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Tour Operations Manager Jobs in Alaska (NOW HIRING)

Kawanti Adventures

Flight Coordinator

Ketchikan, AK

$20 - $25/hr

Station Manager Job Summary: The Flight Coordinator is responsible for scheduling, directing, and ... Maintain contact with tour operations. * Responsible for keeping work area clean and organized.

Cape Fox SS

Sales & Logistics Manager

Ketchikan, AK

$65K - $75K/yr

Understand the flow of operations and selling points for all tour products. Responsible for day-to ... Oversee inventory management of retail items including counting, organizing and transferring.

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All JobsTour Operations JobsTour Operations Manager JobsTour Operations Manager Jobs in Alaska

Tour Operations Manager information

See Alaska salary details

$33.4K

$68.3K

$127.6K

How much do tour operations manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for tour operations manager in Alaska is $68,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $83,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tour Operations Manager, and why are they important?

To thrive as a Tour Operations Manager, you need expertise in itinerary planning, logistics coordination, and a solid background in travel and tourism, often supported by a relevant degree or diploma. Familiarity with reservation and booking systems, global distribution systems (GDS), and CRM software is typically required. Excellent communication, leadership, and problem-solving skills help you manage teams and address client needs effectively. These competencies ensure seamless tour execution, high customer satisfaction, and efficient business operations in a competitive industry.

What are some common challenges faced by Tour Operations Managers, and how can they be addressed?

Tour Operations Managers often encounter challenges such as coordinating logistics across multiple destinations, handling last-minute changes, and ensuring high customer satisfaction. Effective communication with suppliers, proactive contingency planning, and strong organizational skills are key to overcoming these obstacles. Building strong relationships with local partners and maintaining flexibility in itineraries also help manage unexpected issues, ensuring smooth tour experiences for clients.

What is the difference between Tour Operations Manager vs Tour Coordinator?

AspectTour Operations ManagerTour Coordinator
ResponsibilitiesOversees entire tour operations, manages staff, plans logistics, and ensures customer satisfaction.Assists with tour arrangements, handles bookings, and supports the operations team.
Required SkillsLeadership, planning, problem-solving, and industry knowledge.Customer service, organization, communication skills.
Work EnvironmentOffice-based with site visits, managing teams and vendors.On-site during tours, coordinating logistics and guest needs.
CertificationsTourism or hospitality management certifications often preferred.Customer service or hospitality certifications beneficial.

The Tour Operations Manager typically holds a broader leadership role, overseeing all aspects of tour planning and execution, while the Tour Coordinator focuses on supporting logistics and guest services. Both roles require industry knowledge and customer service skills, but the manager has greater responsibility for overall success.

What does a Tour Operations Manager do?

A Tour Operations Manager is responsible for overseeing the planning, organization, and execution of travel and tour packages. They coordinate with travel agents, suppliers, and customers to ensure smooth logistics, including transportation, accommodation, and itineraries. Their role often includes managing budgets, handling customer inquiries or complaints, and ensuring all tours meet quality and safety standards. Overall, they play a key part in delivering enjoyable and seamless travel experiences for clients.
What cities in Alaska are hiring for Tour Operations Manager jobs? Cities in Alaska with the most Tour Operations Manager job openings:
Tour Operations Manager jobs near you
Infographic showing various Tour Operations Manager job openings in Alaska as of July 2026, with employment types broken down into 93% Full Time, and 7% Temporary. Highlights an 100% In-person job distribution, with an average salary of $68,339 per year, or $32.9 per hour.
ATV Assistant Tour Manager

ATV Assistant Tour Manager

Denali Park Adventures

Denali National Park, AK • On-site

$24/hr

Other

Posted 27 days ago

Job description

As a Denali ATV Assistant Tour Manager, your primary responsibility is to ensure that all aspects of daily ATV tour operations run smoothly, safely, and efficiently. In this role, you will oversee tour flow, monitor trail conditions, and manage the guide team to maintain a consistently high-quality guest experience. Youll also play a direct role in guest service, occasionally stepping in to guide tours when needed or assisting with on-trail support during busy periods. The Tour Managers work hand in hand with the Operations Managers and other department leaders to coordinate tour schedules, address day-to-day challenges, and ensure communication between teams remains clear and effective. This position requires strong leadership, excellent communication skills, and the ability to adapt quickly in a fast-paced outdoor environment. As a Tour Manager, you are a key influence on the guest journey and the performance of the guide team.

Key Responsibilities and Accountabilities:

  • Oversee all ATV tour logistics with a focus on safety, efficiency, and guest satisfaction.
  • Uphold company standards for professionalism, hospitality, and guest experience.
  • Monitor and report on trail conditions; organize and participate in proactive trail maintenance.
  • Work collaboratively with management team to ensure cohesive daily operations.
  • Provide feedback and constructive criticism to guides for their improvement.
  • Step in to guide ATV tours as needed.
  • Assist in guest service, on-trail support, and incident response when necessary.
  • Work 40-50 hours a week.

Required qualifications:

  • Minimum of 2 years managing in fast-paced, guest service atmosphere.
  • Minimum 2 years working in customer service.
  • Minimum 1 year working as a tour guide in some capacity.
  • Clean Motor Vehicle Record (MVR).
  • Ability to work on feet for up to 10 hours a day.
  • Flexibility with scheduling.
  • Ability to think calm and critically in high-stress situations.
  • Ability to grow and maintain a positive team.
  • Ability to maintain and project a positive attitude in all weather conditions.
  • Ability and willingness to coordinate and assist in trail maintenance as needed.
  • Strong, professional written and verbal communications skills.
  • First Aid and CPR certified.

Preferred qualifications:

  • 5 years managing in a fast-paced, guest service atmosphere.
  • 2 years experience in bus/van driving.
  • General knowledge of ATV maintenance.
  • Experience operating skid-steer and mini-excavator.
  • Experience working in seasonal tourism.
  • Familiarity with Denali National Park history, landscape and wildlife.

Pay is Depending on Experience: Starting at $24 ($22 hourly base wage + $2 per hour end of season bonus)

*Single Room Housing*

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