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Tier Tech Jobs in Michigan (NOW HIRING)

Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network ... Surgical Technologist Certification is required within six months of employment. Visit www ...

Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network ... Surgical Technologist Certification is required within six months of employment. Visit www ...

Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network ... Surgical Technologist Certification is required within six months of employment. Visit www ...

Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network ... Surgical Technologist Certification is required within six months of employment. Visit www ...

Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network ... Surgical Technologist Certification is required within six months of employment. Visit www ...

Showing results 41-60

Tier Tech information

What is a tier tech?

Tier Techs, or Tier Technicians, are IT professionals responsible for providing technical support at different levels, often classified as Tier 1, Tier 2, or Tier 3. Their primary role is to resolve hardware, software, and network issues for end-users, escalating complex problems to higher-tier support when needed. Tier Techs may work in help desks, IT departments, or managed service providers, ensuring smooth technology operations. The specific responsibilities can vary depending on the tier, with higher tiers handling more advanced and specialized issues.

What are the key skills and qualifications needed to thrive as a tier tech, and why are they important?

To thrive as a Tier Tech, you need strong troubleshooting abilities, foundational IT knowledge, and relevant certifications such as CompTIA A+ or Network+. Familiarity with ticketing systems, remote desktop tools, and operating system management is typically required. Excellent communication, patience, and problem-solving skills help in effectively assisting users and collaborating with team members. These skills are crucial to efficiently resolve technical issues, minimize downtime, and ensure user satisfaction.

What are some common challenges faced by tier techs when troubleshooting customer issues, and how can they overcome them?

Tier Techs often encounter challenges such as unclear customer descriptions of technical problems, high ticket volumes, and the need to prioritize urgent issues. Overcoming these challenges requires strong communication skills to extract relevant information, effective time management, and a systematic troubleshooting approach. Collaborating closely with other support tiers and documenting solutions thoroughly can also help Tier Techs provide better service and resolve issues efficiently.

What cities in Michigan are hiring for Tier Tech jobs?

Cities in Michigan with the most Tier Tech job openings:

Buyer - Directed Content & Integrated Assembly (Tier II)

Dearborn, MI • On-site

Ford Motor Company
Motor Vehicle Manufacturing • 10K+ employees

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago


Ford Motor Company rating

7.6

Company rating: 7.6 out of 10

Based on 530 frontline employees who took The Breakroom Quiz


Job description

Buyer - Directed Content & Integrated Assembly (Tier II) Interiors We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles.

Come build what matters. In this position... Project manager / lead for Directed Tier 2 (DT2) turnover & suppliers for Interior Cockpit and trim team

Ensure robust tracking of DT2 costs within Interior components, TVM delivery, and coordination with Tier 1 buyers & suppliers of costs, claims, multi-party agreements (MPAs). Responsible for unique sourcing components as required - including Digital scent modules, police modification parts, etc. Lead for various cockpit projects throughout the year as required.

What you'll do... Major Roles & Responsibilities for this position includes but is not limited to: Lead exercise and process of collecting and analyzing Directed Tier 2 Supplier Information for Interior Cockpit & Trim Department Build Directed Tier 2 Database to provide robust spend analyses and Tier 2 Part information to team members. Drive system improvements to process to reduce / eliminate manual tracking of data Engage and interact with buyers in other VHMs to align on TVM negotiations to ensure DT2 Savings for Interior Lead DT2 TVM/Claim processes for Interior VHM - collecting all required documentation and collaborating with SCBS to transact

Lead commodity integration team for unique sourcing activities - Examples include but are not limited to Digital Scent Module, Police modification parts, Inertia Locks, etc. MPA management/SME Develop cockpit strategy for MPA commodities Project manager for launching programs to ensure MPAs completed by T1/2 buyers by PA Milestone Ensure MPA list/database up to date Bailment SME Manage cost, quality, and delivery of commodity over program lifetime Support and co-drive w/STA all supplier Q1 and quality objectives Understand and set cost savings goals annually to identify pure commercial leverage versus design efficiencies and end-to-end supply chain improvements Work with cross functional teams to understand latest supply base footprint, financial health ratings, technologies, and trends Sourcing execution lead & POV owner (RFP event, tactical sourcing, contract administration, etc.) Implement sourcing strategy for category, delivering a balanced portfolio of material that meets Ford's QCDR (Quality, Cost, Delivery, Resilience) Look at all existing processes and challenge if improvements could be made, regardless of scale Develop material cost roadmaps that deliver corporate objectives and ensure long-term viability Identify enablers to drive waste out of system/commodity Lead for commodity knowledge and market intelligence including cost, bill of process, etc. Lead cross-functional interface (primarily with Design Studio, PD, Cost Estimating) Lead the development and deployment of constraint mitigation actions to protect assembly plant production because of supplier constraints or catastrophic losses You'll have..

Bachelor's degree in Business, Supply Chain, Engineering, Finance or other related field of study Minimum of 3 years strategic buying or program management experience Proficiency in supply chain systems and procedures Ability to develop and successfully execute negotiations strategy Strong analytical skills (Must be data driven and able to analyze multiple potential scenarios / business plans) Cost analytics (understand commodity cost drivers, part cost breakdowns, Gap-to-OCE) Even better, you may have... Continuous pursuit of learning and development to drive commodity and process expertise Familiarity with manufacturing processes a plus Big Picture / Strategic Mindset (Must be able to drive the future of the desk) Creative thinker and problem solver Excellent verbal and written communication skills Must be a self-starter/ motivated and be able to work both independently as well as in a team setting. Strong negotiation skills (creating leverage in both offensive and defensive situations) Persuasive and convincing communication skills (e.g., proposals, reports, plans) to secure commitment from business leaders Ability to interpret organization needs and com You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home. Will your career be a deep dive into what you love, or a series of new teams and new skills.

Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above. No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: https://fordcareers.co/GSR This position is a salary grade 6 and ranges from $74,300-$124,500., This position is a salary grade 7 and ranges from $86,600-$144,900., This position is a salary grade 8 and ranges from $99,100-$166,200

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.

Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid #LI-MH4.


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