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Tier Ii Jobs (NOW HIRING)

Leidos

Tier 2 Technician

Dayton, OH

$73K - $132K/yr

The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices. * Respond to and resolve incident tickets. * Draft and implement standard network ...

Leidos

Tier 2 Technician

Chantilly, VA · On-site

$73K - $132K/yr

The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices. * Respond to and resolve incident tickets. * Draft and implement standard network ...

Kelly Services

Assembler - Tier 2

Utica, NY

$17.77/hr

How about this one? We're seeking a Tier 2 Assembler to work at a premier manufacturing client in Utica, NY. With us, it's all about finding the job that's just right. Salary/Pay Rate/Compensation ...

UNISSANT

Tier 2 Lead

Washington, DC

$49K - $64K/yr

We are seeking a Tier 2 Lead to join our team and support our client. The ideal candidate is a service-oriented technical leader with strong deskside support experience and a commitment to delivering ...

Kelly Services

Assembler - Tier 2

Utica, NY · On-site

$17.77/hr

How about this one? We're seeking a Tier 2 Assembler to work at a premier manufacturing client in Utica, NY. With us, it's all about finding the job that's just right. Salary/Pay Rate/Compensation ...

Unissant

Tier 2 Lead

Herndon, VA · On-site

$45K - $58K/yr

We are seeking a Tier 2 Lead to join our team and support our client. The ideal candidate is a service-oriented technical leader with strong deskside support experience and a commitment to delivering ...

Unissant

Tier 2 Lead

Washington, DC · Remote

We are seeking a Tier 2 Lead to join our team and support our client. The ideal candidate is a service-oriented technical leader with strong deskside support experience and a commitment to delivering ...

PingWind

Tier 2 Support Lead

Alexandria, VA · On-site

PingWind is seeking a Tier 2 Support Lead responsible for leading Tier 2 technical support operations to ensure timely resolution of complex incidents and service requests, effective escalation ...

Donato Technologies, Inc

Tier-2 Support:

Frisco, TX · On-site

$40 - $45/hr

Tier-2 Support: * Perform Incident, Problem and Change Management * Knowledge of ITIL v3 is recommended * Perform lifecycle management action * Document all incident resolution in detail, making them ...

KeenLogic

Tier II Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Tier II Help Desk Agent KeenLogic is seeking to hire a Tier II Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential ...

LinTech Global

FSMS Tier 2 Lead

Chesapeake, VA

The FSMS Tier 2 Lead serves as the senior functional authority responsible for resolving complex financial system issues, managing business process analysis activities, supporting Oracle Federal ...

K Anand Corporation

UCCE Tier 2 Engineer

Dallas, TX · On-site

UCCE Tier 2 Engineer Work Locations: Richardson, TX Long term contact position Role Overview: The UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and ...

New

KeenLogic

Tier II Help Desk

Alexandria, VA · On-site

$22 - $30/hr

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position ...

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Showing results 21-40

All JobsTier Ii Jobs

Tier Ii information

See salary details

$29K

$44.1K

$62K

How much do tier ii jobs pay per year?

As of Aug 7, 2026, the average yearly pay for tier ii in the United States is $44,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $48,000.00 per year, depending on experience, location, and employer.

What are common challenges Tier II support specialists face, and how can they manage them?

Tier II support specialists often encounter complex technical issues that require in-depth troubleshooting and advanced problem-solving skills. One common challenge is balancing multiple escalated cases while maintaining clear communication with both end-users and Tier I teams. To manage these challenges, it's important to prioritize tasks based on urgency, use detailed documentation, and engage in continuous learning to stay updated on new technologies. Collaborating closely with other support tiers and engineering teams can also help resolve issues more efficiently and improve overall service quality.

What skills and qualifications are needed to thrive as a Tier II?

To excel as a Tier II Technical Support Specialist, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a background in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. Mastering these skills ensures efficient issue resolution and high customer satisfaction, which are critical for maintaining business operations.

What is a Tier II?

Tier II jobs refer to positions that provide intermediate-level support or services, often in technical or customer service fields. Employees in Tier II roles handle more complex issues than Tier I staff and may assist with troubleshooting, problem resolution, and escalation for advanced problems. These jobs require a deeper understanding of systems, products, or services and often serve as a bridge between entry-level support and higher-level technical teams.

What is the difference between Tier Ii vs Medical Assistant?

AspectTier IiMedical Assistant
Required CredentialsCertification or training, often optionalCertified or registered, often required
Work EnvironmentVaries; clinics, hospitals, labsClinics, outpatient settings, hospitals
Employer & Industry UsageUsed across healthcare facilities for support rolesCommonly employed in outpatient and clinical settings
Common Search & ComparisonOften compared for support roles in healthcareFrequently compared with Tier II for entry-level clinical support

Tier II roles typically require some certification or training and involve clinical or support tasks in healthcare settings. Medical Assistants usually have formal certification and perform both administrative and clinical duties. While both roles support healthcare operations, Medical Assistants often have more structured certification requirements and specific clinical responsibilities.

What states have the most Tier Ii jobs? States with the most job openings for Tier Ii jobs include:
Tier Ii jobs near you
Infographic showing various Tier Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,073 per year, or $21.2 per hour.

Tier 2 Technician

Leidos

Dayton, OH

$73K - $132K/yr

Full-time

Re-posted 28 days ago

Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

76th of 482 rated business services

Job description

The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technicianto support computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

The job duties of the Tier II Network Technician are as follows:

  • The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.
  • Respond to and resolve incident tickets.
  • Draft and implement standard network change requests.
  • Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
  • Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
  • Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
  • Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
  • Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs).
  • Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
  • Familiar (doesn't need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.
  • May have up to 10% COMSEC responsibilities.

Requirements

  • Required Clearance: TS/SCI with Poly
  • Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS Diplomaand 10 years.
  • Additional required qualifications include: Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.
  • Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
  • Working knowledge of basic routing fundamentals.
  • Ability to travel 25 percent of the time.
  • In order to be considered for this position, you must have a valid driver's license and an acceptable driving record.
  • This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:February 10, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $73,450.00 - $132,775.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

What Leidos employees say

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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