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Total Expert Jobs (NOW HIRING)

Total Expert

Marketing Specialist

Saint Louis Park, MN · On-site

$95K - $105K/yr

Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage ...

Total Expert

Senior Software Engineer

Dallas, TX

$130K - $145K/yr

Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage ...

Total Expert

VP, Customer Retention & Loyalty

$141K - $181K/yr

Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage ...

Total Expert

Product Marketing Manager

Dallas, TX · On-site +1

$155K - $180K/yr

Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage ...

New

Total Expert

Senior Software Engineer

Dallas, TX · On-site

$130K - $145K/yr

Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage ...

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How much do total expert jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for total expert in the United States is $34.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.18 per hour, depending on experience, location, and employer.

What is the difference between Total Expert vs Loan Officer?

AspectTotal ExpertLoan Officer
Primary RoleMarketing and CRM platform for mortgage professionalsLoan origination and client consultation
Required CredentialsMarketing, real estate, or mortgage industry knowledgeMortgage licensing, NMLS certification
Work EnvironmentOffice-based, software-focusedBank, mortgage company, or brokerage
Industry UsageUsed by mortgage lenders for marketing automationDirectly interacts with clients for loan processing

While Total Expert is a marketing platform designed to support mortgage professionals, a Loan Officer is a role that involves direct client interaction to originate loans. Total Expert enhances a Loan Officer's marketing efforts, but they serve different functions within the mortgage industry.

What is a Total Expert and what do they do?

A Total Expert typically refers to a professional who specializes in using the Total Expert platform, a customer experience and marketing automation solution designed for financial institutions like banks and mortgage lenders. Their role often involves implementing, managing, and optimizing the platform to enhance customer engagement, streamline marketing campaigns, and ensure compliance with industry regulations. They may also train staff, analyze data, and work closely with sales and marketing teams to maximize the platform’s benefits. The goal is to improve overall customer experience and drive business growth through effective use of Total Expert’s tools.

What are the key skills and qualifications needed to thrive as a Total Expert user, and why are they important?

To thrive as a Total Expert user, you need expertise in CRM management, marketing automation, and data analysis, often supported by experience in mortgage, banking, or financial services. Familiarity with the Total Expert platform, integrations with systems like Salesforce, and certifications in digital marketing or CRM tools are highly beneficial. Strong communication, attention to detail, and adaptability help users optimize campaigns and collaborate across departments. These skills ensure efficient use of the platform, drive customer engagement, and support business growth in highly regulated industries.

How does a Total Expert role typically collaborate with marketing and sales teams to optimize customer engagement strategies?

In a Total Expert role, professionals often serve as a bridge between marketing and sales teams by leveraging the Total Expert platform to streamline communication and align messaging. They help configure and maintain campaigns, ensure compliance, and provide insights through data analysis, enabling teams to deliver personalized experiences for customers. Collaboration frequently involves leading training sessions, troubleshooting user issues, and offering strategic recommendations to maximize platform effectiveness. This interactive environment fosters a culture of continuous improvement and shared success.
What cities are hiring for Total Expert jobs? Cities with the most Total Expert job openings:
What states have the most Total Expert jobs? States with the most job openings for Total Expert jobs include:
What job categories do people searching Total Expert jobs look for? The top searched job categories for Total Expert jobs are:
Total Expert jobs near you
Infographic showing various Total Expert job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $70,855 per year, or $34.1 per hour.
Marketing Specialist

Marketing Specialist

Total Expert

Saint Louis Park, MN • On-site

$95K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage in the moments that matter and earn customers for life. Since 2016 Total Expert has enabled more than seven trillion dollars of funded loan volume.
As the Marketing Specialist, you will join a world-class lifecycle marketing team and instantly make an impact. In this role, you'll be the glue holding our marketing engine together, supporting demand generation, communications, and customer marketing initiatives, as well as in-person and virtual events, and a diverse array of marketing channels. You'll work at the intersection of strategy and execution, collaborating closely with marketing, sales, and product teams to drive awareness, engagement, and growth for the Customer for Life company that powers the mortgage industry.
This is a hands-on position perfect for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and has a genuine passion for marketing excellence across channels.
What you'll be doing:
  • Plan and execute customer sponsorships, including budget management, leadership status check-ins, and fulfillment
  • Collaborate with customer marketing to support customer marketing initiatives, including helping develop content and messaging that amplifies customer success stories, webinars, and media initiatives
  • Assist in demand generation campaigns, supporting campaign setup, tracking, and performance analysis using platforms like HubSpot and AdRoll
  • Own the partner marketing partnership, managing marketing support to onboard and amplify partners in our Expert Partner Network, including supporting media opportunities
  • Own the webinar strategy, coordinating logistics, speakers, and demand gen around events
  • Support tradeshow initiatives, including travel to events to support activation and customer engagement, and logistics for our user event
  • Support execution across multiple marketing channels, including email, social media, content, and paid advertising, helping coordinate marketing calendars to ensure consistency and alignment
  • Support marketing operations tasks, including list management and CRM hygiene in HubSpot
  • Partner with the product team to stay informed on product updates, roadmap, and upcoming launches, including revenue plan alignment
  • Stay up to date on market research, monitor industry trends, and analyze customer behaviors to help identify and understand target audiences
  • Stay current with social media and marketing trends, best practices, and emerging platforms to keep Total Expert's approach fresh and competitive, including AI adoption and channel opportunities
  • Support other marketing team members as needed to ensure smooth execution and achievement of marketing goals

What we are looking for:
Required Qualifications
  • 2-4 years of marketing experience, ideally in B2B, SaaS, or fintech/martech environments
  • Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
  • Proficiency with marketing automation platforms (HubSpot, Marketo, or similar)
  • Excellent written and verbal communication skills
  • Strong analytical mindset with the ability to interpret data and make data-driven recommendations
  • Comfort with ambiguity and ability to adapt quickly in a growing company environment, with a "roll up your sleeves" work ethic
  • Detail-oriented with a track record of flawless execution
  • Experience in planning and executing webinars or virtual events

Preferred Qualifications
  • Experience in the financial services, lending, or martech industries
  • Familiarity with mortgage lending, loan origination, or CRM software
  • Knowledge of HubSpot's CRM and Sales Hub
  • Experience with social media management and content creation (blog, video, infographics)
  • Experience managing content calendars and coordinating multi-channel content production
  • Passion for staying up to date with social media trends, marketing best practices, AI, and industry developments
  • Experience working in a cross-functional, fast-paced startup or scale-up environment

Compensation/Benefits: The anticipated base salary range for this role is $95,000 - $105,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This position is also eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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