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Tour Guide Manager Jobs in Virginia (NOW HIRING)

WorldStrides

Tour Guide/Course Leader

Vienna, VA · On-site

... to manage from A to Z. Each journey is different, which is why we offer a broad range of ... Possession of current Tour Guide License in cities where a license is required * Background in ...

Massanutten

Climbing & Rappelling Guide

VA · On-site

$12.75 - $14.75/hr

Ability to remain calm under pressure and manage group dynamics effectively * At least 18 years old ... Every day except Thursday (tour days will vary) Rotate on a set schedule Hours: Varies seasonally ...

Mellow Mushroom Herndon

Host/Hostess

Herndon, VA · On-site

Answer phones and manage the wait list system; be the tour guide of the Mellow experience for call-in, dining room, and bar guests * Assist with take-out orders, as needed * Inspect tables for proper ...

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American Cruise Lines

Travel Director

Mount Vernon, VA · On-site

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

American Cruise Lines

Travel Director

Mount Vernon, VA · On-site

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

Tucanos Brazilian Grill

Server

Newport News, VA · On-site

Part tour guide, and part server, you will introduce your guests to the festive and upbeat culture ... management skills • Professional dress, speech and behavior • Must be at least 18 years of age

NOVA Parks

Education Curator

Alexandria, VA

The Education Curator is responsible for overseeing educational programs, a large roster of volunteer tour guides and support site staff in managing the collections and event rentals. This is a year ...

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NOVA Parks

Education Curator

Alexandria, VA

The Education Curator is responsible for overseeing educational programs, a large roster of volunteer tour guides and support site staff in managing the collections and event rentals. This is a year ...

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Tour Guide Manager information

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

What does a tour guide manager do?

A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client issues, and may assist with marketing and administrative tasks within the tourism or hospitality industry.

What are the key skills and qualifications needed to thrive as a Tour Guide Manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What are the main challenges a Tour Guide Manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

How much do tour managers earn?

Tour managers typically earn between $30,000 and $70,000 annually, depending on experience, location, and the size of the tours they oversee. Salaries can vary based on the industry, with some earning additional compensation through bonuses or per diems for travel expenses.

What is the highest salary for a tour guide?

The highest salary for a tour guide can reach around $50,000 to $60,000 annually, often for experienced guides or those managing large groups, specialized tours, or working in high-demand locations. Factors such as certifications, language skills, and the employer can influence earning potential.

How much do tour guides get paid?

Tour guide managers typically earn between $30,000 and $60,000 annually, depending on experience, location, and the size of the operation. They often oversee tour guides, coordinate schedules, and ensure quality service, with some earning additional bonuses or commissions.
What are the most commonly searched types of Tour Guide jobs in Virginia? The most popular types of Tour Guide jobs in Virginia are:
What cities in Virginia are hiring for Tour Guide Manager jobs? Cities in Virginia with the most Tour Guide Manager job openings:
Tour Guide Manager jobs near you
Tour Guide/Docent

Tour Guide/Docent

The George Washington Masonic National Memorial

Alexandria, VA • On-site

$17.50/hr

Part-time

Posted 2 days ago

Job description

Individuals need to be able to act as a liaison as well as give multiple tours throughout the day. They must be able to demonstrate strong interpersonal skills to handle interactions with museum/event guests. They must be able to demonstrate basic computer and point of sale skills to check-in museum visitors. Individuals must be able to work on weekends with occasional evenings. The job environment can be very fluid so adaptability is a must. The primary responsibility of the tour guide is to give informative tours to all visitors ensuring they have a pleasant experience within the building.

Duties and requirements are listed below:

Museum Tours & Events

  • Memorization of script
  • Adapt tour based on audience
  • Crowd management
  • Management of groups of 1–40+ people
  • Elevator operation
  • Opening and closing the building/exhibits
  • Responding to customer inquiries in person and over the phone
  • Assisting with public and private events
  • Assist as necessary to ensure smooth operation of event

Security

  • Monitor security cameras
  • Monitor entrances and exits

Requirements

  • English Proficiency, second language is a plus
  • Comfortability with public speaking
  • Have reliable transportation, must live within 25 miles
  • Available to work on weekend/evenings
  • Able to walk/stand for extended periods of time (1 hour or longer)
  • Highschool diploma/GED or equivalent experience


Preferred Experience

  • Experience giving tours
  • At least 1 year of customer service experience
  • Knowledge of early United States history
  • Knowledge of freemasonry
  • Point of Sale experience preferred

Company Description

The George Washington Masonic National Memorial is a National Historic Landmark, Museum and Memorial dedicated to George Washington.
The Memorial is open to the public for tours, private and public events.