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Tool Representative Jobs in Alberta (NOW HIRING)

The Inside sales representatives provide important first point of contact and advice to our ... Update Customer Relationship Management (CRM) tool on a regular basis. * Act as the primary ...

Inside Sales Representative

Calgary, AB · On-site

CA$70K - CA$80K/yr

The Inside sales representatives provide important first point of contact and advice to our ... Update Customer Relationship Management (CRM) tool on a regular basis. * Act as the primary ...

Metrie is seeking a Account Representative for our Canada Manufacturing locations. Why join the ... Prior CRM Tool training and SAP experience is an asset. What Metrie Offers: * A collaborative work ...

... represent the solution credibly in front of client managers and directors. You bring sharp ... Architect agentic AI experiences, autonomous virtual agents, agent-assist copilots, and tool-using ...

Skilled Trade

Calgary, AB

CA$30 - CA$32/hr

Skilled Trades: · Demonstrated tool competency and trade knowledge · Able to execute ... Represent the company professionally on site · Protect margin through disciplined execution · ...

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Tool Representative information

What are some common challenges a tool representative faces when managing customer relationships?

As a Tool Representative, one of the main challenges is maintaining strong relationships with a diverse customer base while balancing sales targets and service quality. Customers often have varying needs and technical questions, so staying knowledgeable about the latest tools and their applications is essential. Additionally, responding quickly to issues such as product defects or delivery delays requires effective communication and problem-solving skills. Building trust through regular follow-up and providing tailored recommendations can help overcome these challenges and lead to long-term customer loyalty.

What is a tool representative?

Tool Representatives are professionals who sell, demonstrate, and provide information about tools and equipment to businesses, contractors, or individuals. They often work for tool manufacturers or distributors, visiting clients to showcase new products, answer technical questions, and help customers select the right tools for their needs. In addition to sales, Tool Representatives may also provide training on tool usage and maintenance, as well as support after the sale. Their role bridges the gap between manufacturers and end-users, ensuring customers have the tools and knowledge required for their work.

What are the key skills and qualifications needed to thrive as a tool representative?

To thrive as a Tool Representative, you need strong product knowledge of tools and equipment, excellent sales skills, and typically a high school diploma or equivalent, with technical training being an advantage. Familiarity with inventory management systems, CRM software, and point-of-sale platforms is often required. Outstanding interpersonal skills, active listening, and problem-solving abilities help build client relationships and address customer needs effectively. These skills ensure that Tool Representatives can accurately recommend products, drive sales, and provide excellent service in a competitive market.
What are popular job titles related to Tool Representative jobs in Alberta? For Tool Representative jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Tool Representative jobs in Alberta look for? The top searched job categories for Tool Representative jobs in Alberta are:
Infographic showing various Tool Representative job openings in Alberta as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Hybrid job distribution.

Service Technician - Milwaukee Tool

Techtronic Industries (TTI)

Calgary, AB

CA$51K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Techtronic Industries TTI rating

8.2

Company rating: 8.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

129th of 487 rated machine equipment manufacturers


Job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Service Technician - Milwaukee Tool
Techtronic Industries Inc. | Milwaukee
Full-Time | Permanent |
5250 110 Ave SE, Calgary, AB T2C 5T5 | E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee, we're not just about delivering outstanding performance but also about creating exceptional development for our people. If you're passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it's at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we're a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you're starting out or bringing years of experience, we support your growth. Here, you'll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it's where careers accelerate, and potential is unlocked.

Job Description

Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product.

Set in a team environment, the position is fast paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results. On-the-job training is provided on more specialized products along with competitive wage and incentives tied to performance.

What You Will Do

  • Deliver best-in-class service to our customers

  • Logging in tools, assessing, and repairing tools

  • Follow standardize repair process

  • Prioritize in-branch repairs

  • Conduct warranty assessments and instant tool replacements

  • Meet productivity targets

  • Provide support to different departments and roles.

  • Continuously develop and maintain a strong product knowledge

  • Other duties as required

What You Will Bring

  • High school diploma or equivalent

  • Must possess mechanical aptitude and demonstrate repair experience

  • Strong computer skills

  • Highly organized and strong communication skills

  • Team-oriented and be capable of working independently

  • Overtime can be expected during busy times

  • Result focused, goal driven, and deliver results from an individual and team perspective

What You Will Benefit From

  • Extensive health benefits, including vision and dental care

  • Retirement Savings Plan with Employer Matching Contributions

  • Competitive base salary of $51,000 per year, plus eligibility for a 10% annual bonus.

  • Paid time off and employee discount programs

  • Annual $500 Wellness Program allowance

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.


What Techtronic Industries TTI employees say

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