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Titan Technologies Jobs (NOW HIRING)

Titan Technologies

IT HelpDesk Technician

Derwood, MD · Hybrid

Titan Technologies has an immediate opportunity for a knowledgeable and organized IT Helpdesk Technician. We are seeking an experienced helpdesk technician with a strong understanding of a Windows ...

Titan Technologies

Senior Network Engineer

Huntsville, AL · On-site

$102K - $140K/yr

Zen Strategics, a Titan Technologies company, is searching for a Senior Network Engineer on an effort supporting our Federal Government Client in Huntsville, AL. The ideal candidate will provide ...

Titan Technologies

VP, Contracts

Reston, VA · On-site

VP, Contracts Titan Technologies, LLC is hiring! We are seeking a dynamic, strategic Vice President of Contracts to lead Titan's contracts & subcontracts function for contract negotiation, analysis ...

Titan Technologies, LLC

$95K - $129K/yr

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software ...

Titan Technologies, LLC

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software ...

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Titan Technologies information

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$17

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How much do titan technologies jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for titan technologies in the United States is $27.17, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $30.77 per hour, depending on experience, location, and employer.

What is Titan Technologies?

Titan Technologies is a company specializing in providing advanced technology solutions and services, often focusing on areas such as IT consulting, managed services, cybersecurity, and digital transformation for various industries. Their offerings may include software development, cloud computing, data analytics, and technical support. The company aims to help organizations improve efficiency, security, and innovation through tailored technology solutions. Specific services and areas of expertise may vary, so it's recommended to visit their official website for the most up-to-date information.

What are the key skills and qualifications needed to thrive as a technology consultant at Titan Technologies?

To thrive as a Technology Consultant, you need a strong background in IT solutions, project management, and business analysis, often supported by a relevant degree and industry certifications. Familiarity with enterprise systems, cloud platforms, and consulting frameworks such as ITIL or PMP is typically required. Excellent communication, problem-solving, and client relationship skills make you stand out in this role. These competencies are essential for delivering tailored technology solutions and ensuring client satisfaction in a dynamic consulting environment.

What are some common challenges faced by IT professionals working at technology consulting firms like Titan Technologies?

IT professionals at technology consulting firms such as Titan Technologies often encounter challenges like managing multiple client projects with competing deadlines and adapting quickly to new technologies or industries. The work environment is typically fast-paced and requires strong communication and collaboration skills, as teams often work across different departments and client organizations. Successfully navigating changing client requirements and expectations is crucial, and those who are flexible and proactive tend to thrive in these settings.

What is the difference between Titan Technologies vs Network Technician?

AspectTitan TechnologiesNetwork Technician
Required CertificationsCompTIA A+, Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA (often required)
Work EnvironmentOffice, data centers, client sitesClient sites, offices, data centers
Industry UsageIT services, technology companiesTelecommunications, IT support
Job FocusIT infrastructure, system setup, troubleshootingNetwork setup, maintenance, troubleshooting

Both roles involve network and IT infrastructure work, with overlapping certifications and work environments. Titan Technologies typically refers to a company or broader IT services provider, while a Network Technician is a specific role focused on network setup and maintenance. Understanding these differences helps job seekers target the right opportunities in the IT industry.

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Titan Technologies jobs near you
Infographic showing various Titan Technologies job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, 3% Contract, and 1% Nights. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $56,512 per year, or $27.2 per hour.

IT HelpDesk Technician

Titan Technologies

Derwood, MD • Hybrid

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Titan Technologies has an immediate opportunity for a knowledgeable and organized IT Helpdesk Technician. We are seeking an experienced helpdesk technician with a strong understanding of a Windows-based AD/Azure network environment, Lenovo and Dell PC hardware, a general knowledge of IT operations and remote tools, and the Windows 11 operating systems. Our employees operate on a hybrid schedule, blending a traditional office-based model and remote work.

The successful candidate will join a team of knowledgeable and organized Customer Service Technicians supporting a large call center. This role requires a customer service-oriented professional who can easily follow instructions and guidance, quickly resolve IT-related issues and ensure systems, hardware, and software are functioning optimally. The IT Helpdesk Technician will be responsible for answering calls, creating tickets using an ITSM tool, callbacks, updating the knowledge database, etc.

Duties and Responsibilities:

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions using a combination of templates and response plans.
  • Determine the best solution based on the issue and details provided by customers.
  • Walk the customer through the problem-solving process.
  • Direct unresolved issues to the next level of support personnel.
  • Record events and problems and their resolution into the Incident management system.
  • Follow-up and update customer status and information.
  • Pass on any feedback or suggestions by customers to the appropriate internal team lead and manager.
  • Identify and suggest possible improvements on procedures so that they be added to the knowledge database.
  • Install and configure computer hardware, software, systems, networks, printers, and scanners.
  • Report outage based on incomings/emails to team lead so that a broadcast can be created and issue escalated to management.
  • Maintain a high level of customer service at all times.

You MUST have:

  • Experience providing end user support
  • Experience working with a ticketing system
  • Experience troubleshooting extensively in Microsoft Operating Systems
  • Experience troubleshooting extensively in Microsoft Domain environments
  • Experience in producing network diagrams as well as documentation for other IT projects
  • Hybrid work – Must be able to split time between working at the company’s physical office location and working remotely.
  • Professional appearance, great customer service, and strong communication skills.
  • Excellent written and verbal communication skills required.
  • Ability to work independently with minimal supervision.

It’s GREAT if you also have:

  • Working knowledge in one or more of the following technologies:
    • Active Directory Tools
    • Remote Tools
    • Microsoft Office 365 Suite
    • Microsoft Copilot
  • Desired Certifications include:
    • CompTIA A+ Certification
    • CompTIA Security + Certification
    • ITIL Foundation Course
    • HDI Customer Service Certification

Education:

  • High school diploma or GED required.

Company Description:

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!

Titan is proud to be a Service-Disabled Veteran Owned Business.

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