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Wet 'n' Wild Hawaii

Tour Escort

Kapolei, HI · On-site

Tour Escorts greets and guide guests from Waikiki to Wet'n'Wild Hawaii ensuring that guests receive exceptional customer service throughout the park. Duties are but not limited to the following:

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May accompany the guests as an escort throughout the tour to serve as the primary contact for guests throughout the excursion or may return to the dock for the next group. Plays a major role in ...

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Accompany and escort groups of travelers to tour destinations * Maintain the tour schedule and keep guests informed throughout the trip * Engage with passengers in a friendly, professional manner

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Group Tour Director

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Accompany and escort groups of travelers to tour destinations * Maintain the tour schedule and keep guests informed throughout the trip * Engage with passengers in a friendly, professional manner

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How much do tour escort jobs pay per hour?

As of May 31, 2026, the average hourly pay for tour escort in the United States is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What is a Tour Escort job?

A Tour Escort is a professional responsible for accompanying and assisting groups of travelers during tours. They ensure smooth logistics, provide information about destinations, handle unforeseen issues, and enhance the overall travel experience. Unlike tour guides who focus on providing historical or cultural knowledge, Tour Escorts primarily manage the trip’s organization and guest comfort. They coordinate transportation, accommodations, and activities while ensuring travelers' safety and satisfaction.

What are the key skills and qualifications needed to thrive in the Tour Escort position, and why are they important?

To thrive as a Tour Escort, you need strong knowledge of travel destinations, itinerary planning, and group management, generally supported by a background in hospitality or tourism and, in some cases, specialized tour guide certifications. Familiarity with reservation systems, travel apps, and multi-lingual communication tools can be important for organizing and coordinating tours efficiently. Excellent interpersonal skills, adaptability, and problem-solving abilities help you engage travelers and handle unexpected situations. These competencies are vital for ensuring smooth, enjoyable, and safe experiences for tour groups in diverse settings.

What are the typical daily responsibilities of a Tour Escort?

As a Tour Escort, your daily responsibilities often include greeting guests, managing group logistics, providing information about sites, and ensuring the itinerary is followed smoothly. You’ll coordinate with hotels, transportation providers, and local guides to address any changes or challenges that arise during the trip. Maintaining a positive, engaging atmosphere and resolving travelers’ concerns are also a big part of the job. While much of your time is spent on the move, you’ll also handle some administrative tasks and regular reporting to your employer or tour company.
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Tour Escort jobs near you
Infographic showing various Tour Escort job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,124 per year, or $18.8 per hour.

Tour Escort

Wet 'n' Wild Hawaii

Kapolei, HI • On-site

Full-time

Posted 9 days ago

Job description

Tour Escorts greets and guide guests from Waikiki to Wet'n'Wild Hawaii ensuring that guests receive exceptional customer service throughout the park.

Duties are but not limited to the following:

  • Prepares daily manifest.
  • Greet guests and assists in boarding tour buses in Waikiki.
  • Guide guests with exceptional customer service throughout Wet'n'Wild Hawaii with rides, meals and shopping.
  • Assists guests in boarding tour buses for drop-off in Waikiki at the end of day.
Qualifications:
  • Able to speak clearly and understand the Japanese and English language.
  • Have excellent customer service skills and able to problem solve.
  • Travel industry experience preferred.
  • Able to supervise a staff of 2-5 people.
  • Basic computer knowledge required (MS office/ Reservation system).
  • Other duties as assigned.

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