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Ticketing Associate Jobs in Michigan (NOW HIRING)

Description: Gorman's premier home furnishings retailer has an immediate opening for a Store Warehouse Associate position. This position is responsible for assisting with various duties at the Troy

Gorman's premier home furnishings retailer has an immediate opening for a Store Warehouse Associate position. This position is responsible for assisting with various duties at the Troy main store.

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Ticketing Associate information

What are some common challenges faced by Ticketing Associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What are Ticketing Associates?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a Ticketing Associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Michigan? The most popular types of Ticketing jobs in Michigan are:
What are popular job titles related to Ticketing Associate jobs in Michigan? For Ticketing Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Ticketing Associate jobs in Michigan look for? The top searched job categories for Ticketing Associate jobs in Michigan are:
What cities in Michigan are hiring for Ticketing Associate jobs? Cities in Michigan with the most Ticketing Associate job openings:
Store Warehouse Associate

Store Warehouse Associate

Gorman's

Troy, MI โ€ข On-site

$16/hr

Full-time

Posted 6 days ago


Job description

Description:

Gormanโ€™s premier home furnishings retailer has an immediate opening for a Store Warehouse Associate position. This position is responsible for assisting with various duties at the Troy main store.


Essential Duties and Responsibilities :

- Light property maintenance including daily recovery of sidewalks and parking lot and interior warehouse.

- Daily trash collection within the building.

- Receiving and shipping UPS, and Federal Express packages.

- Pulling and prepping inner store merchandise transfers; receipt and ticketing of incoming merchandise.

- Assisting with customer pickups.

- Assisting store management with furniture assembly and movement of same in store and with hanging artwork.

- Replacement of interior store lighting.

- Assisting store designers with moving furniture in the store for customers.

- Other merchandise support services on an as-needed basis.


Requirements:

Applicants will be required to undergo and pass a background screening, a pre-employment physical, and a drug screen.

Store Hours are as follows but the schedule will be determined by Store Manager:

Sunday 12 pm-5 pm

Monday 10 am-6 pm

Tuesday 10 am-6 pm

Wednesday the store is closed

Thursday 10 am-6 pm

Friday 10 am-6 pm

Saturday 10 am-6 pm

  • Warehouse: 1 year (Required)

Education:

  • High school or equivalent (Required)