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Tour Guide Manager Jobs in Missouri (NOW HIRING)

LocumTenens

$227K - $245K/yr

... guided tours and enjoy various walking and biking tour options throughout the region. About the ... call coverage managing 2700-3000 annual deliveries with Level III NICU support. Primary ...

Coastal Ridge Real Estate

Leasing Consultant

Columbia, MO

$15.75 - $18.50/hr

Manage leasing inquiries by responding quickly and effectively through phone, email, or in person ... Guide prospects through the application process, ensuring compliance with screening procedures and ...

Coastal Ridge Real Estate

Leasing Consultant

Columbia, MO · On-site

$15.75 - $18.50/hr

Manage leasing inquiries by responding quickly and effectively through phone, email, or in person ... Guide prospects through the application process, ensuring compliance with screening procedures and ...

Addington Place

Director of Sales

Lees Summit, MO · On-site

Maintain tour readiness and ensure model rooms and common areas present well for prospective ... CRM system. Resident Move-In Coordination * Guide residents and families through the move-in ...

Addington Place

Director of Sales

Lees Summit, MO · On-site

Maintain tour readiness and ensure model rooms and common areas present well for prospective ... CRM system. Resident Move-In Coordination * Guide residents and families through the move-in ...

Addington Place

Director of Sales

Lees Summit, MO · On-site

Maintain tour readiness and ensure model rooms and common areas present well for prospective ... CRM system. Resident Move-In Coordination * Guide residents and families through the move-in ...

Arvum Senior Living

Director of Sales

Lees Summit, MO · On-site

Maintain tour readiness and ensure model rooms and common areas present well for prospective ... CRM system. Resident Move-In Coordination * Guide residents and families through the move-in ...

Schreiber Foods, Inc.

Production Supervisor

Monett, MO · On-site

Operations Management Schreiber Foods strives to do good through food every day. Based in North ... With coaching and support from plant leadership, guide a team of production partners to maximize ...

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Tour Guide Manager information

What is the role of a tour guide manager?

A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

How much money can you make as a tour guide manager?

A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills. Some positions may also include bonuses or commissions based on tour sales or customer satisfaction.
What are the most commonly searched types of Tour Guide jobs in Missouri? The most popular types of Tour Guide jobs in Missouri are:
What cities in Missouri are hiring for Tour Guide Manager jobs? Cities in Missouri with the most Tour Guide Manager job openings:
Tour Guide Manager jobs near you

Vacation Package Sampler Sales

Holiday Inn Club Vacations

Branson, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for providing a tour guest presentation in the Sales Department. The primary function is to ensure a superior guest experience while our guests are visiting the resort. The Latitudes Consultant is responsible for selling vacation packages to our touring guests who choose not to purchase timeshare. After the Latitudes presentation, the Latitudes Consultant walks the touring guests to the Gift Center as the final step of the sales process.

ESSENTIAL DUTIES AND TASKS:

  • Conducts a Latitudes sales presentation as trained and scheduled.
  • Attends training classes for continuous improvement. Supports and upholds the mission, vision, and philosophies of Holiday Inn Club Vacations. Achieves personal and departmental written objectives as established.
  • Participates in demonstration/assessment rides scheduled with the Manager of Sales and Marketing Services or Sales Training Managers. Resolves all customer service challenges.
  • Review all customer cancellations.
  • Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Manager of the Sales and Marketing Services. Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.

QUALIFICATIONS:

  • One year of timeshare and/or package sales experience preferred.
  • Self-directed and independent but works as a team player.
  • Excellent customer service skills.
  • Strong oral communication skills.
  • Strong work ethic, high energy level, and positive attitude.
  • Dependable and goal-oriented.
  • Must have reliable transportation.
  • Must be process-oriented with attention to detail.
  • Self-directed and independent but works as a team player.
  • Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service, or product from guests and co-workers.
  • Participates in proactive team efforts to achieve departmental and company goals.
    Excellent customer service skills.
  • Mastery of using appropriate interpersonal social styles and methods to inspire and guide individuals toward goal achievement.
  • Pursuit of continuous improvement to improve, enhance, or increase personal knowledge and skills to assist in job performance.

BENEFITS:

  • Lucrative Compensation Plans
  • Rewards & Recognition Programs
  • Annual Bonus Opportunities for Select Roles
  • Comprehensive Medical, Dental, and Vision
  • 401K Match
  • Team Member Travel Perks and Discounts
  • Tuition Assistance
  • Referral Compensation Program

Company Description

At Holiday Inn Club Vacations®, we are committed to delivering exceptional vacation experiences for our guests and owners, and a culture that values Caring, Courage and Creativity for our team members.

One of the first things new team members notice here is the feeling of family. Everything we do revolves around our goals of strengthening families and leading the way in family travel.

We focus not only on creating meaningful experiences for our members and guests, but also developing our own family. We invest in passionate, high-performing team members who embrace our values and fuel our growth.