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Tier 1 Associate Jobs in Temple, TX (NOW HIRING)

Locke Supply

Branch Associate

Waco, TX · On-site

Character: You are honest, dependable, and do the right thing even when no one is watching ... tier coverage without the heavy financial burden. * Wellness & Security: Enjoy peace of mind with ...

Lowe's

Retail Sales - Part Time

Killeen, TX

$13.50 - $15.50/hr

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Customer Service Associates work in one of the following departments, based on hiring needs and ...

Lowe's

Warehouse Part Time Overnight

Killeen, TX

$14.25 - $17/hr

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...

McLane Company

Representative, Help Desk I

Temple, TX

$19 - $22/hr

Receives via phone and computer first-tier technical issues reported relating to hardware and ... associate's or bachelor's degree in Information Technology or related field preferred. 1 or more ...

McLane Company

Representative, Help Desk I

Temple, TX

$19 - $22/hr

Receives via phone and computer first-tier technical issues reported relating to hardware and ... associate's or bachelor's degree in Information Technology or related field preferred. 1 or more ...

Lowe's

Merchandising Part Time Days

Waco, TX · On-site

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...

Lowe's

Cashier Part Time

Killeen, TX

$10.50 - $14.25/hr

Make your well-being a priority with multiple top-tier health insurance options. Explore ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...

Novolex

Team Leader

Temple, TX

$22.21 - $33.38/hr

... one that is visible to others and requires professionalism and sound judgement skills. * They ... They will provide coaching to associate in conflict resolution with tact and in alignment with ...

Novolex

Team Leader

Temple, TX

$22.21 - $33.38/hr

... one that is visible to others and requires professionalism and sound judgement skills. * They ... They will provide coaching to associate in conflict resolution with tact and in alignment with ...

Novolex

Team Leader

Temple, TX · On-site

$22.21 - $33.38/hr

... one that is visible to others and requires professionalism and sound judgement skills. * They ... They will provide coaching to associate in conflict resolution with tact and in alignment with ...

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All JobsTier 1 Associate JobsTier 1 Associate Jobs in Temple, TX

Tier 1 Associate information

See Temple, TX salary details

$25.1K

$131.2K

$288.5K

How much do tier 1 associate jobs pay per year?

As of Aug 24, 2026, the average yearly pay for tier 1 associate in Temple, TX is $131,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $197,400.00 per year, depending on experience, location, and employer.

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are popular job titles related to Tier 1 Associate jobs in Temple, TX?

For Tier 1 Associate jobs in Temple, TX, the most frequently searched job titles are:

What job categories do people searching Tier 1 Associate jobs in Temple, TX look for?

The top searched job categories for Tier 1 Associate jobs in Temple, TX are:

What cities near Temple, TX are hiring for Tier 1 Associate jobs?

Cities near Temple, TX with the most Tier 1 Associate job openings:

Tier 1 Associate jobs near you
Infographic showing various Tier 1 Associate job openings in Temple, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $131,188 per year, or $63.1 per hour.

IT Help Desk - Level I

Crouch Staffing Solutions, Inc.

Waco, TX • On-site

$19 - $22/hr

Full-time

Posted 17 days ago

Job description

IT Support Technician I
Location: Hewitt, TX
Pay: $19.00–$22.00 per hour to start, depending on experience
Apply: www.crouchstaffing.com
Job Description
Crouch Staffing Solutions is seeking a dependable and customer-focused IT Support Technician I for a client company in Hewitt, TX. This position will serve as the first point of contact for basic technical support and will help employees stay productive by troubleshooting hardware, software, workstation, and user access issues.
The ideal candidate will have a strong foundation in IT troubleshooting, excellent communication skills, and the ability to provide professional support to employees with varying levels of technical knowledge.
Key Responsibilities
  • Serve as the first point of contact for internal IT support requests through helpdesk, email, and phone.
  • Troubleshoot Tier 1 technical issues related to Windows/macOS, Microsoft 365 applications, hardware, and peripherals.
  • Escalate more complex technical problems to higher-level IT support while maintaining clear communication with the end user.
  • Assist with employee onboarding and offboarding, including account setup and hardware preparation.
  • Help manage user permissions in Active Directory and Microsoft Entra ID.
  • Provide basic training to employees on internal IT tools, security best practices, and common technical processes.
  • Set up, image, and deploy laptops, desktops, and mobile devices.
  • Assist with routine maintenance of printers, VoIP phones, conference room equipment, and other office technology.
  • Maintain accurate inventory records for IT equipment and software licenses.
  • Document support activities in the ticketing system.
  • Help create simple user guides or “quick start” instructions for common IT issues.
Qualifications
  • 1–3 years of experience in a helpdesk, technical support, or similar IT role preferred.
  • Associate degree in IT, Computer Science, or equivalent work experience preferred.
  • CompTIA A+ or Google IT Support Professional Certificate is a plus.
  • Experience troubleshooting Windows 10/11 and macOS environments.
  • Familiarity with Microsoft 365, including Teams, Outlook, and OneDrive.
  • Basic knowledge of Active Directory tasks, including password resets and group additions.
  • Ability to assemble/disassemble workstations and troubleshoot basic networking issues such as Wi-Fi connectivity and Ethernet cabling.
  • Strong communication and customer service skills.
  • Ability to explain technical information clearly to non-technical users.
  • Must be dependable, professional, and able to work well in a team environment.
How to Apply
Interested candidates must apply online at:
www.crouchstaffing.com