ZipRecruiter

Log In

1

Ticketing Associate Jobs in Michigan (NOW HIRING)

next page

Showing results 1-20

All JobsTicketing Associate JobsTicketing Associate Jobs in Michigan

Ticketing Associate information

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Michigan?

The most popular types of Ticketing jobs in Michigan are:

What are popular job titles related to Ticketing Associate jobs in Michigan?

For Ticketing Associate jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Michigan look for?

The top searched job categories for Ticketing Associate jobs in Michigan are:

What cities in Michigan are hiring for Ticketing Associate jobs?

Cities in Michigan with the most Ticketing Associate job openings:

Ticketing Associate jobs near you

Customer Service Associate

Grand Rapids Public Museum

Grand Rapids, MI • On-site

$15.40/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Associates help ensure visitors have a memorable visit at the GRPM through an efficient ticketing process, excellent customer service, and assistance with inquiries. You will also be responsible for the daily operation of the ticketing desk, the Spillman Carousel, special exhibit galleries and more. You will ensure visitors have the best experience possible. This position receives daily tasks and guidance from the Customer Service Leads but directly reports to the Customer Service Manager. FLSA Status: Part-Time/Hourly, Non-exempt Hours: Part-time up to 29.0 hrs/wk. Weekdays, weekends, some evenings, and holidays are required. Compensation: Starting at $15.40 per hour (.50 after 90 days and again after 1 year) This is a three-day-per-week position that requires availability for one or two weekend days (Saturday, Sunday, or both), depending on scheduling needs.

Apply