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Tickets Com Jobs in Arizona (NOW HIRING)

City of Peoria, AZ

Venue Operations Associate

Peoria, AZ · On-site

$20.75 - $23.73/hr

Perform work through the team's ticketing database, Tickets.com, to support ticket sales, service, and operations tasks. * Assist in selling tickets and processing payments on season, single-game ...

Troon

Valet

Prescott, AZ

$13.75 - $18.25/hr

Distributes claim tickets and ensures the tickets are returned when the guest retrieves their ... Learn more at www.troon.com.

HUB Grill and Bar

Chef

Phoenix, AZ · On-site

$45K - $53K/yr

... spent in the kitchen working tickets and managing your team. We are a high volume with high ... com Job Type: Full-time Job Type: Full-time Pay: $45,000.00 - $53,000.00 per year

Troon Golf

Valet

Prescott, AZ · On-site

$13.75 - $18.25/hr

Distributes claim tickets and ensures the tickets are returned when the guest retrieves their ... Learn more at www.troon.com. Equal Opportunity Employer This employer is required to notify all ...

HUB Grill and Bar

Chef

Phoenix, AZ

$45K - $53K/yr

... spent in the kitchen working tickets and managing your team. We are a high volume with high ... hubgrill.com Job Type: Full-time Job Type: Full-time Pay: $45,000.00 - $53,000.00 per year ...

IDEALFORCE LLC

QA Tester (28912)

Phoenix, AZ

... on tickets (defects) and problems that arise during testing - Tracking and retest of reported ... Email: pete dot tylor at idealforce.com Disclaimer: The above statements are intended to describe ...

TalentBurst, Inc.

IT Desktop Support

Phoenix, AZ

Manage and update tickets in ServiceNow * Assist with IT projects and Smart Hands support Required ... Company Description Founded in 2002 by three former Monster.com executives; TalentBurst is an award ...

IDEALFORCE LLC

Help Desk Analyst (29047)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... tickets entered in the ticket tracking system for problems referred to other help desks ... Email: pete dot tylor at idealforce.com Disclaimer: The above statements are intended to describe ...

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Tickets Com information

What are the key skills and qualifications needed to thrive as a Tickets Com specialist?

To excel as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event or ticket management, often supported by a relevant degree or equivalent work experience. Familiarity with ticketing software platforms such as Ticketmaster, Eventbrite, or Tessitura, and sometimes knowledge of CRM systems, is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for success in this role. These skills and qualifications ensure efficient ticket operations, satisfied customers, and smooth event execution.

What is the difference between Tickets Com vs Ticketing Agent?

AspectTickets ComTicketing Agent
CredentialsMay require industry-specific certifications or licensesOften requires customer service training and basic certifications
Work EnvironmentOnline platforms, remote work, or office settingsTravel agencies, airports, or customer service counters
Industry UsageUsed by online ticketing platforms and travel companiesCommon in travel agencies, airlines, and event venues
Search/Comparison IntentPeople comparing online ticketing services or platformsIndividuals seeking employment or info about customer service roles in ticketing

Tickets Com typically refers to online ticketing platforms or services, while Ticketing Agents are customer service professionals working in travel or event settings. Both roles involve handling ticket transactions, but Tickets Com focuses on digital platforms, whereas Ticketing Agents work directly with customers in person or over the phone.

What are some common challenges faced by a Tickets Com specialist, and how can I prepare for them?

As a Tickets Com specialist, you may encounter challenges such as managing high volumes of ticket sales during peak event times, resolving customer inquiries quickly, and adapting to last-minute changes in event details. To succeed, it's important to develop strong communication skills, be comfortable with ticketing software, and maintain a customer-focused mindset. Proactively learning about the events and building effective relationships with team members will also help you navigate these challenges efficiently.

What is a Tickets Com specialist?

Tickets Com typically refers to roles at Tickets.com, a company specializing in ticketing solutions for live events such as concerts, sports, and theater. Jobs at Tickets.com can range from customer service and technical support to sales, software development, and event management. Employees often work on providing seamless ticket purchasing experiences, developing ticketing technologies, and supporting clients like venues and promoters. These roles require strong problem-solving skills, attention to detail, and a passion for live entertainment. Working at Tickets.com offers the chance to be part of a dynamic industry that connects people with memorable experiences.
What are popular job titles related to Tickets Com jobs in Arizona? For Tickets Com jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Tickets Com jobs in Arizona look for? The top searched job categories for Tickets Com jobs in Arizona are:
Tickets Com jobs near you
Infographic showing various Tickets Com job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Venue Operations Associate

City of Peoria, AZ

Peoria, AZ • On-site

$20.75 - $23.73/hr

Part-time

Posted 4 days ago

City Of Peoria (Arizona) rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

218th of 844 rated public administrative organizations

Job description

Application Deadline:
September 27, 2026
Salary Range:
Min $18.98 - Mid $20.75 - Max $23.73
To view all salary ranges for the City of Peoria, please click here.
Department:
Parks and Recreation
Minimum Requirements:
Education:
  • 4-year college degree in a related field preferred. Applicants who have completed, or will complete by December 2026, an undergraduate degree in Sports Management, Marketing, Recreation, or a related field are encouraged to apply.

Experience:
  • Previous experience working in sports, entertainment, or venue management preferred.

Licenses/Certifications/Special Requirements:
  • Must be a minimum of 16 years of age.
  • Must complete all required City training courses within six months of hire.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, from October through April.

Schedule:
  • Ability to work a flexible schedule, including nights, weekends, and holidays, from October through April.

Hourly Rate: $18.98
Tell me more.......
The Venue Operations Associate is a comprehensive apprenticeship within the Venue Operations division of the City of Peoria Parks, Recreation and Community Facilities Department, primarily supporting the Peoria Sports Complex - spring training home of the Seattle Mariners and San Diego Padres - as well as the Rio Vista Recreation Center.
This position provides broad exposure to the business of sports and municipal recreation, including ticket sales and operations, partnerships and production, and event operations/management. The ideal candidate is someone eager to build a foundation of experience across multiple areas of professional sports, recreation, and government while providing excellent customer service to patrons, partners, and guests.
This is a seasonal, non-benefited position with hours varying between 25-40 hours per week, depending on the time of year, and an expected completion date of May 2027. A consistent schedule of up to 40 hours per week, including nights, weekends, and holidays, should be anticipated during Spring Training season (mid-January through the end of March/April).
Essential Functions
This information is intended to be descriptive of the key responsibilities of the position. The list below does not identify every duty performed by any single incumbent, and duties will vary by season and assignment.
Ticket Sales & Operations
  • Generate sales via outbound phone calls for Spring Training games, including season ticket renewals, new season ticket sales, group tickets, single-game tickets, and fundraising groups.
  • Assist in day-to-day ticket office operations, including part-time staff scheduling and event set-up/take-down.
  • Provide in-person and telephone customer service for digital tickets, seating, and schedule inquiries.
  • Perform work through the team's ticketing database, Tickets.com, to support ticket sales, service, and operations tasks.
  • Assist in selling tickets and processing payments on season, single-game, and group accounts.
  • Develop and execute fundraising agreements through the existing fundraising ticket program.
  • Develop and execute a signature theme night during the Spring Training season.
  • Act as a point of contact for clients on event day; resolve issues or concerns in a timely manner.
  • Provide supervision to ticket sellers, assist in ticket sales, and troubleshoot customer service issues; act in a supervisory capacity in the absence of the Ticket Office Manager.
  • Prepare daily cash deposits on game day and maintain accurate, balanced window ticket sales and workstation banks for reconciliation.
  • Maintain full knowledge of all gameday policies, procedures, and stadium facts.

Partnerships & Gameday Production
  • Assist the Partnerships Coordinator with general partnership sales outreach, proposals, and discussions.
  • Lead and execute local partnership programs (e.g., Local Fridays).
  • Assist with grassroots marketing efforts and community outreach for the department.
  • Assist with, and/or serve as, Manager on Duty for select Peoria Sports Complex events.
  • Assist in building gameday production elements, including sponsor graphics/animations, player headshots, music inventory review, and suggestions on emerging trends.
  • Execute pre-game checks of sponsor-activated areas to ensure quality and execution prior to gates opening.
  • Capture content of sponsor-activated areas for use as proof of performance (POP) in partnership recaps.
  • Prep necessary production items before each game, including adjustments to the run of show based on sponsor activations.
  • Serve as Manager on Duty/Gameday Director in the Production Room on a regularly assigned basis.
  • Assist the Partnerships Coordinator with compiling assets for sponsor recaps.

Venue Operations
  • Assist fundraising initiatives in collaboration with Peoria Little League and other nonprofit organizations, supporting community outreach while generating revenue.
  • Provide event support across all stadium facilities, ensuring smooth operations for City, public, and private events.
  • Complete stadium walkthroughs/checklists for stadium event readiness and cleanliness.
  • Lead the setup and teardown for events, including preparation for the Spring Training season.
  • Assist with the implementation of the Spring Training operational timeline, ensuring all tasks and milestones are met on schedule.
  • Support all facets of Spring Training game day operations, including but not limited to parking, security, and guest services.
  • Supervise gameday assistants, interns, and part-time staff, helping define roles and responsibilities, and ensuring job duty execution.
  • Oversee the Batboy/Batgirl Program, including recruitment, training, scheduling, and coordination of game day duties.

The ideal candidate for this position will have:
  • Strong work ethic and desire to build a career in professional sports, recreation, or government.
  • Comfort supervising or coordinating part-time staff and volunteers.
  • Previous ticket sales, event operations, and/or marketing/sponsorship/production experience preferred.
  • Compassionate customer service skills.
  • Ability to work in a team environment and comfortable taking initiative.
  • Ability to communicate clearly and concisely, both orally and in writing, regarding incidents, decisions, and issues.
  • Experience using standard office equipment; ticketing systems (Tickets.com); design software (Adobe Creative Suite, Canva, Visme), production software & hardware (Daktronics, SoundDirector), computer, phone, and point-of-sale systems (PerfectMind).

To view the full job description, work environment and physical demands click here.
About Peoria
The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.
If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!
Get an inside look at the Culture of Peoria
We are PEORIA!
Professional, Ethical, Open, Responsive, Innovative, Accountable
Application Process:
Applications will be accepted for current vacancies until the posted closing date, or until a sufficient number of applications have been received. Applicants will be notified of any next steps by email and/or phone.
During the selection process, any applicant requiring accommodation for a disability should advise the human resources department at employment@peoriaaz.gov or 623-773-7100.
An Equal Employment Opportunity Agency.
Peoria es una Agencia de Igualdad de Oportunidad de Empleo.

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