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Toni And Guy Jobs (NOW HIRING)

Zenoti

Senior Customer Success Manager

Bellevue, WA

$90K - $100K/yr

... TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th ...

Zenoti

Director of Sales Mid Market

Seattle, WA

... TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th ...

Zenoti

Senior Customer Success Manager

Seattle, WA · On-site

$85K - $110K/yr

... TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th ...

TONI&GUY Hairdressing Defunct

Receptionist

Gilbert, AZ · On-site

$15.75 - $20.75/hr

Benefits/Perks Competitive Hourly Pay Career Growth Opportunities Fun and Energetic Environment Discount on Products and Services Job Summary We are looking for a friendly, welcoming receptionist ...

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Toni And Guy information

What is the difference between Toni And Guy vs Hair Stylist?

AspectToni And GuyHair Stylist
CredentialsTraining at Toni And Guy academies, certifications in cutting and coloringVaries; often includes cosmetology license or certification
Work EnvironmentSalons, fashion shows, editorial shootsSalons, freelance, events
Industry UsageBrand-specific salons, fashion industryGeneral industry term, broader scope
Common Search IntentBrand-specific careers, professional trainingGeneral career info, job opportunities

While Toni And Guy is a renowned salon brand offering specialized training and a distinct brand identity, a Hair Stylist is a broader term for professionals who cut, color, and style hair across various salons and settings. Toni And Guy stylists often have specific certifications from the brand, whereas Hair Stylists may have different credentials. Both roles work in salon environments, but Toni And Guy stylists may also work in fashion or editorial contexts.

What are the key skills and qualifications needed to thrive as a Toni & Guy hairstylist, and why are they important?

To thrive as a Toni & Guy hairstylist, you need formal cosmetology training, a valid cosmetology license, and a strong understanding of cutting, coloring, and styling techniques. Familiarity with industry-standard tools, salon management systems, and Toni & Guy proprietary methods is essential. Exceptional customer service, creativity, and effective communication set top stylists apart in this role. These skills ensure client satisfaction, uphold brand standards, and drive repeat business in a competitive salon environment.

What is a Toni & Guy hairstylist?

A Toni & Guy hairstylist is a professional trained by the international Toni & Guy salon brand, known for its high standards in hairdressing, cutting-edge techniques, and trendsetting styles. These stylists go through rigorous training programs at Toni & Guy academies, learning advanced cutting, coloring, and styling methods. They often work in Toni & Guy salons, providing services such as haircuts, coloring, styling, and consultations to clients. The brand is recognized globally for its fashion-forward approach and commitment to ongoing education in the hair industry.

What does a typical day look like for a stylist at Toni & Guy, and how do they collaborate with other team members?

As a stylist at Toni & Guy, your day typically involves a mix of scheduled client appointments, consultations, and ongoing education sessions. You will collaborate closely with receptionists, color technicians, and fellow stylists to ensure clients receive seamless service from arrival to departure. Teamwork is highly valued, with regular meetings and opportunities to learn from senior stylists and participate in creative projects. This collaborative environment not only supports professional development but also helps maintain the brand’s high standards of client care and fashion-forward styling.
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Toni And Guy jobs near you
Infographic showing various Toni And Guy job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Technical Support Specialist - VOIP solutions

Zenoti

Bellevue, WA

$45K - $70K/yr

Full-time

Re-posted yesterday

Job description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

We are seeking Technical Support Specialists to provide top-notch customer support for Zenoti's VOIP solution, Hyperconnect. You will work from our Seattle-area HQ, interfacing with customers to troubleshoot real-time communication issues, investigate network and browser-based problems, and guide customers through critical voice workflows. Your role will directly impact business continuity for clients and ensure the reliability of Hyperconnect during daily operations. This is a high-visibility role working on a high-growth product.

Key Responsibilities

  • Provide technical support to customers using Hyperconnect, with a focus on real-time troubleshooting and resolution
  • Analyze call quality issues (packet loss, jitter, latency, dropped calls) and escalate when necessary
  • Investigate end-user device setup issues (browser, OS, telephone, microphone/speaker, permissions)
  • Collaborate with internal engineering and product teams, and third-party providers, to escalate and triage VOIP-related bugs or service degradation
  • Document solutions and contribute to the Hyperconnect knowledge base and playbooks
  • Participate in shift coverage. Employees will work 40 hours per week but shift assignments range from 6am-6pm Monday-Saturday and 7am-5pm Sunday. Weekend assignments will rotate.
  • Act as an internal subject matter expert for Hyperconnect across the broader support team
  • Proactively identify and recommend improvements in product reliability and user experience
  • Will require broader knowledge of the Zenoti platform and participation in non-VOIP support activities as assigned.

Qualifications

Must-Have:

  • Customer service aptitude
  • Demonstrated sense of urgency
  • Aptitude for technical support, help desk, or NOC role supporting VOIP or real-time communication solutions
  • Familiarity with SIP, WebRTC, and browser-based voice interactions
  • Understanding of network concepts: firewalls, ports, packet inspection, DNS, NAT
  • Experience using tools such as Browser Dev Tools, Wireshark, or VOIP monitoring dashboards
  • Clear communication skills, both written and verbal – able to calmly explain complex technical topics
  • Ability to work on-site in Bellevue, WA in a rotating shift-based environment

Nice-to-Have:

  • Experience supporting Zenoti or other SaaS business management software
  • Exposure to appointment scheduling, contact center, or front-desk business processes
  • Experience in the retail or service industry
  • Prior work in a spa, salon, fitness, or wellness business
  • Familiarity with Twilio, Agora, or other CPaaS platforms
  • Basic scripting or familiarity with API interactions a plus
Zenoti Pay Range
$45,000—$70,000 USD

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.