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Time Jobs (NOW HIRING)

As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management, agent utilization management, reporting, and ...

Real-Time Trader Location: New York, City The Real-Time Trader is responsible for maximizing real-time revenues across the Company's generation portfolio. This includes trading physical power ...

Thank you for your interest in Earthbound Brands! We're the brand behind the brand in the ever-evolving retail industry. As a product, design and licensing agency , we credit our expertise to decades ...

Company Description Esolvit is a global leader in consulting, technology, application development, outsourcing and staffing solutions. ESolvit has successfully delivered solutions of the highest ...

Lost Time Adjuster

Phoenix, AZ · On-site +1

$70K - $83K/yr

This individual will effectively review Lost Time claims and determine appropriate action for resolution. Responsibilities: * Manage desk- and caseload of claims in an efficient and professional ...

Lost Time Adjuster

Atlanta, GA · On-site +1

$70K - $83K/yr

This individual will effectively review Lost Time claims and determine appropriate action for resolution. Responsibilities: * Manage desk- and caseload of claims in an efficient and professional ...

Lost Time Adjuster

Madison, WI · On-site +1

$70K - $83K/yr

This individual will effectively review Lost Time claims and determine appropriate action for resolution. Responsibilities: * Manage desk- and caseload of claims in an efficient and professional ...

Peak-Time Teller

Pell City, AL · On-site

$13.50 - $16.75/hr

Peak-Time Teller (Part-Time) Job Overview Position Code PTTELL Department Retail Department Reports To Branch Manager Officer/Non-Officer Non-Officer FLSA Category Non-Exempt Employee Work Location ...

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Time information

What is a time job?

Time jobs typically refer to roles that involve tracking, managing, or analyzing time and schedules within an organization. These positions may include timekeepers, schedulers, or time management specialists who ensure accurate recording of work hours, coordinate shift schedules, and help maintain compliance with labor regulations. Effective time management in these roles is critical for productivity, payroll accuracy, and smooth operations. Depending on the industry, time jobs can range from administrative support to specialized project management roles.

What are the key skills and qualifications needed to thrive as a time manager, and why are they important?

To thrive as a Time Manager, you need excellent organizational, planning, and prioritization skills, often supported by experience in project or administrative management. Familiarity with scheduling tools like Microsoft Outlook, Google Calendar, and project management software such as Asana or Trello is typically required. Strong communication, attention to detail, and adaptability are crucial soft skills for effective coordination and problem-solving. These competencies ensure tasks are completed efficiently, deadlines are met, and organizational productivity is maximized.

What are some common challenges faced by time management specialists, and how can they be addressed in a team environment?

Time Management Specialists often navigate challenges such as balancing competing deadlines, managing interruptions, and coordinating schedules across various departments. To address these, it's important to implement clear communication protocols and leverage productivity tools that provide transparency into everyone's workload. Successful specialists foster a collaborative culture by regularly aligning priorities with team members and proactively identifying bottlenecks. This approach not only streamlines workflows but also encourages accountability within the team.

What cities are hiring for Time jobs?

Cities with the most Time job openings:

What are the most commonly searched types of Time jobs?

The most popular types of Time jobs are:

What states have the most Time jobs?

States with the most job openings for Time jobs include:

Infographic showing various Time job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Real-Time Analyst

Chewy

Richardson, TX • On-site

Full-time

Posted 21 days ago


Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers


Job description

Job Description:
Workforce Specialist 2 (RTA2)
Our Opportunity:
As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management, agent utilization management, reporting, and analytics leveraging understanding of contact center operations and workforce management principles. You will provide leadership teams with timely, accurate reports on intraday performance and impacts to maximize the ability for customer service to achieve their business objectives.
What you'll do:
  • Continuously analyzes business activities in real-time re-forecasting to execute countermeasures to maximize balance of service levels and occupancy.
  • Make necessary adjustments in staffing plans and coordinates with operations teams to achieve service level goals and business objectives.
  • Deliver bridges, synopsis, insights, and plans of action for forecasting and planning and operational activities intraday and post-mortem to support continuous improvement of Customer Service performance results.
  • Oversee and manages real time response to events such as technical outages, application failures, unanticipated facilities closures (safety related), and escalates to appropriate internal and external teams when needed.
  • Monitor and process real-time requests and adherence, including generation of real-time absenteeism, NCNS, appropriate notification and occurrence reporting.
  • Collaborates with Operations and WFM teammates to identify areas of innovation and continuous improvement opportunities in forecasting, planning and executions of customer service activities.
  • Engage in Chewtopian level communications with agents and operations when monitoring/addressing agent behaviors in a consistent and supportive engagement.
  • Creates a positive work environment that fosters successful customer service team performance. Display empathy, patience and understanding while providing accurate guidance to agents and teammates.
  • Be an ambassador of the spirit and intent of the Chewy Operating Principles
  • Commit to learning and developing yourself to better Chewy as a whole!
  • Expand knowledge to execute solid tactical Real Time Management understanding & application
  • Support any assignments as needed.

What you'll need:
  • 2+ years call center Workforce Management experience in contact centers or equivalent experience
  • Solid understanding and competency of real time management of a contact center including managing agent availability, forecast v. actual for volume, handle time and capacity to deliver balanced business targeted SLAs and Occupancies
  • Uses solid understanding of key business indicators such as response time, efficiency and optimization metrics and productivity to make best decision in the moment without additional supervisory review
  • Understanding of prescriptive and descriptive analysis, predictive analysis, fundamentals of statistics, forecasting and data architecture
  • Confident making decisions in ambiguous situations without specific direction on how to reach a solution based on changing contact center performance conditions.
  • Good written and verbal communications to be able to work with all levels of the Customer Service Organization clearly concisely from agent to Senior Leadership.
  • Proficient in Microsoft Office Suite, including manipulating data, creating reports, visualizations, and presentations from scratch.
  • Flexibility to participate in a schedule required to support a 24x7 contact center (open schedule availability for 1st, 2nd or 3rd shift).
  • 1 year+ Experience with Workforce Management (back office functionality) platform is recommended (e.g. Kronos, Verint or NICE)
  • Ability to work independently and meet deadlines.
  • No corrective actions in the past 180 days [Internal Only]

Bonus:
  • Associates degree or higher preferred business administration, finance, or statistics.
  • Proficient in data management - SQL, Python, VBA, Tableau, macros, pivot tables, pivot charts

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011