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Timken Mercy Medical Center Jobs (NOW HIRING)

Mercy Medical Center

Medical Assistant

Annapolis, MD · On-site

$30.79/hr

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for ...

Mercy Medical Center

Medical Assistant

Cockeysville, MD · On-site

$30.79/hr

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for ...

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How much do timken mercy medical center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for timken mercy medical center in the United States is $29.93, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $30.53 per hour, depending on experience, location, and employer.

What is the difference between Timken Mercy Medical Center vs Timken Mercy Medical Center Radiologic Technologist?

AspectTimken Mercy Medical CenterTimken Mercy Medical Center Radiologic Technologist
CredentialsVaries by role, generally includes healthcare certificationsRequires ARRT certification and state licensure
Work EnvironmentHospital setting, patient care areasImaging departments, patient rooms
Industry UsageHealthcare provider offering diverse medical servicesSpecialized medical imaging role within the hospital

Timken Mercy Medical Center is a healthcare facility providing a wide range of medical services, while the Timken Mercy Medical Center Radiologic Technologist is a specialized role focused on medical imaging. The technologist requires specific certifications and works primarily in imaging departments, whereas the hospital employs various healthcare professionals across multiple departments.

What types of interdisciplinary collaboration can I expect while working at Timken Mercy Medical Center?

At Timken Mercy Medical Center, employees regularly collaborate with a diverse team of healthcare professionals, including physicians, nurses, therapists, and administrative staff. Interdisciplinary teamwork is essential for delivering high-quality patient care, especially in fast-paced departments like emergency, surgical, and intensive care units. Team huddles, case conferences, and cross-departmental meetings are common, fostering open communication and shared decision-making. This collaborative environment not only enhances patient outcomes but also provides valuable learning opportunities and professional growth for staff.

What is Timken Mercy Medical Center?

Timken Mercy Medical Center, now known as Mercy Medical Center, is a hospital located in Canton, Ohio. The hospital provides a wide range of healthcare services including emergency care, surgery, maternity, and specialized medical treatments. It is part of the Cleveland Clinic health system and is known for its commitment to quality patient care and community health initiatives. The facility has a long history of serving the local community and continues to offer advanced medical technology and compassionate care.

What are the key skills and qualifications needed to thrive as a healthcare professional at Timken Mercy Medical Center, and why are they important?

To thrive as a healthcare professional at Timken Mercy Medical Center, you need a solid grounding in medical knowledge, clinical skills, and relevant healthcare licensure or certification. Familiarity with hospital information systems, electronic health records (EHRs), and standard medical equipment is typically required. Strong interpersonal skills, teamwork, and the ability to manage stress are crucial for providing compassionate patient care in a collaborative environment. These competencies ensure high standards of safety, efficiency, and patient satisfaction within the medical center.
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Timken Mercy Medical Center jobs near you
Infographic showing various Timken Mercy Medical Center job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 8% Full Time, 80% Part Time, 1% Temporary, 8% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $62,258 per year, or $29.9 per hour.
Call Center Operator - Healthcare

Call Center Operator - Healthcare

Mercy Medical Center

Lutherville, MD

$26.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Summary


Join Our Team at Mercy Medical Center – Now Hiring a Call Center Operator for our Lutherville location! 

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.


Responsibilities


The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a  key component to the overall patient experience. Responsibilities include:

  • Provide high quality customer service on every call
  • Promote teamwork and call center success
  • Responsible for satisfying the customer and maintaining the image of Mercy Medical Center.
  • Scheduling office appointments and procedures
  • Taking accurate phone messages
  • Making reminder calls to patients per office protocol
  • Taking accurate Rx refill requests and sending them through Epic to provider pools
  • Ensure referrals are in the system for upcoming appointments
  • Flag offices for patients coming with high balances
  • Sending out new patient packets
  • Scanning documents
  • Working workqueues (WQs)
  • Recommending workflow efficiencies to improve the patient experience
  • Provide patients with information on physicians, directions to locations and educational materials
  • Answer patients or physicians questions
  • Interviews callers to obtain full understanding of what information is being requested

This position requires a self-directed individual with comprehensive knowledge of insurance requirements, customer service skills, problem solving and the ability to multi-task. 


Requirements
  • High School Diploma or GED
  • A minimum of one year experience preferably in a medical office setting
  •  

Min
USD $17.83/Hr.
Max
USD $26.75/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Reimbursement for tuition, books and fees
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Qualifications:
  • High School Diploma or GED
  • A minimum of one year experience preferably in a medical office setting
  •  
Education:UNAVAILABLEEmployment Type: FULL_TIME

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