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Tour Guide Manager Jobs in Georgia (NOW HIRING)

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Tour Guide Manager information

What is the role of a tour guide manager?

A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

How much money can you make as a tour guide manager?

A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills. Some positions may also include bonuses or commissions based on tour sales or customer satisfaction.
What are the most commonly searched types of Tour Guide jobs in Georgia? The most popular types of Tour Guide jobs in Georgia are:
What cities in Georgia are hiring for Tour Guide Manager jobs? Cities in Georgia with the most Tour Guide Manager job openings:

Representative, Museum Lead Guide

Girl Scouts of the USA

Savannah, GA

$30K/yr

Full-time

Re-posted 11 days ago


Girl Scouts rating

7.0

Company rating: 7.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

16th of 59 rated activity centers and activity clubs


Job description

Overview

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls, with 2.5 million members—1.8 million girls and 800,000 adults. Girl Scouts is the leading authority on girls’ healthy development, and builds girls of courage, confidence, and character who make the world a better place. Today, and spanning coast to coast and across the globe, Girl Scouts of the USA is the largest girl focused organization in the United States and a household recognized brand. Many know the organization from its iconic Girl Scout Cookies (yes, they’re delicious!), but Girl Scouts is so much more.

As a mission driven nonprofit organization, Girl Scouts of the USA has been championing girls as they discover their dreams and work together to change the world. From navigating a rocky hiking trail to advocating for climate justice, Girl Scouts of all backgrounds and abilities can be themselves unapologetically as they rise to meet new challenges and discover the issues that matter most to them. GSUSA describes themselves as a team of doers, innovators, problem-solvers, creators, and dreamers collaborating to support Girl Scouts in 111 local chapters and 152 countries and engaging 50 million alumni.

Everything Girl Scouts do builds their curiosity, kindness, and can-do spirit. The Girl Scout community means girls are building their self-confidence by making friends, finding adventure, giving back to their communities, gaining leadership skills, having fun, and earning awards for their achievements. Notably, Girl Scouts of the USA believes their programs should positively impact not girls, but their families too.

That’s why 91% of caregivers say Girl Scouts is welcoming to families of all kinds; 83% of families say Girl Scouts connects them to something bigger; and 8 in 10 families say they value being part of the larger troop community. Engagement with Girl Scouts USA means better academic, social, and leadership outcomes for girls and their networks.


Responsibilities

POSITION SUMMARY

Attention to all those wanting to embody and uplift American Women’s History! The Juliette Gordon Low Birthplace Museum is looking to hire a full-time (hourly) Museum Guide to lead tours and Girl Scout programs. By sharing the story of Girl Scouting, the Progressive-Era, and the life of Girl Scouts’ dynamic Founder, Juliette Gordon Low, the dedicated staff of the Juliette Gordon Low Birthplace Museum educate visitors about this important history, while supporting the GSUSA mission to build girls of courage, confidence, and character to make the world a better place.


Qualifications

  • High School Degree Required
  • Ability to facilitate educational experiences, like guided tours and programs, to those of a variety of ages and backgrounds.
  • Prior experience in museums and/or institutions, with a desire to engage more professionally within the industry.
  • Previous engagement with American History in a higher educational capacity is preferred. Those who have also a background and understanding of the Girl Scouts organizational history and current ethos.
  • Prior experience in an assistant manager capacity
  • Prior and extensive experience (3+ years) in museum and/or institutions
  • Background with the GSUSA organization
  • Prior engagement in detailed academic historical research preferred
  • Prior experience with reservation platform of FareHarbor preferred

PHYSICAL DEMANDS: This job requires the ability to present to groups for one-hour tours while moving through a historic house, assist visitors in a busy museum environment, and/or manage classroom activities for youth audiences multiple times during a work shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional museum environment.

POSITION TYPE / EXPECTED HOURS OF WORK:

This is a full-time position with benefits. Days and hours of work are Sunday through Thursday with occasional adjustments based on tour and program reservations. Some holiday work is required.

Salary: $15.00 hourly

FEATURED BENEFITS:

What We Offer:

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes:

Paid Time Off: 

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays, and year-round early closures on Fridays and preceding most holiday weekends.GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits:

  • Medical and Behavioral Health Coverage
    • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
    • Both plans include GSUSA partial subsidy of premium costs
    • Dental and vision coverage
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
  • Company-paid life insurance
  • Flexible work arrangements
  • 12 weeks of paid parental leave
  • 401(K) with company match
  • Short and Long-Term Disability for salary continuation
  • Health and Wellness Classes and Activities throughout the year

AAP/EEO Statement: GSUSA is an equal employment opportunity employer


What Girl Scouts employees say

Pay

Benefits

Hours and flexibility

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