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Tickets Com Jobs in Arizona (NOW HIRING)

IDEALFORCE LLC

Help Desk Analyst (29310)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... tickets entered in the ticket tracking system for problems referred to other help desks ... Email: pete dot tylor at idealforce.com Disclaimer: The above statements are intended to describe ...

Anistar

Field Service Technician 141309

Tuscon, AZ · On-site

$22 - $26/hr

Running service tickets for commercial environments * Pulling and routing CAT5 or CAT6 cable in a ... To search for other exciting opportunities in your area, visit our website at www.anistar.com.

Peraton

Help Desk Representative (SCA)

Fort Huachuca, AZ · On-site

$39K - $62K/yr

Route tickets in accordance with documented procedures * Perform quality assurance follow-up with ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

Peraton

Help Desk Representative (SCA)

Fort Huachuca, AZ · On-site

$39K - $62K/yr

Route tickets in accordance with documented procedures * Perform quality assurance follow-up with ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

Peraton

Help Desk Representative

Fort Huachuca, AZ · On-site

$39K - $62K/yr

Route tickets in accordance with documented procedures * Perform quality assurance follow-up with ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

Peraton

Help Desk Representative

Fort Huachuca, AZ · On-site

$39K - $62K/yr

Route tickets in accordance with documented procedures * Perform quality assurance follow-up with ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

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Showing results 21-40

All JobsTickets Com JobsTickets Com Jobs in Arizona

Tickets Com information

What are the key skills and qualifications needed to thrive as a Tickets Com specialist?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What is a Tickets Com specialist?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.
What are popular job titles related to Tickets Com jobs in Arizona? For Tickets Com jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Tickets Com jobs in Arizona look for? The top searched job categories for Tickets Com jobs in Arizona are:
Tickets Com jobs near you
Infographic showing various Tickets Com job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Help Desk Analyst (29310)

IDEALFORCE LLC

Phoenix, AZ • On-site

$20.25 - $27.75/hr

Contractor

Re-posted 19 days ago

Job description

Company Description

IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity.Client is considering only LOCAL CANDIDATES for this position.

Job Description


 Troubleshooting, analyzing, and diagnosing problems reported by phone, e-mail, fax, or other communication method at a Tier II level; identifying remedies and completing resolution activities including validation with the user that the problem has been fully addressed; making referrals to other help desks as appropriate (e.g., problems identified as network, PC/Hardware, server support, or security related); researching and analyzing a wide range of production problems in order to provide technical assistance or determine if automated system modifications and/or enhancements are required
- Opening tickets in the ticket tracking system and following through to resolution within service level agreements.
- Monitoring referred calls including tickets entered in the ticket tracking system for problems referred to other help desks
- Communicating outstanding issues and status with resolution to users and supervisor, programming support staff, other government agencies, and community partners, as applicable
- Preparing and issuing communications statewide regarding system availability.
-Monitoring a variety of system reports and resolving production issues; researching and resolving application errors resulting in bugs or abends with HEAPlus, OnBase, Aztecs, and other mainframe and supported systems.
- Participating on system projects: analyzing business processes, organizational procedures, workflow, and information requirements; documenting business requirements; completing testing activities

Additional Information

- "All your information will be kept confidential according to EEO guidelines". 
- All candidates who are authorized to work in US are encouraged to apply.

- Most of our positions require Candidate to clear the Background check prior to commencing the assignment.

SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Idealforce logo

About Idealforce

Sourced by ZipRecruiter

Idealforce is a reputable company headquartered in Austin, TX, United States, that operates within the dynamic technology industry. As indicated by the information derived from its official website, idealforce.com, the company's specialization lies in providing innovative technology solutions and digital services for various business operations. Founded on the principles of excellence, efficiency, and progressive technology, Idealforce has significantly contributed toward shifting the business landscape to a more digital realm.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Austin, TX, US

Year founded

2008

Social media

Facebook

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