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Tier Ii Jobs in Indiana (NOW HIRING)

Field of Talent

Tier II Specialist

Terre Haute, IN · On-site

$25 - $32/hr

Tier II Specialist Location: Onsite in Terre Haute, IN Required Technical: Infrastructure monitoring, Windows Server, Linux admin, VMware vSphere (ESXi/vCenter), Veeam or backup platforms, Active ...

New

Pro Resources

CNC Machinist- Tier 2

Berne, IN · On-site

$24 - $28/hr

CNC Machinist - Tier 2 (Direct Hire) Berne, IN $24-$28 per hour | 2nd & 3rd Shift Available Pro Resources is hiring a CNC Machinist - Tier 2 for a full time opportunity with a stable manufacturing ...

Pro Resources

CNC Machinist- Tier 2

Berne, IN · On-site

$24 - $28/hr

CNC Machinist - Tier 2 (Direct Hire) Berne, IN $24-$28 per hour | 2nd & 3rd Shift Available Pro Resources is hiring a CNC Machinist - Tier 2 for a full time opportunity with a stable manufacturing ...

Union Health

CVOR CST TIER 2-CARDIAC SURGERY

Terre Haute, IN · On-site

$1.9K - $2.5K/wk

The CVOR CST TIER II is a key role in providing the highest quality of patient care while the patient is in at Union Health. The operating room staff serve as an essential role in our healthcare ...

Union Health

CVOR CST TIER 2-CARDIAC SURGERY

Terre Haute, IN · On-site

$1.9K - $2.5K/wk

The CVOR CST TIER II is a key role in providing the highest quality of patient care while the patient is in at Union Health. The operating room staff serve as an essential role in our healthcare ...

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All JobsTier Ii JobsTier Ii Jobs in Indiana

Tier Ii information

What is a Tier II?

Tier II jobs refer to positions that provide intermediate-level support or services, often in technical or customer service fields. Employees in Tier II roles handle more complex issues than Tier I staff and may assist with troubleshooting, problem resolution, and escalation for advanced problems. These jobs require a deeper understanding of systems, products, or services and often serve as a bridge between entry-level support and higher-level technical teams.

What skills and qualifications are needed to thrive as a Tier II?

To excel as a Tier II Technical Support Specialist, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a background in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. Mastering these skills ensures efficient issue resolution and high customer satisfaction, which are critical for maintaining business operations.

What are common challenges Tier II support specialists face, and how can they manage them?

Tier II support specialists often encounter complex technical issues that require in-depth troubleshooting and advanced problem-solving skills. One common challenge is balancing multiple escalated cases while maintaining clear communication with both end-users and Tier I teams. To manage these challenges, it's important to prioritize tasks based on urgency, use detailed documentation, and engage in continuous learning to stay updated on new technologies. Collaborating closely with other support tiers and engineering teams can also help resolve issues more efficiently and improve overall service quality.

What is the difference between Tier Ii vs Medical Assistant?

AspectTier IiMedical Assistant
Required CredentialsCertification or training, often optionalCertified or registered, often required
Work EnvironmentVaries; clinics, hospitals, labsClinics, outpatient settings, hospitals
Employer & Industry UsageUsed across healthcare facilities for support rolesCommonly employed in outpatient and clinical settings
Common Search & ComparisonOften compared for support roles in healthcareFrequently compared with Tier II for entry-level clinical support

Tier II roles typically require some certification or training and involve clinical or support tasks in healthcare settings. Medical Assistants usually have formal certification and perform both administrative and clinical duties. While both roles support healthcare operations, Medical Assistants often have more structured certification requirements and specific clinical responsibilities.

Tier Ii jobs near you
Infographic showing various Tier Ii job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Tier II Specialist

Field of Talent

Terre Haute, IN • On-site

$25 - $32/hr

Full-time

Posted 3 days ago

New

Job description

Job Title: Tier II Specialist

Location: Onsite in Terre Haute, IN

Required Technical: Infrastructure monitoring, Windows Server, Linux admin, VMware vSphere (ESXi/vCenter), Veeam or backup platforms, Active Directory, DNS, DHCP, virtualization, storage, networking, firewalls, switches, VPNs, monitoring platforms, patch management, incident response.

Required Skills: Infrastructure troubleshooting, production incident response, analytical thinking, documentation, communication, organization, problem-solving, prioritization, decision-making.

Preferred Technical: Pure Storage FlashArray, TrueNAS, Microsoft Azure, MS 365, PowerShell, Bash scripting, enterprise monitoring, ITSM/ticketing systems, storage replication, firmware updates.

Preferred Certifications: VMware Certified Professional (VCP), Veeam Certified Engineer (VMCE), Cisco CCNA, CompTIA Network+, CompTIA Server+, Microsoft Windows Server Certification, Linux Administration Certification.

Employer Value Prop: Play a critical role in keeping production systems available when the business depends on them. Work with VMware, storage, networking, Windows, Linux, backup technologies while gaining infrastructure experience. We encourage every employee to focus each day on making a positive impact on themselves, their teammates, our customers, and the communities we serve. Our culture is centered on accountability, customer service, collaboration, and continuous improvement.


As the Tier II Specialist, you'll be the first line of defense for the company's enterprise infrastructure. You will monitor critical systems, respond to production incidents, perform scheduled maintenance, and ensure servers, networks, virtualization, and backup systems remain available. This is ideal for an infrastructure professional who enjoys solving technical challenges, thrives in a fast-paced operations environment, and wants to build deeper knowledge and expertise.


Why This Opportunity Stands Out

  • Protect enterprise infrastructure supporting critical business operations.
  • Work with VMware, Windows Server, Linux, enterprise storage, networking, backup technology.
  • Gain experience across servers, virtualization, storage, networking, patching, disaster recovery.
  • Own production incidents and become a trusted technical resource during after-hours ops.
  • Build experience that prepares you for Systems Admin, Infrastructure Engineer, Senior IT roles.


What You'll Do

  • Monitor enterprise servers, virtualization, storage, networking, and backup environments.
  • Respond to infrastructure alerts, troubleshoot production issues, and restore services.
  • Execute approved operating system, VMware, and infrastructure patching during maintenance.
  • Monitor backup and replication jobs, investigate failures, and perform authorized restores.
  • Perform health checks following maintenance to verify production system availability.
  • Monitor Active Directory, DNS, DHCP, storage systems, and network infrastructure.
  • Escalate critical incidents to engineering teams and vendors following established procedures.
  • Maintain accurate documentation, operational logs, incident tickets, and shift turnover reports.


What Makes You Successful: You're someone who enjoys solving complex infrastructure problems before they become business disruptions. You stay calm during production incidents, think analytically under pressure, and take ownership from initial alert through resolution. You're comfortable working independently, communicating clearly, following operational procedures, and continuously improving the reliability of enterprise systems.


What You'll Bring

  • Associate's or Bachelor's degree in IT, Computer Science, related field, equivalent experience.
  • 2-5 years of experience supporting enterprise infrastructure and managed services.
  • Experience supporting Windows Server, Linux, VMware, networking, enterprise backup tools.
  • Strong troubleshooting skills across servers, virtualization, storage, networking, infrastructures.
  • Work independently in a 24x7 operational environment with excellent written and verbal skills.


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