ZipRecruiter

Log In

1

Tier 3 Process Assistant Jobs in Kentucky (NOW HIRING)

Onco360

Exchange Engineer II

Louisville, KY · Hybrid

$84K/yr

Tier 3 Escalations: Function as the highest technical escalation point for messaging-related ... control processes. * Automation: Develop and maintain PowerShell automation for provisioning ...

Averhealth

Operations Manager

Scottsville, KY

Tier 3 virtual sites) * Ensure Tier 1 accounts receive high-touch, proactive support and daily ... Capture process gaps and recommend updates to SOPs or tools based on field activity * Collaboration ...

Averhealth

Operations Manager

Scottsville, KY · On-site

$60K - $65K/yr

Tier 3 virtual sites) * Ensure Tier 1 accounts receive high-touch, proactive support and daily ... Capture process gaps and recommend updates to SOPs or tools based on field activity * Collaboration ...

Amivero

$85 - $115/hr

Facilitates meetings to assist management in the development of clear statements of quantifiable ... * 3-7 years of relevant experience. * Bachelor's degree. * High Risk Public Trust (Tier 4) ...

New

Dana

Manufacturing Process Engineer

Danville, KY · On-site

$60K - $80K/yr

Bachelor's degree in Engineering or related technical field (or equivalent experience). * 3-5 years ... Tier 1 automotive supplier experience. * Experience with Lean Manufacturing, Six Sigma, or ...

Altria Group, Inc.

Process Engineer

Hopkinsville, KY · On-site

$91.50 - $132.75/hr

Ensure proper documentation, backups, and change management processes. * Assist with capital and ... field * 3+ years of engineering technical support experience in a manufacturing environment

Altria Group, Inc.

Process Engineer

Hopkinsville, KY · On-site

$91K - $132K/yr

Ensure proper documentation, backups, and change management processes. * Assist with capital and ... field * 3+ years of engineering technical support experience in a manufacturing environment

Dana Incorporated

Manufacturing Process Engineer

Danville, KY · On-site

$60K - $80K/yr

Bachelor's degree in Engineering or related technical field (or equivalent experience). * 3-5 years ... Tier 1 automotive supplier experience. * Experience with Lean Manufacturing, Six Sigma, or ...

H. T. PROF Group

$90 - $120/hr

Co-lead your department with an experienced Engineering Manager and a top-tier Production Manager ... Prepare for New Models: Assist the new model engineering team with startup preparation, tooling ...

New

previous pagenext page

Showing results 21-40

All JobsTier 3 Process JobsTier 3 Process Assistant JobsTier 3 Process Assistant Jobs in Kentucky

Tier 3 Process Assistant information

What is a Tier 3 Process Assistant?

Tier 3 Process Assistants are experienced employees who support operations by handling advanced process issues, training new associates, and ensuring that workflows run smoothly. They often act as a bridge between associates and managers, troubleshooting problems and escalating complex situations as needed. Their responsibilities typically include monitoring productivity, providing process improvements, and ensuring adherence to company policies and safety standards. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Tier 3 Process Assistant?

To thrive as a Tier 3 Process Assistant, you need strong organizational skills, attention to detail, and a solid understanding of warehouse or logistics operations, often supported by experience or relevant training. Familiarity with warehouse management systems (WMS), inventory tracking tools, and data entry software is typically required. Exceptional problem-solving abilities, leadership, and effective communication set outstanding candidates apart in this role. These skills and qualities are crucial for ensuring efficient processes, accurate order fulfillment, and smooth team coordination in high-volume operational environments.

How does a Tier 3 Process Assistant typically collaborate with other teams to resolve complex operational issues?

Tier 3 Process Assistants often serve as escalation points for operational problems that frontline teams cannot resolve. They work closely with supervisors, quality assurance, and technical support teams to identify root causes and implement process improvements. Regular communication and cross-functional meetings are essential for sharing insights and ensuring alignment on solutions. This collaborative approach helps maintain workflow efficiency and supports continuous improvement within the organization.

What is the difference between Tier 3 Process Assistant vs Tier 2 Process Assistant?

AspectTier 3 Process AssistantTier 2 Process Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; some experience preferred
Work EnvironmentManufacturing or production facilities, often in warehousesManufacturing or production facilities, often in warehouses
Employer UsageCommonly used in large manufacturing plants and distribution centersUsed in similar settings, often as a stepping stone to higher roles

Both roles involve supporting production processes, but Tier 3 Process Assistants typically have more responsibilities and require more experience. They often serve as team leads or coordinators within manufacturing environments, whereas Tier 2 Process Assistants focus on assisting with daily operations under supervision.

What are popular job titles related to Tier 3 Process Assistant jobs in Kentucky?

For Tier 3 Process Assistant jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Tier 3 Process Assistant jobs in Kentucky look for?

The top searched job categories for Tier 3 Process Assistant jobs in Kentucky are:

What cities in Kentucky are hiring for Tier 3 Process Assistant jobs?

Cities in Kentucky with the most Tier 3 Process Assistant job openings:

Tier 3 Process Assistant jobs near you
Infographic showing various Tier 3 Process Assistant job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Exchange Engineer II

Onco360

Louisville, KY • Hybrid

$84K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 112 rated pharmacies

Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for an Exchange Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for an Exchange Engineer II.
We offer a competitive salary starting at $84K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
Exchange Engineer II is responsible for the architecture, administration, security, and operational health of the organization’s enterprise messaging platform. This role owns Microsoft Exchange services across on‑premises, Exchange Online, and hybrid deployments, ensuring high availability, secure mail flow, regulatory compliance, and an excellent end‑user experience. The engineer serves as a subject-matter expert for messaging technologies, providing Tier 3 operational support, leading migrations and upgrades, automating administrative workflows, and partnering closely with Security, Identity, Infrastructure, and IT Service Teams to deliver a reliable and resilient email platform.
Major Responsibilities
Exchange Platform Engineering amp; Operations
  • Design amp; Administration: Architect, deploy, and maintain Microsoft Exchange environments, including Exchange Online, on-prem Exchange, and hybrid configurations.
  • Mailbox Management: Administer mailboxes, shared mailboxes, distribution groups, Microsoft 365 Groups, mail contacts, and mail-enabled security groups.
  • Mail Flow amp; Connectivity: Configure and support mail flow, connectors, accepted domains, transport rules, and routing between internal and external systems.
  • Platform Availability: Monitor Exchange service health, performance, and availability; implement capacity planning and initiative-taking remediation strategies.
  • Hybrid Integration: Support hybrid identity and messaging integrations between on‑prem Active Directory/Exchange and Microsoft 365.
Troubleshooting amp; Support
  • Incident Response: Diagnose and resolve complex email delivery issues, outages, latency problems, mailbox access failures, and calendar/free‑busy issues.
  • Tier 3 Escalations: Function as the highest technical escalation point for messaging-related incidents originating from the service desk or infrastructure teams.
  • Root Cause Analysis: Perform post‑incident analysis and implement preventative controls to reduce recurrence.
  • Threat Protection: Configure and maintain spam filtering, anti-phishing, malware protection, and email hygiene controls using Defender for Office 365 or third‑party platforms (e.g., Proofpoint, Mimecast).
  • Compliance Controls: Implement and manage retention policies, litigation holds, journaling, eDiscovery, DLP, and audit logging.
  • Identity amp; Permissions: Partner with identity teams to enforce least‑privilege access, role‑based administration (RBAC), and strong authentication.
  • DNS amp; Certificates: Own DNS records related to email services and configure SPF, DKIM, DMARC; manage SSL/TLS certificates used in mail flow and hybrid configurations.
Migrations, Upgrades amp; Automation
  • Messaging Migrations: Lead mailbox migrations, tenant‑to‑tenant moves, and upgrades from on-prem Exchange to Exchange Online.
  • Change Management: Plan and execute platform changes with minimal business impact, following formal change control processes.
  • Automation: Develop and maintain PowerShell automation for provisioning, reporting, compliance tasks, and operational efficiencies.
Messaging Resiliency amp; Continuity
  • Backup amp; Recovery: Support backup, recovery, and continuity strategies for messaging systems in alignment with enterprise DR standards.
  • Business Continuity: Partner with infrastructure teams to ensure messaging services meet RTO/RPO requirements.
Documentation amp; Collaboration
  • Operational Documentation: Maintain architecture diagrams, configuration documentation, runbooks, and support procedures.
  • Cross‑Team Partnerships: Collaborate closely with Security, Infrastructure, Microsoft 365, and Help Desk teams to ensure cohesive service delivery.
  • Audits amp; Reviews: Provide documentation and evidence to support internal and external audits as required.
Education/Learning Experience
Required: Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience)
Desired: Masters’s degree in IT, Computer Science, or related field
Work Experience
  • Required: 5+ years administering Microsoft Exchange environments in a mid-to-large enterprise, including Exchange Online and hybrid deployments.
  • Desired: Experience supporting regulated environments (e.g., healthcare, pharmaceutical, finance) and compliance-driven messaging controls.
Skills/Knowledge
  • Required: Expert-level knowledge of Microsoft Exchange (Online and on-prem), Exchange hybrid architecture, and mail flow design. Strong experience with email security platforms and Microsoft Defender for Office 365. Deep understanding of SMTP, DNS, SPF, DKIM, DMARC, and TLS. Proficiency with PowerShell for automation, reporting, and troubleshooting. Working knowledge of Active Directory, Entra ID (Azure AD), authentication, and RBAC.
  • Desired: Experience with tenant‑to‑tenant migrations and complex coexistence scenarios. Familiarity with Microsoft Purview compliance capabilities. Exposure to Zero Trust and modern identity security models
Licenses/Certifications
  • Required: Microsoft Certified: Messaging Administrator Associate (or equivalent experience)
  • Desired: Microsoft Certified: Security Administrator (SC‑200)

What Onco360 employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply