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Total Loss Claims Adjuster Jobs in Decatur, GA (NOW HIRING)

Reserv, Inc.

Trucking Total Loss Adjuster

Atlanta, GA · On-site +1

In this role, you'll specialize in managing total loss claims for heavy-duty and commercial vehicles, working directly with fleet managers, repair shops, salvage yards, independent adjusters, and ...

Reserv, Inc.

Total Loss Adjuster

Atlanta, GA · On-site

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture ... Negotiating and communicating all total loss settlements per company and state guidelines within ...

Reserv, Inc.

Claims Adjuster, Cargo

Atlanta, GA · On-site +1

Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss ... claims, ideally tractor trailer, and some dealings with Third-Party PD/Total Loss * Active adjuster ...

AIG

Fast Track Claims Adjuster, Auto PD

Atlanta, GA

$47K - $62K/yr

Join us as a Fast Track Claims Adjuster, Auto PD to play your part in that transformation. It's an ... Review estimates, photographs, repair documentation, and total loss evaluations. * Negotiate ...

AIG

Fast Track Claims Adjuster, Auto PD

Atlanta, GA

$47K - $62K/yr

Join us as a Fast Track Claims Adjuster, Auto PD to play your part in that transformation. It's an ... Review estimates, photographs, repair documentation, and total loss evaluations. * Negotiate ...

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

McDonough, Georgia About the Role We are seeking an experienced Claims Adjuster to manage a caseload of auto liability claims from first notice of loss through resolution. The ideal candidate brings ...

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

McDonough, Georgia About the Role We are seeking an experienced Claims Adjuster to manage a caseload of auto liability claims from first notice of loss through resolution. The ideal candidate brings ...

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All JobsTotal Loss Claims Adjuster JobsTotal Loss Claims Adjuster Jobs in Decatur, GA

Total Loss Claims Adjuster information

See Decatur, GA salary details

$29.8K

$63.1K

$87.9K

How much do total loss claims adjuster jobs pay per year?

As of Aug 5, 2026, the average yearly pay for total loss claims adjuster in Decatur, GA is $63,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a total loss claims adjuster?

A Total Loss Claims Adjuster evaluates insurance claims for vehicles deemed a total loss after an accident, theft, or natural disaster. They assess damage, determine the car's value, and negotiate settlements with policyholders. This role requires knowledge of insurance policies, vehicle valuation, and communication skills to explain decisions and resolve disputes. Adjusters work with repair shops, salvage yards, and customers to process claims efficiently.

What challenges might I face as a total loss claims adjuster, and how is support typically provided?

As a Total Loss Claims Adjuster, one common challenge is managing multiple complex claims at once, often involving emotionally distressed customers whose vehicles have been declared total losses. You'll need to navigate state regulations, company policies, and negotiate settlements with various parties such as vehicle owners, lienholders, and auto salvage vendors. Most companies provide comprehensive training, ongoing mentorship, and access to technical resources to help you manage your caseload effectively. Additionally, adjusters usually work as part of a collaborative team, so support from supervisors and colleagues is available when tackling particularly complex or sensitive claims.

What skills and qualifications are needed to be a total loss claims adjuster?

A successful Total Loss Claims Adjuster needs a solid understanding of insurance policies, automotive values, damage assessment, and relevant state regulations, often supported by a degree in a related field or equivalent experience. Familiarity with claims management software such as CCC One, Mitchell, or proprietary company systems, as well as applicable adjuster licensing, is typically required. Strong negotiation, problem-solving, and customer service skills help adjusters effectively manage stressful situations and communicate clearly with customers, repair shops, and other stakeholders. Mastery of these competencies ensures accurate settlements, regulatory compliance, and a positive customer experience during potentially difficult claim processes.

What are popular job titles related to Total Loss Claims Adjuster jobs in Decatur, GA? For Total Loss Claims Adjuster jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Total Loss Claims Adjuster jobs in Decatur, GA look for? The top searched job categories for Total Loss Claims Adjuster jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Total Loss Claims Adjuster jobs? Cities near Decatur, GA with the most Total Loss Claims Adjuster job openings:
Total Loss Claims Adjuster jobs near you
Infographic showing various Total Loss Claims Adjuster job openings in Decatur, GA as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $63,080 per year, or $30.3 per hour.

Trucking Total Loss Adjuster

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
We are seeking a highly organized and detail-oriented Trucking Total Loss Adjuster to join our Transportation Claims team. In this role, you'll specialize in managing total loss claims for heavy-duty and commercial vehicles, working directly with fleet managers, repair shops, salvage yards, independent adjusters, and valuation vendors to expedite accurate and fair settlements. You'll be responsible for reviewing damage appraisals and determining when units are economically impractical to repair, coordinating salvage disposition, and verifying total loss valuations based on vehicle specs, condition, mileage, and configuration.
Your day-to-day will involve overseeing an active inventory of trucking claims, prioritizing critical cases, and ensuring timely communication with insureds, claimants, and partners across the logistics and transportation space. You'll also be expected to analyze downtime and loss-of-use exposures and manage rental and replacement vehicle considerations when applicable.
What you'll do
  • Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests
  • Gather necessary information from customers, fleet contacts, and third-party operators to successfully adjudicate the claim and explain policy, coverage, and appropriate course of action
  • Manage an inventory of commercial auto and trucking claims, establish initial reserves for all potential exposures (including physical damage, loss-of-use, and cargo when applicable), and adjust as appropriate throughout the claim
  • Coordinate with salvage vendors and transportation providers for the timely pickup and movement of damaged units, and assist with downtime or rental reimbursement as applicable
  • Recognize recovery opportunities related to subrogation, salvage, and total loss situations, particularly in multi-vehicle commercial incidents
  • Ensure compliance with specific state regulations, motor carrier filings, policy provisions, and internal standard operating procedures
  • Negotiate and communicate all total loss settlements per company and state guidelines within approved payment authority, with special attention to commercial vehicle specs, equipment add-ons, and lienholder requirements
  • Provide input for continuous development of claims guidelines, best practices, and process improvements specific to the trucking and logistics sector
  • Oversee and direct outside investigative service providers (e.g., independent adjusters, appraisers, and engineers), and work closely with the client, client counsel, and investigative services to resolve the claim
  • Engage in learning opportunities to build knowledge of commercial auto claims, fleet risk exposures, regulatory trends, legal precedents impacting transportation claims, and policy updates

Qualifications
  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:
    • Total Loss adjusting experience
    • Large commercial vehicles (Trucks, busses, fleet vehicles)
    • Third-party Property Damage Liability
  • Have an active adjuster license in your home state or designated home state (if your state does not offer one) and be willing to obtain all required licenses within 60 days
  • Knowledge of state regulations, policy provisions, and standard operating procedures
  • Commercial experience preferred
  • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development
  • Willingness to travel for client and claims needs

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply