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Tour Guide Jobs in Santa Rosa, CA (NOW HIRING)

Silverado Resort

Bell Person

Napa, CA · On-site

$16.90/hr

Provide a brief tour of the guest room highlighting the main features and benefits. * Check/store ... Maintain list of local transportation guides, churches, sports arenas, etc. * Assist Houseperson ...

Troon

Golf Course Superintendent

Napa, CA · On-site

$100K/yr

... Tour tournament from 2014 - 2025. This is a very exciting time for Silverado and a great ... Guided by values that emphasize being infectiously energetic, consciously kind, and humbly ...

Troon

Golf Course Superintendent

Napa, CA · On-site

$90 - $100/hr

... Tour tournament from 2014 - 2025. This is a very exciting time for Silverado and a great ... Guided by values that emphasize being infectiously energetic, consciously kind, and humbly ...

Troon Golf

Golf Course Superintendent

Napa, CA · On-site

$90K - $100K/yr

... Tour tournament from 2014 - 2025. This is a very exciting time for Silverado and a great ... Guided by values that emphasize being infectiously energetic, consciously kind, and humbly ...

HEI Hotels and Resorts

General Manager

Santa Rosa, CA · On-site

$180K - $210K/yr

Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost ... Guide other members of the Executive Committee, Management, and staff to make sound business ...

Heihotels

General Manager

Santa Rosa, CA

$180K - $210K/yr

Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost ... Guide other members of the Executive Committee, Management, and staff to make sound business ...

Hyatt-Regency-Sonoma

General Manager

Santa Rosa, CA · On-site

$180 - $210/hr

Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost ... Guide other members of the Executive Committee, Management, and staff to make sound business ...

Hei Hotels Inc.

General Manager

Santa Rosa, CA · On-site

$180 - $210/hr

Tour and visually inspect property on a daily basis. * Monitor property condition, cleanliness ... Guide other members of the Executive Committee, Management, and staff to make sound business ...

The Hotel at Avalon

General Manager

Santa Rosa, CA · On-site

$180 - $210/hr

Tour and visually inspect property on a daily basis. * Monitor property condition, cleanliness ... Guide other members of the Executive Committee, Management, and staff to make sound business ...

Chevys Fresh Mex

Host - Chevys Santa Rosa

Santa Rosa, CA · On-site

$17.21 - $18.50/hr

Tour the restaurant in intervals to identify any empty tables * Respond to guest concerns ... It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should ...

Xperience XRG

Host - Chevys Santa Rosa

Santa Rosa, CA · On-site

$17.21 - $18.50/hr

Tour the restaurant in intervals to identify any empty tables * Respond to guest concerns ... It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should ...

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Tour Guide information

See Santa Rosa, CA salary details

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How much do tour guide jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for tour guide in Santa Rosa, CA is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $23.12 per hour, depending on experience, location, and employer.

What is a tour guide?

Tour guides are professionals who lead individuals or groups on tours, providing information about the places being visited. They share historical, cultural, and practical knowledge, answer questions, and ensure the safety and enjoyment of their guests. Tour guides may work in various settings, such as museums, cities, nature parks, or heritage sites. Their role is to enhance the visitor experience by making the tour informative, engaging, and memorable.

What is a tour guide?

Tour guides are the helpful and knowledgeable resources for travelers. They may be on staff at museums or other tourist attraction sites to run scheduled tours our provide information to visitors. They may also lead guided tours through natural attractions, like caves or hikes to a waterfall. Tour guides assist visitors, monitor crowds, and provide information. Some tour guides have extensive knowledge in a particular subject or area, for example, a period in history or ecology.

What are the key skills and qualifications needed to thrive as a tour guide, and why are they important?

To thrive as a Tour Guide, you need in-depth knowledge of local history and attractions, strong verbal communication skills, and often a relevant certification or license depending on the region. Familiarity with booking software, audio tour systems, and GPS navigation devices is typically required. Exceptional interpersonal skills, enthusiasm, and adaptability help create engaging and memorable experiences for diverse groups. These abilities ensure that tours run smoothly, clients remain safe and informed, and guests leave with a positive impression.

What are some common challenges tour guides face during group tours, and how can they effectively handle them?

Tour Guides often encounter challenges such as managing diverse group dynamics, addressing unexpected questions, and adapting to last-minute itinerary changes. Effective communication and strong organizational skills are key to keeping the group engaged and on schedule. Building rapport with participants, staying flexible, and having a deep knowledge of the tour content help guides handle unforeseen issues smoothly. Many guides also develop quick problem-solving strategies to ensure a positive experience for all guests.

What is the difference between Tour Guide vs Travel Agent?

AspectTour GuideTravel Agent
CredentialsNone required, but certifications like Certified Tour Guide can helpTravel certifications or licenses may be preferred
Work EnvironmentOn-site at tourist locations, guiding groups in personOffice-based or remote, planning and booking travel arrangements
Employer & Industry UsageTourism, hospitality, travel companies, attractionsTravel agencies, tour operators, online booking platforms
Common Search & Comparison IntentUnderstanding roles, job duties, and qualificationsPlanning trips, booking travel, and arranging tours

While both Tour Guides and Travel Agents work within the tourism industry, Tour Guides lead groups at specific locations, providing on-site information and entertainment. Travel Agents, on the other hand, focus on planning and booking travel arrangements behind the scenes. Each role requires different skills and work environments, but both contribute to the overall travel experience.

Do tour guides get paid a lot?

Tour guides' salaries vary depending on location, experience, and employer, but they generally earn modest wages, often hourly or per tour. Experienced guides with specialized knowledge or certifications can earn higher pay, and tips from customers can also supplement income.
More about Tour Guide jobs

What are the most commonly searched types of Tour Guide jobs in Santa Rosa, CA?

The most popular types of Tour Guide jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Tour Guide jobs?

Cities near Santa Rosa, CA with the most Tour Guide job openings:

Tour Guide jobs near you
Infographic showing various Tour Guide job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $42,776 per year, or $20.6 per hour.

Bell Person

Silverado Resort

Napa, CA • On-site

$16.90/hr

Part-time

Re-posted yesterday

Key responsibilities

  • Assist guests with check-in and check-out processes and deliver luggage to rooms.

  • Provide shuttle service throughout Silverado Resort and assist with guest requests for information and directions.

  • Load, unload, and perform routine maintenance of guest service vehicles and golf carts.

Silverado Resort rating

6.1

Company rating: 6.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

SALARY RANGE - This position pays Minimum Wage $16.90/hour, plus tips. The Bell person is responsible for assisting with the check-in/check-out processes and accommodating guests during their stay in an attentive, courteous, and efficient manner.

Essential Functions

  • Must adhere to the company’s Service culture – 4 Keys to creating guests for life. 
  • Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
  • Must participate in all resort required meetings and trainings.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
  • Be knowledgeable of all VIP areas.
  • Be aware of all daily events.
  • Report Safety or Guests Hazards to the Guest services management or Safety and Loss Prevention team.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Must have thorough knowledge of the resorts, its’ features, and benefits.
  • Load and unload luggage carts.
  • Escort guests and deliver luggage to rooms and familiarize them with resort services and amenities (hours of outlets, pool, and exercise room, etc.). Provide a brief tour of the guest room highlighting the main features and benefits.
  • Check/store luggage for arrivals and departures with luggage tags.
  • Deliver luggage or/and amenities to the guest rooms.
  • Provide shuttle service throughout Silverado Resort via golf cart and guest services vehicles.
  • Perform routine cleaning and light maintenance of guest service vehicles ands golf carts/
  • Assist with room changes.
  • Maintain current listing of local and area attractions, special events and activities.
  • Maintain list of local transportation guides, churches, sports arenas, etc.
  • Assist Houseperson with guest requests.
  • Provide information, maps and directions as required.
  • Abide by all resort policies and safety rules.
  • Perform other duties as requested by management.

Qualifications

  • Must have a valid driver's license for the applicable state.
  • Must be 18 years of age to operate a golf cart and Silverado Resorts vehicles.

 

Working Conditions and Schedule

  • Flexible and long hours sometimes required.
  • Heavy work - Must be able to lift up to 100 lbs. Ex
  • Must be able to stand during entire shift.
  • Must be able to move/maneuver in an outdoor environment during the changing seasons.
  • This role requires operating a golf cart and Silverado Resorts vehicles.

SVR Management II LLC is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.  We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

SVR Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

What Silverado Resort employees say

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