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Tour Guide Manager Jobs in Missouri (NOW HIRING)

ASM Global

Guest Experience & Services

Ridgedale, MO · On-site

$12 - $14.75/hr

... management, and content & booking -- of world-class live events and venues. The Legends Global ... Serve as tour guide providing information and assisting visitors and patrons.  * Serve as a tram ...

Coastal Ridge Real Estate

Leasing Manager

Columbia, MO · On-site

Guide prospects through the application and lease process, ensuring proper execution of leases and ... Maintain clubhouse, model units, and tour routes to exceptional standards of cleanliness and appeal.

AB InBev

Guest Relations Associate

Saint Louis, MO · On-site

$15/hr

... we are guided by our commitment to the communities we call home and the 65,000 hardworking ... As part of the Anheuser-Busch Tour Center team, Guest Relations Associates help create memorable ...

Ab InBev

Guest Relations Associate

Saint Louis, MO · On-site

$15/hr

... we are guided by our commitment to the communities we call home and the 65,000 hardworking ... As part of the Anheuser-Busch Tour Center team, Guest Relations Associates help create memorable ...

New

AB InBev

Guest Relations Associate

Saint Louis, MO

$15/hr

... we are guided by our commitment to the communities we call home and the 65,000 hardworking ... As part of the Anheuser-Busch Tour Center team, Guest Relations Associates help create memorable ...

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Tour Guide Manager information

What is the role of a tour guide manager?

A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

How much money can you make as a tour guide manager?

A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills. Some positions may also include bonuses or commissions based on tour sales or customer satisfaction.
What are the most commonly searched types of Tour Guide jobs in Missouri? The most popular types of Tour Guide jobs in Missouri are:
What cities in Missouri are hiring for Tour Guide Manager jobs? Cities in Missouri with the most Tour Guide Manager job openings:
Tour Guide Manager jobs near you

Dayline Sales Representative

Westgate Resorts

Branson, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Westgate Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

13th of 21 rated holiday rentals

Job description

Company Description

Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson - "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

This jobs primary purpose to the organization is to make sales for profit to Westgate Resorts.
DUTIES

  • Attend morning sales meetings, and mandatory functions
  • Take tours
    Attend sales division meetings
  • Pitch and sell Westgate Resorts to prospective buyers in order to sell weeks
  • Provide excellent customer service to all guests/owners
  • Interact and serve as tour guide to all resort guests
  • Complete paperwork needed for all sales transactions


Qualifications

EDUCATION and/or EXPERIENCE
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Must possess exceptional sales techniques.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
CERTIFICATES, LICENSES, REGISTRATIONS
Florida Real Estate license, and a drivers license
 

Additional Information

Why Westgate?  

  • Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
  • Paid Time Off - Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay - Access Your Earnings When You Need Them
  • Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) - Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement - Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

What Westgate Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Westgate Resorts

Sourced by ZipRecruiter

Westgate Resorts is a leading provider of diverse vacation experiences, offering affordable getaways in some of the most sought-after destinations across the United States. With resorts in various states, from sandy beaches to snow-covered mountains, we cater to families of all sizes and budgets. As a prominent figure in the timeshare and hospitality sector, Westgate remains committed to providing the best and most cost-effective vacation options as we expand our offerings.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1982

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