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Tour Director Manager Jobs in Iowa (NOW HIRING)

American Cruise Lines

Travel Director

Davenport, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

As a Travel Director you are responsible and accountable for all land exploration, transfer ... event management is preferred. * Previous National Parks Tour Guide experience preferred.

American Cruise Lines

Travel Director

Davenport, IA

  • Medical

  • Dental

  • Vision

  • Retirement

As a Travel Director you are responsible and accountable for all land exploration, transfer ... event management is preferred. * Previous National Parks Tour Guide experience preferred.

Apple Valley Place - Clear Lake

Culinary Director

Clear Lake, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're not just a senior living management company--we're a team driven by compassion, grounded in ... Support tour experiences and marketing events to drive occupancy. Culinary Operations * Develop and ...

Apple Valley Place - Clear Lake

Culinary Director

Clear Lake, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're not just a senior living management company--we're a team driven by compassion, grounded in ... Support tour experiences and marketing events to drive occupancy. Culinary Operations * Develop and ...

Apple Valley Place

Culinary Director

Charles City, IA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're not just a senior living management company-we're a team driven by compassion, grounded in ... Support tour experiences and marketing events to drive occupancy. Culinary Operations * Develop and ...

Theisen's Home-Farm-Auto

Store Manager

New Hampton, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tour stores with Assistant Managers and Floor Supervisors and provide direction to maintain Theisen ... Order stock replenishment of direct vendors * Review housekeeping departments and public areas ...

Theisen's Home Farm Auto

Store Manager

Anamosa, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tour stores with Assistant Managers and Floor Supervisors and provide direction to maintain Theisen ... Order stock replenishment of direct vendors * Review housekeeping departments and public areas ...

Theisen's Home Farm Auto

Store Manager

New Hampton, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tour stores with Assistant Managers and Floor Supervisors and provide direction to maintain Theisen ... Order stock replenishment of direct vendors * Review housekeeping departments and public areas ...

Theisen's Home Farm Auto

Store Manager

Grinnell, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tour stores with Assistant Managers and Floor Supervisors and provide direction to maintain Theisen ... Order stock replenishment of direct vendors * Review housekeeping departments and public areas ...

Theisen's Home Farm Auto

Store Manager

New Hampton, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tour stores with Assistant Managers and Floor Supervisors and provide direction to maintain Theisen ... Order stock replenishment of direct vendors * Review housekeeping departments and public areas ...

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Tour Director Manager information

What is a tour director manager?

Tour Director Managers are professionals responsible for overseeing the planning, coordination, and execution of group tours. They manage tour directors and guides, handle logistics, ensure customer satisfaction, and resolve any issues that arise during tours. Their role involves liaising with travel agencies, vendors, and clients to create seamless travel experiences. Tour Director Managers often have extensive travel industry experience and strong organizational and leadership skills.

What are the key skills and qualifications needed to thrive as a tour director manager, and why are they important?

To thrive as a Tour Director Manager, you need strong organizational abilities, in-depth destination knowledge, and experience in the travel or tourism industry, often supported by a relevant degree or certification in tourism management. Familiarity with itinerary planning software, booking systems, and travel management platforms is typically required. Excellent communication, problem-solving, and leadership skills help create seamless experiences for both clients and team members. These skills ensure tours run smoothly, client satisfaction is maximized, and unexpected challenges are managed effectively.

What are some common challenges a tour director manager faces when coordinating group tours, and how can they be addressed?

Tour Director Managers often encounter challenges such as last-minute itinerary changes, managing diverse group dynamics, and ensuring smooth communication between vendors, guides, and travelers. To address these, strong organizational skills and flexibility are essential, along with establishing clear protocols for unexpected events. Building strong relationships with suppliers and maintaining open communication with the team helps ensure quick problem-solving and an enjoyable experience for guests.

What is the difference between Tour Director Manager vs Tour Coordinator?

AspectTour Director ManagerTour Coordinator
CredentialsRelevant certifications, experience in tour planningSimilar certifications, entry-level experience
Work EnvironmentOversees multiple tours, manages staffAssists in tour logistics, supports tour staff
Employer & Industry UsageTravel companies, tour operatorsTravel agencies, event planning firms

The Tour Director Manager typically oversees multiple tours and manages staff, requiring more experience and certifications. The Tour Coordinator supports tour operations, focusing on logistics and assisting the team. Both roles are essential in the travel industry but differ in scope and responsibilities.

What are popular job titles related to Tour Director Manager jobs in Iowa?

For Tour Director Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Tour Director Manager jobs in Iowa look for?

The top searched job categories for Tour Director Manager jobs in Iowa are:

What cities in Iowa are hiring for Tour Director Manager jobs?

Cities in Iowa with the most Tour Director Manager job openings:

Tour Director Manager jobs near you

Travel Director

American Cruise Lines

Davenport, IA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Travel Director/Adventure Guide - National Parks
American Cruise Lines is seeking Travel Directors to join our shipboard team for the 2026 cruising season. The Travel Director role is responsible for engaging guests in each destination through a series of explorations and adventures throughout the National Parks. As a Travel Director you are responsible and accountable for all land exploration, transfer operations, and brand ambassadorship & representation. The Travel Director is the most visible advocate for guests and is responsible for creating a fun atmosphere while always engaging guests and socializing throughout the land exploration.
This role has a very high level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with extraordinarily polished communications & social skills, a collaborative team spirit and a passion for guest satisfaction.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Available Regions:
  • National Parks & Legendary Rivers itinerary: Yellowstone, Glacier & Grand Teton
  • Great Smoky Mountains
  • Northwest National Parks: Mt. Rainier, Olympic National Park, North Cascades National Park
  • Alaska National Parks

Responsibilities:
  • Lead guests through their daily National Parks explorations while acting as a company representative and brand ambassador.
  • Provide narration and commentary throughout the National Parks, giving accurate and relevant information and facts about the parks, history, nature, and wildlife.
  • Effectively communicate with guests about the schedule, weather, and activity levels.
  • Create daily programs to give to guests to explain what each day entails.
  • Create and execute entertainment, such as trivia and games, on board the motorcoach.
  • Assist guests with minor medical attention.
  • Accommodate all reasonable guest requests.
  • Socialize with guests at every opportunity.
  • Communicate with home office frequently, including completing weekly reports, relaying information about early guest departures (if applicable), or changes in schedule/plans.
  • Prepare materials for turnaround day.
  • Monitor and evaluate performance of vendors, coach companies, and guides and send feedback to home office.
  • Candidates will be required to work onboard as an Excursions Director for 4-6 weeks prior to their assignment as a Tour Director in order to become fully assimilated with the company and onboard operations.

Attributes for Success:
  • Ability to engage guests throughout each cruise.
  • Superior time management.
  • Ability to manage and solve problems.
  • Sense of urgency in all guest, crew, and home office requests.
  • Positive attitude and receptive to continuous performance feedback.

Qualifications:
  • Bachelor's Degree in hospitality, tourism, or event management is preferred.
  • Previous National Parks Tour Guide experience preferred.
  • Significant experience in hospitality, tourism, and/or event management.
  • Strong sense of production and presentation.
  • Proficiency in Microsoft Office Suite applications.
  • Enthusiasm, confidence, and a can-do attitude.
  • Strong public speaking skills.
  • Excellent time management and attention to detail.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.

Work Schedule:
  • 6-8 weeks working / 1-2 weeks off.
  • 7 days per week while working.
  • This is a full-time, exempt position.

Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to work around 12-14 hours per day, and be on call at all times for any guest emergencies.
  • Ability to assist in the event of an emergency including:
    • Assisting with minor medical issues, including altitude sickness or minor injuries.
    • Identify and arrange medical assistance in remote areas.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20" diameter hatch.
  • Ability to walk around 10 miles at high altitude, sometimes up to 7600 ft, in various types of terrain and weather conditions.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to work outside during inclement weather, staying agile, and maintaining balance over wet terrain.
  • Ability to work outside with frequent and direct sun and heat exposure.
  • Ability to live and work in a constantly moving environment, including changing hotels every 2-3 nights.

Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training from industry experts.

Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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