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Tms Application Support Analyst Jobs (NOW HIRING)

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Application Support Analyst

Alexandria, VA · On-site

DESCRIPTION The Application Support Analyst will be a specialist with Association Management Software (AMS) and will work with staff, members and vendors to ensure database effectiveness and ...

33Floors

Application Support Analyst

Charlotte, NC · On-site

$50K/yr

Application Support Analyst Internal Title: Analyst, Support Location: Charlotte, NC Type: Full-Time, Salaried Salary: $50,000.00 per year and up, DOE About the Company Founded in 2011, 33Floors is ...

33Floors

Application Support Analyst

Charlotte, NC · On-site

$50K/yr

Application Support Analyst Internal Title: Analyst, Support Location: Charlotte, NC Type: Full-Time, Salaried Salary: $50,000.00 per year and up, DOE About the Company Founded in 2011, 33Floors is ...

33Floors

Application Support Analyst

Charlotte, NC

$50K/yr

Application Support Analyst Internal Title:Analyst, Support Location: Charlotte, NC Type: Full-Time, Salaried Salary: $50,000.00 per year and up, DOE About the Company Founded in 2011, 33Floors is ...

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Tms Application Support Analyst information

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How much do tms application support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for tms application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

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For Tms Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Tms Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Application Support Analyst

New York, NY • On-site

Tata Consultancy Service Limited
IT Services • 10K+ employees
Learn more about Tata Consultancy Service Limitedexternal

$95K - $120K/yr

Full-time

Posted 18 days ago

Key responsibilities

  • Provide dedicated desk-aligned application support for Primary Markets deal execution and syndication applications.

  • Proactively monitor trade execution workflows, investigate incidents, and escalate issues to ensure minimal disruption to business.

  • Collaborate with business and technology teams to support application fixes, upgrades, and deployment, and maintain documentation of processes and incident logs.

Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Application Support Analyst
The Application Support Analyst will be dedicated to Capital Markets initiatives, aligned with the desk, and responsible for ensuring stability, resiliency, and seamless execution of deal-related applications used in Primary Markets (New Issue / Syndication). This role partners closely with syndicate, origination, sales, operations, and technology teams to deliver timely production support, issue resolution, and workflow improvements for business-critical deal execution platforms. The candidate is expected to have strong business knowledge of capital markets processes, excellent troubleshooting ability, and the communication skills needed to interact with front-office stakeholders under time-sensitive conditions. They act as the first line of defense for application stability, ensuring issues are identified, escalated, and resolved efficiently, while also contributing to enhancements and user adoption of the platform.
Responsibilities Include:
• Provide dedicated desk-aligned application support for Primary Markets deal execution and syndication applications.
• Partner with syndicate desk, sales, organization and operations teams to support live deal execution in a high-pressure environment.
• Proactively monitor critical trade execution workflows to ensure timely identification and resolution of production issues.
• Triage, investigate, and resolve application incidents; escalate to development teams where required, ensuring minimal disruption to business.
• Collaborate with business stakeholders to capture issues, requirements, and feedback, aligning them with support and enhancement priorities.
• Coordinate with technology teams to deliver application fixes, patches, and upgrades.
• Provide end-user training and knowledge transfer sessions to ensure effective adoption and smooth desk operations.
• Maintain strong documentation of processes, incident logs, and resolution steps for knowledge reuse.
• Support release testing, business validation, and readiness for new features and workflows.
• Serve as a trusted technology partner to the desk, helping optimize deal execution efficiency and application usage.
Application Runtime Support (.NET / Java)
• Support runtime environments for applications built on .NET or Java, including logs, configurations, performance tuning, and JVM/.NET CLR environment understanding.
• Assist during release deployments, troubleshooting environmental issues impacting banking services.
• Ensure smooth integration of applications with infrastructure components such as caching, web servers, and databases.
Operational Excellence & Monitoring
• Implement monitoring and alerting using enterprise-grade tools (e.g., AppDynamics, Splunk, Dynatrace, SiteScope).
• Analyze incidents, perform root-cause analysis, and implement preventive measures.
• Maintain infrastructure documentation, SOPs, knowledge articles, and DR runbooks.
Qualifications:
• Knowledge and hands-on experience with Capital Markets / Primary Markets deal execution is strongly required (5+ years preferable).
• Strong understanding of New Issue, Book Building, and Syndication workflows in Fixed Income and Equities.
• Prior experience providing desk-aligned production support in a trading floor or capital markets environment.
• Excellent troubleshooting skills; ability to resolve critical production issues quickly under pressure.
• Strong communication and relationship-building skills; able to interact confidently with front-office users.
• Knowledge of bond fundamentals and capital markets execution processes is mandatory.
• Ability to document workflows, create knowledge repositories, and provide effective training.
• Highly organized, detail-oriented, with the ability to manage multiple issues and requests simultaneously.
• Prior experience with vendor platforms for deal execution (e.g., Ipreo / Primary Portal / Dealogic) is a plus
Salary Range- $95,000-$120,000 a year

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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US

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