Toll Administrator Jobs (NOW HIRING)

Stateof New Hampshire Job Posting
Department of Transportation
Bureau of Turnpikes
Hampton Toll Plaza / Hampton, NH
TOLL SHIFT SUPERVISOR
Position#21668
$17.81/hour - $23.39/hour
*See total compensation information at the bottom of announcement.
~ NEW HAMPSHIRE DOT ~
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NHDOT Recruitment Brochure
The State of New Hampshire, Department of Transportation, Bureau of Turnpikes, has a full-time vacancy for a Toll Shift Supervisor.
SUMMARY:
To manage, oversee and supervise the operation of a toll plaza on the NH Turnpikes System, to include security, revenue, traffic counts, personnel and public contact during a designated shift.
YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
MINIMUM QUALIFICATIONS
Education/Experience: Equivalent combination of 1 year of education and experience after completion of high school
License/Certification: Valid driver's license
Other Requirements:
1. Motor Vehicle Record (MVR) must meet the minimum standards as established by the hiring agency.
2. Must be able to stand for most of the shift
3. Must be able to frequently bend, stretch, grip, reach, and twist
4. Must be able to occasionally lift up to 50 pounds
5. Must be able to work exposed to various climates
6. Must maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority
Trainee Option: Not applicable
PREFERRED QUALIFICATIONS: Experience supervising and evaluating staff, and planning, coordinating, and directing work. Experience involving the handling of cash and making change.
AFTER-HIRE REQUIREMENTS: None
CAREER ADVANCEMENT OPPORTUNITIES: In-Band Advancement Available: ☐ Yes ☒ No Criteria:
Broad Group Level Advancement Available: ☐ Yes ☒ No Criteria:
DISCLAIMERS: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title. The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.
RESPONSIBILITIES:
Performs supervisory functions at one or more toll plazas with responsibility for toll collection activities and training in compliance with Bureau procedures related to personnel and toll collection.
Manages the security and accountability of toll revenue, access to the toll facility building, grounds and booths. Verifies revenue dates and prepares toll revenue for pick up by the contracted money vendor.
Supervises work performance of subordinate employees, recommends leave and conducts performance evaluations.
Prepares weekly work schedules for review by toll management and assigns and schedules toll personnel according to traffic demands as needed. Performs toll collection for continuity of operations when needed.
Summarizes final audit reports to identify and recommend training based on performance and program objectives.
Monitors and reports Toll Collection System (TCS) malfunctions or anomalies to the contracted TCS vendor using Maintenance Online Management System (MOMS) or by directly contacting the TCS vendor to address system malfunctions that may result in loss of toll revenue.
Prepares records and reports involving but not limited to safety, state property damage, TCS equipment functionality and traffic statistics.
Communicates information to the Transportation Management Center (TMC) to report weather events, motor vehicle accidents, and traffic delay information or request emergency services for the motoring public.
Coordinates building maintenance repairs with Maintenance Mechanic personnel and performs and organizes housekeeping duties and snow clearing in and around the tollbooth and within the toll plaza.
For assistance creating your talent profile or applying online please contact James Roberg, Administrator, at (603) 271-8025 or James.G.Roberg@dot.nh.gov
For additional information please contact Nicholas Alexander, Administrator, at (603) 485-3806 or at Bureau70@dot.nh.gov .
*TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
See this link for details on State-paid health benefits:
https://www.das.nh.gov/hr/benefits.aspx
Value of State's share of Employee's Retirement: 12.87% of pay
Other Benefits:
*Dental Plan at minimal cost for employees and their families ($500-$1800 value)
* Flexible Spending healthcare and childcare reimbursement accounts
*State defined benefit retirement plan and Deferred Compensation 457(b) plan
*Work/life balance flexible schedules, paid holidays and generous leave plan
*$50,000 state-paid life insurance plus additional low-cost group life insurance
*Incentive-based Wellness Program (ability to earn up to $500)
Total Compensation Statement Worksheet:
https://www.das.nh.gov/jobsearch/compensation-calculator.aspx
Want the specifics? Explore the Benefits of State Employment on our website:
https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf
https://www.das.nh.gov/hr/index.aspx
EOE
TDD Access: Relay NH1-800-735-2964