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Tour Guide Manager Jobs in Virginia (NOW HIRING)

GoochlandCares

Annual Fund Manager

Goochland, VA · On-site

$70K - $85K/yr

Manages all aspects of the Annual Giving process, including segmentation of solicitations and ... Represents GoochlandCares as an onsite tour guide and at community events. * Supports strategic ...

Tucanos Brazilian Grill

Server

Newport News, VA · On-site

Part tour guide, and part server, you will introduce your guests to the festive and upbeat culture ... management skills • Professional dress, speech and behavior • Must be at least 18 years of age

NOVA Parks

Education Curator

Alexandria, VA · On-site

The Education Curator is responsible for overseeing educational programs, a large roster of volunteer tour guides and support site staff in managing the collections and event rentals. This is a year ...

NOVA Parks

Education Curator

Alexandria, VA

The Education Curator is responsible for overseeing educational programs, a large roster of volunteer tour guides and support site staff in managing the collections and event rentals. This is a year ...

Two Coast Living

Leasing Agent (48026)

Virginia Beach, VA · On-site

$21 - $23/mo

Tour Guide with a Twist - Show off our beautiful, move-in-ready apartments with enthusiasm and ... Previous property management experience with a proven track record in leasing or sales is required

NOVA Parks

Education Curator

Alexandria, VA

The Education Curator is responsible for overseeing educational programs, a large roster of volunteer tour guides and support site staff in managing the collections and event rentals. This is a year ...

Westrock

Supv, Mfg Ops

Hopewell, VA · On-site

Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering ... tour foreman, tour foreman, production supervisor, area leader, area manager, paper machine ...

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Tour Guide Manager information

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

What does a Tour Guide Manager do?

A Tour Guide Manager is responsible for overseeing and coordinating the activities of tour guides and ensuring that tours run smoothly and efficiently. They handle scheduling, training, and evaluating tour guides, as well as addressing any issues that arise during tours. Additionally, they ensure that all tours adhere to safety regulations and company standards, and often play a key role in developing new tour itineraries. Their work is crucial to providing a positive experience for both guides and tourists.

What are the key skills and qualifications needed to thrive as a Tour Guide Manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What are the main challenges a Tour Guide Manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.
What are the most commonly searched types of Tour Guide jobs in Virginia? The most popular types of Tour Guide jobs in Virginia are:
What cities in Virginia are hiring for Tour Guide Manager jobs? Cities in Virginia with the most Tour Guide Manager job openings:
Tour Guide Manager jobs near you
Annual Fund Manager

Annual Fund Manager

GoochlandCares

Goochland, VA • On-site

$70K - $85K/yr

Full-time

Posted 21 days ago

Job description

Description:

GoochlandCares seeks to hire an Annual Fund Manager focused on driving and achieving consistently strong annual fundraising results. This position involves crafting and executing a comprehensive strategy to secure, renew, and elevate annual gifts based on the specific interests and dedication of the donors. Reporting to the Chief Development Officer, this role carries significant responsibility in fostering philanthropic and special event support for GoochlandCares.


Essential Job Functions

  • Manages all aspects of the Annual Giving process, including segmentation of solicitations and mailings, goal progress reports, and analysis. Collaborates with Communications Manager to ensure direct mail appeals and other fundraising collateral have consistent branding, marketing and messaging.
  • Creates and owns a comprehensive and mission-rich donor stewardship plan, working with the team to ensure execution.
  • Works closely with the Development Coordinator to ensure the highest quality of data integrity. Works strategically with the Development Committee, senior leadership team, and other staff to support ongoing fundraising priorities.
  • Collaborates with the Development team to recruit and engage a team of individual and group volunteers.
  • Works with Chief Development Officer to secure event sponsorships. Develops and implements strategies to follow up with event attendees to continue their engagement with GoochlandCares.
  • Represents GoochlandCares as an onsite tour guide and at community events.
  • Supports strategic growth and development team as able during fundraising initiatives and campaigns.
  • Completes other duties as assigned.
Requirements:

Required Qualifications

  • Bachelor's degree
  • Minimum of 5 years related fundraising experience, with evidence of a track record of success in annual giving
  • Must have the ability to work in a collaborative, friendly, and respectful manner, with an appreciation and understanding for the goals and mission of GoochlandCares
  • Proven ability to build relationships with donors, volunteers, colleagues, and other key constituents to raise philanthropic support
  • Goal-oriented self-starter who can work under the pressure of short-term deadlines, while not losing sight of long-term strategic goals and objectives
  • Creative and innovative thinker who has the ability to be flexible and adapt to changing situations. Must have flexibility to work at evening and weekend events with advance notice.
  • Detail-oriented, organized, and analytical with strong written, verbal and interpersonal skills
  • Interest in pursuit of professional education and development, and growth within the organization.
  • Ability to maintain confidentiality.


Technical Skills

  • Strong technology skills, including proficiency in Microsoft 365; creating and manipulating spreadsheets, and fundraising databases; knowledge of Bloomerang is a plus.
  • Experience working with different databases is preferred.


Physical Requirements and Environmental Conditions

  • Must be able to lift up to 25 pounds at times.
  • Prolonged periods of sitting, standing, typing, talking, and lifting.
  • Occasional periods of working outside exposed to different weather conditions.


Why Work at GoochlandCares?


GoochlandCares is a mission-centered, community-driven nonprofit committed to serving our neighbors with excellence and compassion. Just as we care deeply for our clients, we care deeply for our team. Our employees consistently rate GoochlandCares as an exceptional place to work — averaging 4.8 out of 5 in employee engagement surveys. Staff frequently highlight our supportive culture, collaborative environment, strong work-life balance, great benefits, and meaningful impact on the community.We believe great work happens when people feel valued, supported, and connected to purpose.


At GoochlandCares, you won’t just have a job — you’ll have the opportunity to make a tangible difference every day.

GoochlandCares is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, gender, creed, color, religion, ethnic origin, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. GoochlandCares is committed to building a healthy, diverse, and inclusive culture where all are treated equitably and are empowered whether receiving or delivering services.
Our mission is to provide basic human services and health care to our Goochland neighbors in need.

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