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Admissions

Reporting to the Assistant Director of Welcome Center & Campus Visits, the Recruitment and Enrollment Events Coordinator will work closely with various departments within the educational institution to create a positive and memorable visit that showcases the campus, academic programs, and student life. As a Program Manager for Admissions/Enrollment, you will be responsible for supporting, implementing, and managing a comprehensive program(s) that provides prospective students, families, and other stakeholders with an engaging and informative experience during campus visits.

Key Responsibilities:

Visitor Engagement: Create engaging and interactive activities for prospective students and their families, ensuring that their needs and interests are met. Provide personalized attention and guidance to visitors throughout their campus visit.
Staff Management: Recruit, train, and supervise a team of campus tour guides, student ambassadors, and support staff. Provide ongoing training and professional development opportunities to ensure high-quality visitor experiences.
Event Coordination: Plan, coordinate and support large-scale events, such as open houses, recruitment events including academic college recruitment department events on campus (approximately 19 yearly) to showcase the institution to a broader audience. Some of these events include the OSP (Opportunity Scholars Program) luncheon, scholarship awards dinner, and admitted student days. Oversee event logistics, including scheduling, venue arrangements, catering, and marketing materials.
Budget Management: Develop and manage the budget for the campus visit program, ensuring resources are allocated effectively. Identify opportunities for cost savings and explore potential revenue-generating initiatives.
Continuous Improvement: Stay informed about trends and best practices in campus visit experiences and higher education.
Continuously enhance the program by incorporating innovative ideas, technologies, and strategies.

40 hours/week. Monday thru Friday, evenings and weekends will be needed occasionally to support recruitment and enrollment events.

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

• Bachelor's degree in a relevant field (such as education, marketing, or communications); Master's degree preferred
• Proven experience in program management, preferably in a higher education setting.
• Strong organizational and project management skills, with the ability to multitask and meet deadlines in a fast-paced environment.
• Excellent interpersonal and communication skills, with the ability to interact effectively with various stakeholders, including prospective students, families, and university staff.
• Knowledge of marketing principles and strategies to effectively promote the campus visit program.
• Experience in staff management and training.
• Data-driven mindset with the ability to analyze and interpret data to drive program improvements.
• Familiarity with technology platforms and tools used in higher education, such as customer relationship management (CRM) systems and virtual tour platforms.
• Passion for education and the ability to convey the institution's mission and values to prospective students and families.

$53,976-$69,576

Grade: GGS-9E
University Title: PROGRAM MANAGER I STUDENT SUPPORT SERVICES
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

• Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
• Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: https://www.umsl.edu/services/hrs/careers/index.html
• Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.