Tour Manager Jobs in Renton, WA (NOW HIRING)

Join PGS USA – Protecting What Matters Since 1996

Are you ready to take your career to the next level with a trusted leader in the security industry? Since 1996, PGS USA has been dedicated to providing exceptional security solutions across America. We're on a mission to find the best security professionals to join our growing team.

When we started PGS USA, we did so with the knowledge that we had the experience and the expertise to provide the best service in the industry. Set out to create an environment founded upon the principles of protection, customer service and reputation. dedication and commitment were always the driving force of our growth and with nearly 30 years behind us PGS USA has emerged as one of the premier security companies in South Florida and across the United States.

The demand for better security personnel will always be the foundation for change. As a result expenses continue to rise and cost is more relevant today than it has ever been. While most security companies compromise by hiring inexperienced personnel, PGS USA has taken the opposite approach, working smarter and looking only for the best and the brightest. We look for other ways to reduce cost by limiting turnover, creating more opportunity from within, and integrating technology. we realize that compromising our personnel will compromise our reputation. It is our desire to lead! We believe that hospitality combined with the latest technology implemented using a cost-effective approach is the future of our industry. Our strength is experienced employees, strong leaders, and successful integration.

If you’re passionate about safety, skilled in customer service, and eager to make a difference, we want to hear from you! Apply today and become a part of a company that values loyalty, integrity, professionalism, and excellence. Together, we protect what matters most.

Your Career Starts Here!

Key Responsibilities:

• Maintain a visible and professional presence to deter illegal activities and ensure the safety of personnel, visitors, and property.
• Monitor and authorize entrance while following proper procedure.
• Utilizing our Guard Tour Management software.
• Comply with the standard operating procedures for the Client.
• Respond promptly and appropriately to security incidents, emergencies, and alarms.
• Use excellent customer service and communication skills to deescalate tense or potentially violent situations.
• Collaborate with law enforcement or emergency services as needed.
• Accurately document and report incidents, activities, and observations using company-approved forms and protocols.
• Inspect the premises for security risks, hazards, or violations and report findings to the appropriate personnel.
• Comply with all state regulations, including maintaining current unarmed security licensure in Washington.

Physical Requirements:

• Ability to sit, stand, and walk for extended periods.
• Must be able to stand for extended periods.
• Ability to lift and carry objects weighing up to 25 pounds.
• Must be capable of functioning independently and remaining calm in high-pressure or intense situations.

Qualifications:

• High school diploma or equivalent.
• Valid Security License in the state of Washington.
• Prior experience in security, law enforcement, or a related field is preferred.
• Strong interpersonal and communication skills.
• Ability to work effectively in high-stress environments while demonstrating professionalism and sound judgment.
• Must pass a background check and drug screening.
• Possess a minimum of five (3) years of security experience or Be a former law enforcement officer with a demonstrated record of professional conduct and positive performance; or Have prior military service with an Honorable Discharge. Candidates must be able to provide documentation verifying their qualifications upon request.

Work Environment:

• Primary post will be at one of our Seattle locations.

Why Join PGS USA?

• Competitive compensation and benefits.

• Supportive team environment with opportunities for growth and career advancement.
• A commitment to training and professional development.

Application Process:

To apply, please submit your resume, a copy of your valid Washington security licenses.

Equal Opportunity Employer:

PGS USA is an equal opportunity employer. We welcome candidates from diverse backgrounds and experiences to apply.