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Toll Supervisor Jobs (NOW HIRING)

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

$18.45/hr

Works directly with other Toll Operations staff and Supervisors from other departments within ITRCC. Responsibilities: * General: o Performs all tasks safely, complies with all internal and external ...

ITR Concession Co LLC

Toll Supervisor I

South Bend, IN · On-site

$18.45/hr

Works directly with other Toll Operations staff and Supervisors from other departments within ITRCC. Responsibilities: * General: o Performs all tasks safely, complies with all internal and external ...

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

$18.45/hr

Works directly with other Toll Operations staff and Supervisors from other departments within ITRCC. Responsibilities: * General: o Performs all tasks safely, complies with all internal and external ...

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

$18.45/hr

Works directly with other Toll Operations staff and Supervisors from other departments within ITRCC. Responsibilities: * General: o Performs all tasks safely, complies with all internal and external ...

ITR Concession Co LLC

Toll Supervisor I

South Bend, IN · On-site

$18.45/hr

Works directly with other Toll Operations staff and Supervisors from other departments within ITRCC. Responsibilities: * General: o Performs all tasks safely, complies with all internal and external ...

ITR Concession Co LLC

Toll Supervisor I

Elkhart, IN · On-site

$18.45/hr

Works directly with other Toll Operations staff and Supervisors from other departments within ITRCC. Responsibilities: * General: o Performs all tasks safely, complies with all internal and external ...

ITR Concession Co LLC

Toll Supervisor I

Hammond, IN · On-site

$18.45/hr

Works directly with other Toll Operations staff and Supervisors from other departments within ITRCC. Responsibilities: * General: o Performs all tasks safely, complies with all internal and external ...

State of New Hampshire

TOLL SHIFT SUPERVISOR

Hampton, NH · On-site

$17.81 - $23.39/hr

Stateof New Hampshire Job Posting Department of Transportation Bureau of Turnpikes Hampton Toll Plaza / Hampton, NH TOLL SHIFT SUPERVISOR Position#21668 $17.81/hour - $23.39/hour *See total ...

Cameron County

TOLL COLLECTOR

Brownsville, TX · On-site

... supervisors, vendors, and other departments in regards to bridge policies and activities. Explains policies and procedures. Additional Functions Performs other related duties as required. Minimum ...

Cameron County

TOLL COLLECTOR

Brownsville, TX · On-site

$29K/yr

... supervisors, vendors, and other departments in regards to bridge policies and activities. Explains policies and procedures. Additional Functions Performs other related duties as required. Minimum ...

CAI

Toll Equipment Technician II

Portage, IN · On-site

$26.50/hr

Assists Senior Technicians Toll Supervisors with equipment installation and testing at existing and new tolling sites * Provides training and mentoring to technicians on proper procedures, equipment ...

CAI

Toll Equipment Technician II

Portage, IN · On-site

Assists Senior Technicians Toll Supervisors with equipment installation and testing at existing and new tolling sites * Provides training and mentoring to technicians on proper procedures, equipment ...

TransCore

Toll By Plate Supervisor

Harrisburg, PA · On-site

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Supervisor to join our Toll By Plate Department in Harrisburg, Pennsylvania. Job Summary: This is an ...

TransCore

Toll By Plate Supervisor

Harrisburg, PA · On-site

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Supervisor to join our Toll By Plate Department in Harrisburg, Pennsylvania. Job Summary: This is an ...

ITR Concession Co LLC

Inlane Agent I

Elkhart, IN · On-site

$18.44/hr

Level 2 (including level 1): o Train on-boarded toll supervisor agents and other supervisors o Identify and recommend and assist with the implementation of improvements to gain operations ...

prwt

Part Time Toll Collection

Philadelphia, PA

Reports toll violations, abnormalities, and unusual situations and malfunctions of equipment to the Plaza Supervisor. Responsible for complying with client Polices, Rules and Regulations. Collects ...

prwt

Part Time Toll Collection

Philadelphia, PA · On-site

Reports toll violations, abnormalities, and unusual situations and malfunctions of equipment to the Plaza Supervisor. Responsible for complying with client Polices, Rules and Regulations. Collects ...

State of New Hampshire

TOLL ATTENDANT I

Hampton, NH · On-site

$14.79 - $19.23/hr

Provides security for toll revenue collected in order to ensure accountability of all funds to be turned into the Supervisor. Observes and receives reports on potential traffic hazards, road ...

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Toll Supervisor information

See salary details

$12

$30

$55

How much do toll supervisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for toll supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What is a toll supervisor?

Toll Supervisors are responsible for overseeing the daily operations of toll collection facilities, such as highway toll booths or bridges. They manage toll collectors, handle customer service issues, ensure accurate cash handling, and make sure that all policies and safety procedures are followed. Toll Supervisors also prepare reports, resolve equipment issues, and may assist in hiring and training staff. Their role is essential to ensure efficient and secure toll operations while providing good service to the public.

What are the key skills and qualifications needed to thrive as a toll supervisor?

To thrive as a Toll Supervisor, you need experience in cash handling, staff supervision, and operational management, often supported by a high school diploma or equivalent. Familiarity with toll collection systems, point-of-sale software, and reporting tools is typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and resolve customer issues efficiently. These skills ensure smooth toll operations, accurate revenue collection, and a positive experience for both staff and motorists.

What are some common challenges faced by toll supervisors, and how can they be effectively managed?

Toll Supervisors often deal with challenges such as managing a diverse team of toll collectors, ensuring accurate cash handling, and responding to customer concerns or disputes. Additionally, supervisors must address technical issues with toll equipment and maintain smooth operations during peak traffic times. Effective management involves clear communication, regular staff training, and proactive problem-solving to maintain efficiency and minimize errors. Building strong relationships with both staff and upper management also helps in addressing issues promptly and ensuring a positive work environment.

What is the difference between Toll Supervisor vs Toll Collector?

AspectToll SupervisorToll Collector
ResponsibilitiesOversees toll operations, manages staff, ensures compliance, handles escalationsCollects tolls from drivers, operates toll booths, provides customer service
Required CredentialsHigh school diploma, experience in toll operations, leadership skillsHigh school diploma or equivalent, basic math skills, customer service experience
Work EnvironmentSupervisory role at toll plazas, involves management and coordinationFrontline position at toll booths, direct interaction with drivers

The main difference is that Toll Supervisors oversee toll operations and manage staff, while Toll Collectors focus on collecting tolls and assisting drivers. Supervisors handle administrative tasks and ensure smooth operations, whereas Collectors are primarily customer-facing roles. Both roles are essential in toll industry operations but differ in responsibilities and scope.

More about Toll Supervisor jobs

What states have the most Toll Supervisor jobs?

States with the most job openings for Toll Supervisor jobs include:

What are popular job titles related to Toll Supervisor jobs?

For Toll Supervisor jobs, the most frequently searched job titles are:

Toll Supervisor jobs near you
Infographic showing various Toll Supervisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.

Toll Supervisor I

Angola, IN • On-site

ITR Concession Co LLC
Trucking • 201 - 500 employees
Learn more about ITR Concession Co LLCexternal

$18.45/hr

Full-time

Re-posted 6 days ago

Job description

ITRCC is dedicated to delivering outstanding customer service that is built around our core values: Community, Actions, Reliability, Excellence, and Safety. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to offer a safer and more efficient way of commuting.

Why we’re different: ITRCC’s efficiency relies on our team members; at the ITRCC you won’t just be part of a company, you will be part of a family who respects their members and strives to cultivate sustainability. We are actively involved in the community and care for the wellbeing of our team members. We understand the importance of work/life balance while offering hybrid schedules for flexibility and productivity.

Summary:

Responsible for traffic management at assigned toll plazas to ensure efficient flow of traffic.

Relationships:

• Directly reports to the Toll Operations Assistant Area Manager.

• Works directly with other Toll Operations staff and Supervisors from other departments within ITRCC.

Responsibilities:

• General:

o Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC’s safety culture, attends all

safety training, and completes all compliance trainings as required by ITRCC.

o Upholds ITRCC’s core values: Community, Actions, Reliability, Excellence and Safety (CARES).

• Level 1(including General):

o Manage Traffic Management/Customer Service/Roadside Toll Collection System.

o Manager Plaza Operations (Master Fund Verifications, Breaks, Gate Replacements, Trouble Tickets, etc).

o Perform administrative Tasks (Scheduling, Payroll, Training and Development, Safety Compliance, Recaps, weekly and monthly reporting, , etc.)

o Use Communications - Written and Verbal, Radio Usage, Cross-Department Reporting.

o Interact with customers professionally and efficiently.

o Utilize company vehicles and assist in maintenance schedule and regular inspections of vehicle conditions.

o Perform general office housekeeping.

o Ensuring the safety of all toll collectors.

o Ensure plaza configurations are accurate at all times and performs and logs routine plaza checks.

o Monitor transactions and payment types via Remote Console.

o Serve as liaison between the TMC and field to report disabled vehicles and / or incidents.

o Observe for safety issues and

Qualifications:

• High school diploma/ GED

• Must have proven organization skills.

• Must possess effective communication skills both written and orally.

• Must possess the knowledge and skill necessary to effectively perform on the job training for new hires.

• Knowledge and experience in Microsoft Word, Excel, and Outlook

• Ability to apply company policies in a consistent manner with the best interest of the company in mind.

• Must possess the ability to manage in a fast-paced high stress environment while providing a high level of customer focus.

• Must be able to lift and carry weights up to 50 lbs. along with other physical duties involving pushing, pulling and lifting.

• Must possess and maintain a valid driver's license.

Qualifications: (required)

• Basic computer skills

• Ability to read and comprehend documents

• Strong problem-solving skills

• Ability to communicate effectively in both written and verbal form

• Valid driver’s license

Desirable Experience:

• Level 1: 1-2 years of relevant work experience

Working Conditions:

• This position requires: (Frequent est. 5 hrs per shift)

 Heavy: Standing, Walking and Sitting

 Heavy: Talking and Hearing

 Medium Physical Effort

 Heavy Computer usage

 Working area is inside and outside.

 Heavy phone and radio usage.

 Travel time required may be up to 10%