handle administrative tasks for the tour, and deliver a compelling message against cruelty to animals to young people. Between tours, you may assist other departments at PETA ...

FSAP and PETA

Tour Crew Positions

Norfolk, VA · On-site

$18.50/hr

You will represent PETA, handle administrative tasks for the tour, and deliver a compelling message against cruelty to animals to young people. Between tours, you may assist other departments at PETA ...

Cornerstone Tours

Walking Tour Guide

Washington, DC · On-site

$30/hr

Represent Cornerstone Tours' brand values: excellence, respect, and storytelling * Submit post-tour notes and flag any operational issues to management * Participate in periodic training sessions and ...

HUSH & WHISPER DISTILLING CO.

The Distillery Tour Guide will act as a champion of the brand. Provide an engaging, upbeat ... Publicly represent the Hush & Whisper Distilling Co. family in an authentic, friendly, and ...

Hush and Whisper

Distillery Tour Guide

Bryan, TX · On-site

The Distillery Tour Guide will act as a champion of the brand. Provide an engaging, upbeat ... represent the Hush & Whisper Distilling Co. family in an authentic, friendly, and approachable ...

P3 Manatee Fanning LLC

Kayak Tour Guide

Chiefland, FL · On-site

$14.50 - $17/hr

Outdoor Adventure Guide / Interpretive Tour Specialist P3 Manatee Fanning LLC - Manatee Springs ... Represent the company and the park with courtesy, respect, and professionalism at all times Why ...

Spinnaker Resorts

Tour Desk Agent

Ormond Beach, FL · On-site

$16 - $18/hr

Coordinate Tour Schedule for Sales - identify slots available on Sales Rep schedule and proactive solicit tour from appropriate source (OPC, In-house, minivac) * Provide excellent hospitality and ...

Capital Vacations

Tour Guide Intern

Sedona, AZ · On-site

$400K/yr

Hospitality Representative Intern | Paid Training | Sedona, AZ No real estate license? No problem ... Capital Vacations is hiring motivated, outgoing individuals to start as Tour Guides with a fast ...

Brad Halling American Whiskey Ko. dba BHAWK

Be Seen First

Tour Guide, Bottle Shop Associate & Territory Sales Representative

Southern Pines, NC · On-site

$13 - $20/hr (+ commission)

This role is perfect for someone who thrives on storytelling, relationship‐building, and representing a mission‐driven spirit's brand. Core Responsibilities Distillery Tour Guide (Southern Pines)

Capital Vacations

Tour Guide Intern

Sedona, AZ · On-site

$400K/yr

Hospitality Representative Intern | Paid Training | Sedona, AZ No real estate license? No problem ... Capital Vacations is hiring motivated, outgoing individuals to start as Tour Guides with a fast ...

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Tour Representative information

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$8

$18

$33

How much do tour representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for tour representative in the United States is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What is a tour representative?

A Tour Representative is a professional who assists and guides tourists on behalf of travel companies or tour operators. They are responsible for ensuring that clients have an enjoyable and smooth travel experience by providing information, resolving issues, and organizing activities or excursions. Tour Representatives often meet guests at airports, coordinate transportation, and act as a point of contact throughout the trip. They also handle administrative tasks and may deal with emergencies or unexpected changes in travel plans. Their main goal is to enhance the overall satisfaction of travelers during their holiday or tour.

What are the main challenges a tour representative faces when managing group tours?

Tour Representatives often encounter challenges such as adapting to last-minute itinerary changes, handling diverse guest needs, and resolving unexpected issues like transportation delays or booking errors. Success in this role requires strong problem-solving skills, excellent communication, and the ability to stay calm under pressure. Building rapport with both guests and local service providers is crucial for ensuring a smooth and enjoyable experience for everyone involved.

What are the key skills and qualifications needed to thrive as a tour representative, and why are they important?

To thrive as a Tour Representative, you need strong knowledge of travel destinations, excellent organizational skills, and often a background in tourism or hospitality. Familiarity with booking systems, reservation software, and multilingual abilities are valuable technical assets. Outstanding interpersonal skills, problem-solving, and the ability to remain calm under pressure help you deliver exceptional guest experiences. These skills are crucial for ensuring smooth tour operations, guest satisfaction, and effective handling of unexpected issues.

What is the difference between Tour Representative vs Tour Guide?

AspectTour RepresentativeTour Guide
CredentialsCustomer service skills, sometimes certifications in hospitality or tourismKnowledge of local history, culture, and sometimes certifications in guiding or tourism
Work EnvironmentOffice-based, coordinating tours, and customer interactionsOn-site at attractions or traveling with groups, providing commentary
Employer & Industry UsageTravel agencies, tour operators, cruise linesTour companies, museums, historical sites, city tours

While both roles involve working with tourists, a Tour Representative primarily handles customer service, bookings, and coordination before and during the tour. A Tour Guide provides on-site commentary, historical insights, and guides groups through attractions. Understanding these differences helps travelers and employers find the right fit for their needs.

What cities are hiring for Tour Representative jobs?

Cities with the most Tour Representative job openings:

What states have the most Tour Representative jobs?

States with the most job openings for Tour Representative jobs include:

What are popular job titles related to Tour Representative jobs?

For Tour Representative jobs, the most frequently searched job titles are:

Tour Representative jobs near you
Infographic showing various Tour Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $39,124 per year, or $18.8 per hour.

Tour Guide, Tours

Kaneohe, HI • On-site

Kualoa Ranch Hawai'i
Amusement, Gambling, and Recreation • 201 - 500 employees
Learn more about Kualoa Ranch Hawai'iexternal

$24.50/hr

Full-time

Re-posted 4 days ago

Kualoa Ranch rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Join Kualoa Ranch Hawai'i, where history, culture, and natural beauty come together in one of the most extraordinary places in Hawai'i. With diverse operations and a deep commitment to our land, community, visitors, and each other, we honor our proud legacy while building an exciting future. Be part of our 'ohana and share the spirit of Hawai'i with the world.
Location: On-Site - Kaneohe, HI.
Relocation Package: None
Application Closing Date:
Schedule: Full-time; open availability including weekends and holidays is required.
POSITION SUMMARY
The Tour Guide - Tours is responsible for providing guests with an exceptional, educational, and memorable experience during Kualoa Ranch's guided tours, including the Jurassic Adventure and Movie Sites & Ranch Tours. Tour Guides share the stories of Kualoa's history, culture, and famous filming locations with accuracy, enthusiasm, and aloha-serving as both entertainer and educator.
Tour Guides operate company vehicles, ensure guest safety, and maintain tour areas with professionalism and care. This role requires strong communication skills, a positive attitude, and a genuine desire to share the spirit of Kualoa with visitors from around the world.
KEY RESPONSIBILITIES
Guest Experience & Storytelling
  • Lead guided tours that educate and entertain guests, highlighting Kualoa's natural beauty, cultural significance, and film history.
  • Deliver accurate information with enthusiasm and professionalism, adapting to different audiences.
  • Promote environmental and cultural stewardship consistent with Kualoa's values and mission.
  • Provide outstanding customer service and represent the Ranch with pride and aloha.

Operations & Safety
  • Safely operate tour vehicles along established routes and ensure guest safety at all times.
  • Conduct pre- and post-trip vehicle checks and report any maintenance concerns.
  • Assist with loading and unloading guests and ensure secure equipment setup.
  • Follow all safety and emergency procedures consistently.

Teamwork & Communication
  • Support fellow guides, leads, and managers to ensure smooth daily operations.
  • Communicate clearly and professionally with dispatch, maintenance, and other departments.
  • Participate in training sessions and department meetings.

Site Care & Maintenance
  • Help maintain cleanliness and readiness of vehicles, staging areas, and tour sites.
  • Support minor upkeep of tour equipment, props, and facilities as directed.

QUALIFICATIONS
  • Previous experience in tourism, hospitality, or guest service preferred but not required.
  • Strong communication and storytelling abilities.
  • Outgoing, engaging personality with genuine interest in Hawai'i's culture, land, and people.
  • Ability to work outdoors in a physically active environment.
  • Valid Hawai'i driver's license and clean driving record required; CDL preferred or willingness to obtain.

PHYSICAL REQUIREMENTS
  • Ability to stand, walk, and speak for extended periods outdoors.
  • Ability to lift up to 50 lbs and assist with light maintenance or vehicle setup.

Kualoa Ranch Hawai'i is a proud equal opportunity employer and maintains a drug-free workplace. We provide equal consideration to all applicants in compliance with local, state, and federal laws.

What Kualoa Ranch employees say

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